Error while installing "The product keycode you entered is not valid"

Get this message while installing CR Server XI English, even though I am entering the Product Activation Number printed on the label attached to the CD sleeve!
Any ideas?

The reason you are waiting is due to posting in the BOE Admin forum.
Moved to Report Designer forum.
Contact Customer Services to verify your keycode and if still an issue then try downloading SP 3 full build and install using it.
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
Don

Similar Messages

The product keycode you entered is not valid. STW00140

Hi Folks,
I have problem above.
And in my case, I have allready installed the try version before and it works.
But now the try period is expired so I uninstalled the egde series.
Means, I have allready used the Key on 2 different machines.
On windows server 2003 R2 Standard x64 SP 2 and on Windows XP Pro SP2.
The funny thing is, when I try to install it on a Notebook with XP pro SP2 the key is not valid.
And on Viste the same story, not valid. So, I'm just wondering, what can be.
Another thing with xcelsius.
On one machine iz was possible to reinstall after expiration(on Vista).
But on the Windows Server machine it does not even asking me for the key and after the installation procedure it still says the the license is expired.
So, on one hand I assume there is an entry in the regestrie or some where else, but why is not working on a fresh machine.
By the way, I use the same keycode and it was allready working before.
It sounds probably stupid, but may be it is an Issue with the new year.
RG. Jimbob

Hi Folks,
I had the same problem and it turned out, it is an issue with the current year.
On one machine I turned back the date to the last year, and suprise, the key is valid.
Rg. Jimbob

The Product Id you entered is not valid

So we apparently have some ancient customers using ancient computers that are running ancient versions of Windows. Namely, Windows XP.
Our developers need to do some regression testing of new versions of our software and need to test it on Windows XP. I'm trying to spin up a VM with XP and am having trouble getting it to install. I downloaded the ISO from msdn and have our volume
license key. However, I'm stuck during the install process where it asks for the VL key. Any of our keys I put in, all return the error "The Product Id you entered is not valid".
This is during the install, not trying to activate once I'm up and running. So there's no AV software getting in the way, the VM isn'y even online yet at this point. It seems to be checking my key against whatever internal algorithms it uses
to see if a key is valid, and it's telling me it's not.
Am I doing something wrong? Is there some trick to installing XP now that it's not technically supported?
Thanks!

Using a Windows XP Professional CD with SP3, install it without entering a product key. After installation, use the
Windows XP Product Key Update Tool to enter your VL product key.
Carey Frisch

Office 2013 Technet installation Error 25004. The product key you entered cannot be used on this machine. (System error: - 1073422314)

I am receiving an error when attempting to install
Microsoft Office Professional Plus 2013 which I downloaded from the TechNet site. At the end of the installation process I receive the following message:
"Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2013 trials being installed. (System error:
-1073422314)"
I have never installed a trial or Beta of any Office product on this machine.   However, I have installed Office 2007 Ultimate and Office 2010 Professional Plus. All of these are 32bit versions downloaded from TechNet site. In addition,
prior to this error I had attempted unsuccessfully to install the 64bit version of Office 2013 as well as standalone versions of Visio Professional 2013 x64 and Project professional 2013 x64.   All three of these installations failed due to previous
installation of 32bit Office software, so I have downloaded the 32 bit versions but not yet tried to install, other than Office 2013.
I used the Custom upgrade option during the attempted install of Office 2013, specifying "keep all prior versions".
Note that all the above was done on a new machine. The specific purpose was to test co-existence of multiple versions of OFFICE (2007, 2010, 2013) to facilitate user training and migration.
I have tried uninstalling via Control Panel, and performed some of the steps for manual removal, however did not do all of them since 1) They are quite lengthy and 2) Some of them seem to involve removing ALL prior versions of Office, which I do not want
to do; the earlier versions are working properly and I do not want to have to uninstall them. Just want to uninstall and reinstall Office 2013.   Also tried running O15CTRREMOVE.diagcab which indicated that it could not find a problem,
but did not seem to remove anything.
I have read about ten recommended TechNet articles, which recommend everything from running a FIXIt tool, uninstalling all OFFICE software, and reformatting the whole machine. Most of these involve System error -1073418209 rather than -1073422314 (which
is the code that I am getting).   Other than that the problem sounds the same. This seems to be a problem with key management and copy protection in these products, dating back to 2010. Dozens of IT professionals have tried the solutions
and vented their frustration since other than the full format, the other solutions work only sporadically, if at all. Some of these people had been working with trial or beta software, but many who encountered this problem had not.  As
noted above, none of my software was a trail version.   I do not want to uninstall all the OFFICE versions, particularly if it as likely as not will not resolve the issue.   (I am also getting paranoid to the extent of fearing that
after uninstalling everything I might not be able to reinstall any version). I think what we need here is a definitive fix from Microsoft, though I am not too hopeful, in view of the lack of response to all the other technicians who have been struggling
with this for at least the past three years.
If anyone is aware of a solution which works consistently, I would appreciate it. Reformatting however is not an option. Detailed instructions for completely uninstalling Office 2013 (ONLY 2013) might be helpful. I would be willing to uninstall
all versions, but only as a last resort, and only if there is some assurance that this will actual solve the problem (for many others it did not seem to do so).
Thanks
PS: Probably doesn't matter, but I am running this on Windows 7 Pro w/SP1, 64 bit edition.

