Error while opening pdf in reader in windows 8:Can't open this file. There's a problem with file format

I have a problem with a pdf file which does not open with reader in windows 8 but it opens properly with adobe pdf reader. All other pdf can be opened in reader.But when i open a pdf(see this link for pdf for which i got error http://incometaxsoft.com/temp/Form.pdf)
it gives error as "Can't open this file. There's a problem with file format".
The same file opens properly in adobe pdf reader.You can check the pdf file which i have mentioned in the link above.But the reader which comes with windows 8 can open some other pdf in the same PC.What may be the error causing this??

This has turned out to be an enormous issue for me as I sell PDF files as ebooks. I have done a fair amount of investigating this for my system.
My files have to be compatible not just across readers but across operating systems.
To date, I have over 200 PDFs that have functioned flawlessly across Mac, PC (Windows 7 and below), Android, iPhone/iPad, Linux.
I personally test my PDFs using a variety of readers and PDF editors including
PDF XChange (my favorite)
Foxit (runner up for me and I recommend for most people)
Adobe (the bloated monster)
Nitro 9 (great for moving graphical elements around)
ABBYY
And the Nuance PDF Create toolsets
Those are off the top of my head. There are a bunch on Android that I test with too.
I am running the Windows 10 Pro Tech Preview and I have this same problem so I know it isn't fixed yet in any kind of pre-release way (-sigh-)
Here is what I've learned for my situation
The PDFs I created using NUANCE'S PDF CREATE PROFESSIONAL VERSION 8
all fail using the built-in Windows 8/10 PDF reader.
When I look at the PDF properties for these Nuance created files, the underlying engine used to write them is called "ImageToPDF". Using ABBYY it indicates their own engine as does everyone else that I've tried. It is easy for you to check to see
what created your PDF by doing a "Control D" (look at the document properties). Perhaps there's a common engine causing issues.
If I use the exact same source files to create a PDF using any of my other tools I have no issues. I checked the PDF versions made by the tools and they are all set to 1.5.
A customer mentioned being able to convert them in a way they worked by saving them without having to do any kind of extraction, but I have not been able to duplicate that. Perhaps he did a "print" which seems like it could work.
In summary, the workaround everyone is talking about, using an alternate reader, of course works. But not everyone wants to change.
 The culprit I have found is my Nuance PDF Creation tools that are using the ImageToPDF engine.
I hope it gets FIXED as I really don't want to have to regenerate all of my PDF files.

Similar Messages

  • Unable to install itunes 10,5.I receive this message: there is a problem with this window installer package. A program required for nthis install to complete could not run. Contact your support personnel or package vendor.Am using window ultimate 64 bits

    I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run. can anyone help?

    Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run. can anyone help?

    Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • When I installed iTunes 10.6 to windows 7, during the process i got this message -" There is a problem with this windows installer package. A program required for this install to complete could not be run"

    when I installed iTunes 10.6 to windows 7, during the process i got this message -" There is a problem with this windows installer package. A program required for this install to complete could not be run" and after that the setup closed automatically. Plaese tell me if any setting up of windows is in order.

    Try looking at the two previous discussions listed on the right side of this page with your same question.
    Also, try searching/posting in the iTunes forum since you do not have an iPod problem.

  • I have tried to install iTunes 5 but when Windows it starts to install it  says there`s a problem with my Windows installer Paket and cancel the Program

    i have tried to install iTunes 5 but when Windows it starts to install it  says there`s a problem with my Windows installer Paket and cancel the Program. I`ve searched for answears in the web and they said ischould waste my old Itunes version and try it again. But it happend the same again! Now i havent any iTunes version and iAlso can`t Load a new one!!!! Pllease help me !!!

    I solved it myself, after the "note" which came back from FF/Mozilla just as I finished my message, commenting on what it was that my system had , I wnnt back to check my plug-ins etc. I downloaded the latest Java, BOTH 32bit AND 64 bit versions and latest Firefox.
    Now all is working.
    Thanks,
    B.

