Error while opening the dynamic Template

Question

Hi Experts,
While opening the Dynamic Templates in application in Sap Bpc it will give me an error: Description information is missing: contact your administrator. Please help me in this.

Answer 1

Hello,
Please try the following:
Clear the client cache if the problem is with a single client:
In BPC for Excel, click the eTools menu and select u2018Client Optionsu2019.
Click u2018Clear local application informationu2019.
Click u2018Refresh Dynamic Temnplatesu2019.
This will force the client machine to download the templates again.
Change the template version for the Application Set (AppSet) if the problem is with multiple clients:
Launch the BPC u2018Interface for the Webu2019.
Select u2018Administrationu2019.
Select u2018AppSet Parametersu2019.
Find the TEMPLATEVERSION parameter.
Increment the value by one.  For example, if the value is .103, change the value to .104 and click the Update button.
This will force all of the client machines to download the templates again.
Manually download the files:
These files can be found in two locations.
Check the local machine for the files:
Check the local paths on the client machine to see if the needed files are there.  The local paths for these files are:
My Documents\PC_NW\<domain>\<user>\AppInfo\<applicationset>\<Application>\eExcel\Reports\Wizard.
My Documents\PC_NW\<domain>\<user>\AppInfo\<applicationset>\<Application>\eExcel\Input Schedules\Wizard.
The files should be:
DESCRIPTION.TXT
IMAGE#.BMP
TEMPLATE#.XLT (where # is the specific number of the file).
If these files do not exist, they can be copied over from a working system.  If all systems are giving this error, the files can be retrieved from NetWeaver.
To find the files in NetWeaver:
Run transaction UJFS.
Expand u2018webfoldersu2019.
Expand the Application Set (AppSet).
Expand the Application.
Expand u2018eexcelu2019.
Expand u2018reportsu2019.
Expand u2019wizardu2019.
The files located in this directory should also be located in My Documents\PC_NW\<domain>\<user>\AppInfo\<applicationset>\<Application>\eExcel\Reports\Wizard.
To download all of these files, right click the u2018wizardu2019 folder and select u2018Download All Documentsu2019.
Once the files are downloaded, unzip them into the local directory.
go back to u2018eexcelu2019 from Step 5.
Expand u2018input schedulesu2019.
Expand u2019wizardu2019.
The files located in this directory should also be located in My Documents\PC_NW\<domain>\<user>\AppInfo\<applicationset>\<Application>\eExcel\Input Schedules\Wizard.
Follow Steps 9-10.
If these files do not exist in NetWeaver, they may not have been transported properly.  If this is the case, go to the source system and download the files and then right click the folder in NetWeaver and select u2018Upload Document from PCu2019 on the destination system.
Best regards,
Vin