Error while reversing a payment

Hi everyone,
When we are trying to reverse a payment, made through transaction code FBCJ, we are getting an error message: 'Document cannot be reversed since it was already printed'.
Please guide how can we reverse this kind of payment.
Please guide.
Thanks and Regards

Hello,
You may be able to get around this by implementing note 359656.
Hope this is helpful
Regards
Olivia

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    >
    sapmm99 wrote:
    > Hi There,
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    > My scenario is once PO is created, then created the inbound delivery in VL31N against PO,after that post the GR with movement type 103 once inspection is complete then while reversing with m.type 105.
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    >
    > EARLY ACTION IN THIS ISSUE WILL BE HIGHLY APPRECIATED
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