Tony,
Thanks for your reply.   I do in fact have three versions of Office installed on this machine, 2007 2010 and (hopefully) 2013. I have on previous occasions installed 2007 and 2010 on a single machine, but this is my first attempt to install
2013.
According to TechNet article  office.microsoft.com/en-us/support/install-and-use-multiple-versions-of-office-on-the-same-pc-HA103981695.aspx (Install
and use multiple versions of Office on the same PC) it is possible to install
Office 2003 2007 2010 and 2013 on a single system, provided they are installed in the sequence indicated.  It is noted that some problems may occur, notably involving file associations, but there is no
mention of any activation key issues.
As stated in my original request, the software which I have installed is NOT a trail version.   I did NOT obtain it from the evalcenter, but from
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904.
The above is a full retail version.    The files which I downloaded are:
en_office_ultimate_2007_united_states_x86_dvd_480625.iso
en_office_professional_plus_2010_x86_515486.exe
en_office_professional_plus_2013_x86_dvd_1123673.iso
I know that the error message says that the problem is commonly caused by attempting to install trial software more than once, but that is not the case. Several other people have reported this same problem, sometimes involving trial software but not
in every case.    My own opinion is that this is a software bug involving key management and copy protection.
Many people have reported on TechNet that the problem was NOT resolved even after uninstalling all Office software. While there is a chance I might get lucky, I really would like a solution which has a better chance for success.
By any chance, does the error code 1073422314
provide any further insight into this issue?
Thanks again for your help. However, further assistance is needed to resolve this issue.
PS: Sorry the font sizes are so mixed up, I haven't quite figured out how to control the formatting when I paste

Please Help! Error message: Incorrect serial number, The serial number you entered is not valid. Click OK to retry serial number.???

My old PC crashed and died, and I am unable to deactivate the licence of Photoshop Elements 7.
I re-installed Photoshop Elements 7 via a trial download from Adobe website onto my new PC, Windows 8.1 single language.
My serial number is not accepted.
Error message: 'Incorrect serial number, The serial number you entered is not valid. Click OK to retry serial number'.
Customer help care is not helpful and keep ending my chat before I get a solution.
Can someone please help me and let me know how I can rectify this problem!!!

Thank you Benjamin MItchley. I reviewed the chat log and I can confirm that they are correct we do not provide installation support for Photoshop Elements 7 due to the age of the software title. Photoshop Elements 7 also does not support activation so there is no risk that you were unable to deactivate the software on your previous computer.
I am showing the serial number under your account was provided from an equipment manufacturer. It is possible there may have been a customized installer for that version. Have you contacted the computer manufacturer to obtain the installation files for the copy of Photoshop Elements 7 included with your computer?
Since you did not migrate/transfer over any files it is unlikely there is a software issue preventing the installation. You can try running the CC Cleaner Tool to ensure that no corrupt licensing files may be preventing the installation process. You can find details of the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

The payment card you entered is not valid in Philippines.

Hello.
iTunes won't let me purchase any apps because this error keeps appearing.
"The payment card you entered is not valid in Philippines. Please provide a valid payment card for Philippines."
I was trying to purchase an app when iTunes notified me that the debit card that I was using was about to expire so I made changes about the expiry date and such, but to no avail, it keeps on nagging me.
The debit card that I am using is my dad's and he is currently in the US, I was assuming I only have to change my billing info into his current address. It still doesn't work. I also tried changing my region from the Philippines to the US but none of it work.
My last purchase was on the 30th of June and I think a few days prior to that was when iTunes Philippines was established. I don't know if this is a relevant information but I will appreciate any help.
I'm at wits' end. I badly needed to buy this app!
Help!

This may seem a little late but I finally made it work!
I changed my region from the Philippines to the United States then iTunes prompted me to 'create' an Apple ID so I did and entered my information in the required fields. Hopefully now, everything is beautiful and nothing hurt.
@varjak paw:
Thanks for trying to help, though. I really appreciate it.

HT1918 plz i want help , how can i use credit card visa , im try to fill blank no. card information when i finish appear me msg ( the payment card you entered is not valid in israel p;ease provide avalid payment card for israel , im from palestine ) plz s

plz i want help , how can i use credit card visa , im try to fill blank no. card information when i finish appear me msg ( the payment card you entered is not valid in israel p;ease provide avalid payment card for israel , im from palestine ) plz solutio?