  • I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this windows package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

    I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!

    a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
    also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
    (i'm not on windows, so i can't test...)
    good luck!
    j.
    Correct Answer by Peter Lepere  on Oct 14, 2011 3:07 AM
    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

  • When i run installation itunes,i see this massage "there is a problem with this windows installer package.a program required for this install to complete could not be run. contact your support personnel or package vendor."please help me for installation i

    when i run installation itunes,i see this massage "there is a problem with this windows installer package.a program required for this install to complete could not be run. contact your support personnel or package vendor."please help me for installation itunes on my pc completely.

    Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm.  So will have to wait

  • When tried to update my itunes to 10.5 I got this message: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

    I got the iPod touch, when i went to connect it to my computer to upload my music to it, It said that I need to upgrade to 10.5 but when I did I got the message below. So I tried uninstalling itunes and quick time and I cant download it at all and still get the message below. I have NO itunes on my computer now.  =(
    The message I get is::
         There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    I have no idea what this message means or what to do....

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Trying to download the newest version of itunes to windows xp and keep getting the message 'there is a problem with this windows installer package

    Ive been trying to download itunes 10.7 and i keep getting a message whilst downloading saying 'There is a problem with this windows installer package. a program required for this install to complete could not be run contact your support personnel or package vendor.

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Cannot open PDF , only perview Q. 0x914d6b73 , but can't find this no.

    pls help us
    Thanks

    My computer is use Window 8.1
    Reader 11
    open pdf ,  only snow 0x914d6b73
    thanks your help
    Chester Pooon

  • I am trying to open a button on our website and in Firefox it tells me "there is a problem with Adobe Acorbat/Reader. If it is running, please exit and try again

    It opens fine in internet explorer, it won't open in firefox.

    Hi vsteglich-
    I would recommend looking at this Support article on Acrobat reader. The problem may be with the version of Acrobat that you are running. This article will help you to troubleshoot your Adobe Acrobat program:
    [[Using the Adobe Reader plugin with Firefox]]
    I hope this helps!

  • When I open Ical it doesn't work at all. It looks like there is a problem with this particular software. Any ideas?

    Hi there,
    I have a problem with ical. It doesn't seem to work AT ALL when I open the program.
    When I search for updates everything is up to date, so I imagine Ical should be installed again..(?)
    Not sure how to do this.
    Many thnaks,
    Caroline

    Final Cut Express was discontinued about 18 months ago, before the release of Lion (10.7).  It is no longer a supported product and was never supported on Lion, nor on Mountain Lion.
    While some FCE users have had success running FCE on Lion, many have reported problems including problems with chroma keying.   I do not recall any solution to the chroma keying problem, but you might try searching this Forum to see what others have discovered or tried.
    Final Cut Pro X is the app supported on Lion & Mountain Lion, and the future direction Apple has taken.  Since your computer lab has already moved to Lion (10.7.5) and presumably will move to Mountain Lion in the future, you should begin the process of moving to Final Cut Pro X.  I appreciate there are implications for cost, training, inconvenience and re-doing lesson plans.  But technology moves on and at some point we need to move with it too.

  • Trying to download 10.5.2 and can't:  I keep getting this message - There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

    Can anyone answer what I need to do to download 10.5 iTunes to my computer. 

    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • There is a Problem with Adobe Acrobat/Reader. If it is running, please exit and try again (1014:101

    Hi
    I have this problem with Adobe Reader 11.0.01. It displays this message "There is a Problem with Adobe Acrobat/Reader. If it is running, please exit and try again (1014:1014). This is in Internet explorer when attempting to open Reader links.
    This is on a Windows XP SP3 machine.
    Please help me find a solution for this?

