Error while opening conc prog output

Hi,
I installed R12 on windows xp. i want to check whether conc programs are working fine or not. so i submitted Active users program using sys admin resp
program got errored out and when i try to check log of the program i got an error saying that
Oracle error -600: ORA-00600:internal error code,
arguments: [13310],[],[],[],[],[],[],[],[],[]
has been detected in find_webfile.create_id
then when i click ok i am getting error saying that
500 internal server error
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, ohs_admin@com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Please help me
Thansk
Bala

Bala,
What is OS? Is it XP Professional edition or Home edition?
Can you find any errors in the database log file?
Are the concurrent manager and the application listener up and running?
Do you have any Antivirus software installed on the same machine? If yes, disable it and see if you get the same message or not.
Check the status of find_webfile and make sure it is valid. Also, review the following document and see if it helps.
Note: 153788.1 - Troubleshoot an ORA-600 or ORA-7445 Error Using the Error Lookup Tool
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=153788.1
Regards,
Hussein

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