Oh thank god i am not the only one with this problem. It started with me on Saturday (aug 28) and still, no solution.
I live in the border with the USA so i’ve been using my itunes account with a USA debit card and then it started with that **** declined CC problem =S
The funny thing is that i’ve been trying to change countries, setting my account to Mexico and it would still say that the CC are declined. Tried 2 USA cards and 2 Mexican cards, no results =S
Wanna read something funny. I even tried to create a brand new account based in Mexico, with another email address and it still wouldn’t let me, tells me my cards are not valid……..the **** apple!!! i cannot update any app and i just got my iphone 4 on friday last week and i am dying to try new apps.
So far I’ve sent 2 emails and still no **** solution. At least i am not alone =’(

Trial download "The serial number you entered is not valid" ?

Hi
I have just downloaded the trial version of the new aperture software but when I try to enter the serial number (Copy and pasted from the email) it says the serial number is not valid.
Any ideas? I do not have any previous versions on my macbook as I only recently became a mac user.
I have been sent the same serial number to 2 seperate email addresses so is there another way of getting a different number?

Read this in your email :
Welcome to Aperture 2.
If you already have a licensed copy of Aperture in your Applications folder, you need to move or rename it before installing the Aperture 2 trial.
BUT the apple Website still downloads 1.5.6, which is a free update.
I have the right serial trial number beginning with an "E" et not a "D", but
obviously 1.5.6 does not request it.
We'll have to wait Apple doing its homework : in fact, the right procedure is :
1/ request the serial number
2/ download Ap. 2 from the hyperlink in the mail AND NOT from the Aperture website page.

The payment card you entered is not valid in Russia

I am Russian living in Austria. I would like to watch movies I buy in iTunes store, in Russian. However, Russian language is not available for movies sold in Austrian store, and my Austrian credit card is not valid in Russian iTunes store. Is there any solution?

No
Sorry
Buy the movies from another source

Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous office 2013 trails being installed

I've spent several hours researching this issue, I've clear the registry, I've used the tool fix it program and nothing works. This all started after my computer stop functioning properly and I did a refresh, I've been able to reinstall all the programs
except office. Any help will be appreciated.

Hi,
May I know what version of Office has been installed on the machine before? What version are you trying to install now?
Please also let me know the Windows version so that I can know the scenario more clearly.
When you use Fix it tool to uninstall Office, make sure you have selected the correct Office and Windows version:
http://support.microsoft.com/kb/971179
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

What to do with Error message "The serial number you entered is not valid"

After updating my Windows I tried to reinstall Indesign CS3 and Indesign CS4 upgrade after that. CS3 installed just fine but the system doesn`t accept my serial number from the back of the Upgrade box or the sonfirmation e-mail I received from Adobe upon purchase. What can be done?
Kind regards,
Janne

Here's a link for Web Chat:
Adobe ID, sign in, and account help

The payment card you entered is not valid in the United Kingdom

Why can't I change my itunes from US to UK? everytime I enter a valid UK card I get the above error message. It *****.

Hi ...
The issue is that your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

The payment card you entered is not valid in Luxembourg

Since a couple of days, I receive the above message. I tried several AMEX cards I've got, always the same result. I contact my credit card issuer, they ensured me there's no issue with my cards whatsoever. It should work...and though, it doesn't.
What can I do ?

Contact iTunes Customer Service for assistance...
Apple Support iTunes Store Contact Us
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

The payment card you entered is not valid in India

Hi,
Subjected error is occurring when I am trying to buy anything in App Store from my MacBook Pro, I am already feed up to resolve this error, is there anyone who can help me out?
Thanks

iTunes Store: Accepted forms of payment
http://support.apple.com/kb/HT5552
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Error installing Office 2013 on Server 2012 R2 RDS - Error 25004: the product key you entered cannot be used on this machine

Hi there,
I really hope someone can help me as I am tearing my hair out trying to get this resolved!
I am working on a Server 2012 R2 server with RDS running. Before it was turned into a RDS server it had a copy of Office 2010 running as a trial to see would it work for the accounting package that is running for users via Remote Desktop. Trial worked ok
so it was converted into a RDS server. Now, as its a RDS it needs to run Office under a volume licence, which I have. However when trying to install I get the message: "Error 25004: the product key you entered cannot be used on this machine. this is most
likely due to previous Office 2013 trials being installed on the system."
In summary I have tried everything I can think of and find to remove all traces of the old Office from the machine but still this message persists. I have run the Fix It For Me uninstall from MS and it cannot find any Office installed. i have manually searched
through all of the Windows directories including Program Files and AppData and removed all traces of Office from there, I have searched the registry and removed all I can find from there.
Where or what file does the installer look at to see that a previous version was installed?
I cannot scrub this machine which I would have done long ago because there is another SQL Server based application running on it.
Really really appreciate anyone that can help me on this,
Thanks

Hi,
I have definitely heard your frustration, and I’ll try my best to help you.
Since Office 2010 installed on it before, you need to remove Office 2010 completely.
KB about this error:
http://support2.microsoft.com/kb/2792178
A similar issue is addressed here. Although this method is based on Office 2010, but we can have a try:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28475448.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Error while installing "The product keycode you entered is not valid"

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