Error while printing the letters in Recruitment

Hi, SAP Gurus.
I am working on implementation of Recruitment module.I am facing a problem while printing a letter for confirm receipt, invitation for Interview etc.
error is "Internal error in SAP OLE document container control
Message no. SOFFICEINTEGRATION019"
Pl suggest whether this error of customization or of BASIS.
I want to get letters printed through std SAP system.
Thanks in advance
Regds
Punit

Hi
make sure whether printer was connected to the system and check with basis

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Error while printing the letters in Recruitment

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