    Try the Acrobat and Reader Cleaner tool. Then re-install.
    http://labs.adobe.com/downloads/acrobatcleaner.html

  • Password required for pdfs normally read under Windows

    For some pdfs which I seamlessly open under Windows, I get password prompt and finally without password they do not open.
    I noticed that there are additional security options set on these documents, but still they do open in the Reader under Windows.
    How to open such files?

    Yes, I am interested in this as well. I purchased a PDF document (SCJP Study Guide) for $30 from ePlanetLabs.com. The content is excellent and I began reading it on my PC.
    Then I got the Nokia 9300. And, being on-the-go, I decided to move my e-book to it. The reader on the 9300 asks me for my password; which I provide and it accepts.
    But most of the book is garbled in the reader. The only thing that I can read is the reminder on the top of all 40 pages:
    SCJP 5.0 Certification Study Guide for Sun Certified Programmer
    IMPORTANT NOTE: We did our best to develop this product. We are not responsible to meet highest quality of any one's high expectations. You purchased this eBook with your own risk and with your own interest, so we are not responsible for any of your dissatisfaction or concerns. Thanks for your purchase.
    Well. This is nice. Adobe Reader is free. Nokia 9300 is a cost-item. And so is my eBook. But neither Adobe, Nokia nor ePlanetLabs will accept responsibility for being able to actually *use* my eBook.
    It doesn't stop there, however. I ordered a book (in PDF) from campusebookstore.com; again, it reads fine on my PC. But on my Nokia 9300, Adobe Reader (1.1 Build 08202004) reports:
    --------- snip -------------
    ERROR:
    This file is encrypted using an unsupported PDF encryption scheme.
    --------- snip -------------
    I went back to my PC to determine what the file's properties are... and Poof! I cannot open it on my PC. Adobe Reader (7.0.8) reports:
    --------- snip -------------
    CANNOT OPEN DOCUMENT
    This document cannot be opened because its ownership has not been established on this computer.
    (O) I own it and I copied it to this computer or restored it from a backup
    () Someone else gave it to me and I would like to own it
    [Obtain Ownership] [Cancel]
    --------- snip -------------
    Somewhere along the way (during the past 7 hours which I have spent trying to solve Adobe issues) I used the Adobe DRM Activator and apparently corrupted the initial Activator which was installed with my eBook. What frustration!
    At this point in the technology... it seems that normal books are best; at least until Adobe can simplify life for the end-user with the same zeal which it has for protecting the sellers of eBooks.

Maybe you are looking for

  • I want to add refworks grabit to my tool bar, when I try to install for firefox it won' t let me this is what I get: HTTP Error 404.3 - Not Found The page you a

    this is the complete error I get. I just installed firefox so that I can use this feature and now it is useless. Error Summary HTTP Error 404.3 - Not Found The page you are requesting cannot be served because of the extension configuration. If the pa

  • SiS 648 MAX problem!

    Hello! I have a very annoying problem with my MSI 648 MAX board. The computer freezes and reboots when i put in another DIMM in it. I have two identical TwinMos 256mb PC3200 DDR modules. They both work fine when they arent used together. When i put i

  • Web ADI doesn't work properly in R12.1.3

    I've had a number of problems with Web ADI not working properly. For example ... It says it has successfully loaded 2735 rows but only loads 2653 rows into the GL interface table. It gives error messages saying low level apis haven't worked but no ex

  • Init load to 0pur_C01 and 0pur_c04

    Hi MM Gurus, I have activated both cubes in our BI 7.0 system Cube 0pur_c01 for detailed reporting, *C04 for the purchasing groups. When I am filling both cubes at the same time by using infosources 2LIS_02_HDR, 2LIS_02_ITM, 2LIS_02_SCL the requests

  • Spark datagrid custom griditemeditor popup issue.

    I have  griditemrenderer and griditemeditor for a  spark datagrid column. As I have some functionality to be implemented in renderer and editor, I have created custom renderer and editor as follows; MyEditor.as <?xml version="1.0" encoding="utf-8"?>