Error while opening site studio designer

Question

Hi,
We are getting error while opening the site studio Desiner in Server. It gives unexpected error with three options, view log, close and continue, then program just get closed.
Yesterday we have upgraded site studio component and designer -
Site studio designer from 10gR3(10.1.3.3.2) to 10gR3(10.1.3.5.0)
Site studio component from 7.7.2.405 to 8.0.0.645
This issue is not coming for the user who have installed the site studio component and designer but rest all user are facing the problem while opening site studio designer in the server.
Below mentioned is the scanrio -
A) All the users(UserA,UserB,UserC) have the admin access to the server.This installation has been done by UserA. UserA only able to open the SS-D and remaining all are getting error
B) The issue is on the same machine on which site studio designer is installed.
C) Multiple users are using same SS-Designer
D) Error occured as soon as the userB,UserC went to select site studio designer from start menu on the same server and getting the same error.
E) UserB who is also having admin access has tried this option of un install and re-install SS-D,but he is also not able to open the SS-D. Still only UserA is able to access the SS-D.
Any kind of resolution much appriciated.
Thanks and Regards,
Sumit

Answer 1

Hi,
Thanks for the suggestions, Yes userB and userC are able to edit regedit.
I have tried to install SS-D with userB and userC but then too both of them getting the same error, but userA is able to open SS-D.
Error --
<?xml version="1.0" encoding="utf-8"?>
<?xml-stylesheet type="text/xsl" href="SSDesignerLogFile.xsl"?>
<LOGFILE>
<LOG SOURCE="Site Studio Designer" TYPE="INFO" DATE="02/02/11" TIME="05:39:32">Site Studio Designer Logfile Initialized</LOG>
<LOG SOURCE="SSLoggerEngine" TYPE="WARNING" DATE="02/02/11" TIME="05:39:32">Loaded language specific resource library (C:\Program Files\Oracle\Universal Content Management\Site Studio\Designer\10gR3(10.1.3.5.0)\resources\en\SSLoggerEngineRes.dll)</LOG>
<LOG SOURCE="SSCommonMfc" TYPE="WARNING" DATE="02/02/11" TIME="05:39:32">Failed to load language specific resource library (C:\Program Files\Oracle\Universal Content Management\Site Studio\Designer\10gR3(10.1.3.5.0)\resources\en\BCGCBProRes.dll)</LOG>
<LOG SOURCE="SSCommonMfc" TYPE="WARNING" DATE="02/02/11" TIME="05:39:32">Loaded language specific resource library (C:\Program Files\Oracle\Universal Content Management\Site Studio\Designer\10gR3(10.1.3.5.0)\resources\en\SSCommonMfcRes.dll)</LOG>
<LOG SOURCE="Site Studio Designer" TYPE="WARNING" DATE="02/02/11" TIME="05:39:32">Loaded language specific resource library (C:\Program Files\Oracle\Universal Content Management\Site Studio\Designer\10gR3(10.1.3.5.0)\resources\en\SiteStudioDesignerRes.dll)</LOG>
<LOG SOURCE="SSHtmlTidy Control" TYPE="WARNING" DATE="02/02/11" TIME="05:39:34">Loaded language specific resource library (C:\Program Files\Oracle\Universal Content Management\Site Studio\Designer\10gR3(10.1.3.5.0)\resources\en\SSHtmlTidyRes.dll)</LOG>
</LOGFILE>
Regards,
Sumit