Error while login to infoview

Question

Hi,
I m getting error while login to Infoview
u201CAn error has occurred: recv() failed:I/O error during read:java.net.SocketException: No buffer space available (maximum connections reached?): recv failedu201D
CMC is working fine.
We have tried restarting Tomcat.
Checked the available space on the installation directory as well on C drive, there was enough space.
Checked the temp directory of the user who installed Business Objects.
Checked the virtual memory size on the system, increased the Heap size to 1024.
Please suggest how to proceed further.
Thanks,
Anisa

Answer 1

Hi Anisa,
The above error was caused in windows  If you try to set up TCP connections from ports that are greater than 5000, Try the below solution
Start Registry Editor.
Locate the following subkey in the registry, and then click Parameters:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
On the Edit menu, click New, and then add the following registry entry:
Value Name: MaxUserPort
Value Type: DWORD
Value data: 65534
Valid Range: 5000-65534 (decimal)
Default: 0x1388 (5000 decimal)
Description: This parameter controls the maximum port number that is used when a program requests any available user port from the system. Typically , ephemeral (short-lived) ports are allocated between the values of 1024 and 5000 inclusive.
Exit Registry Editor, and then restart the computer.
Hope this helps,
Regards,
Santhi Bushan