Error while running business rules

HI,
Few users get "Error detected while running job:BR name". The information from the log is
[Tue Apr 05 10:32:25 2011]Local/Plan_UAT/Rev_FLA/admin/Error(1023040)
msg from remote site [[Tue Apr 05 10:32:25 2011]Local////Error(1051201) Identity Mismatch from the Single Sign On Server]
[Tue Apr 05 10:32:25 2011]Local/Plan_UAT/Rev_FLA/admin/Error(1200467)
Error executing formula for [Seats shared]: status code [1051201] in function [@_XREF]
[Tue Apr 05 10:32:25 2011]Local/Plan_UAT/Rev_FLA/admin/Error(1200467)
Error executing formula for [Unbillable_hours_per_month]: status code [1051201] in function [@_VAL]
[Tue Apr 05 10:32:25 2011]Local/Plan_UAT/Rev_FLA/admin/Warning(1080014)
Transaction [ 0x23013f( 0x4d9aa261.0x5c0a8 ) ] aborted due to status [1051201].
what could be the issue? Is it a sign on error or data cache issue?
Regards,
Ragav.

Have you validated the formulas/logic for "Seats shred" and "Unbillable_hours_per_month"?
There are clear hints in the log you provided
[Tue Apr 05 10:32:25 2011]Local/Plan_UAT/Rev_FLA/admin/Error(1200467)
Error executing formula for [Seats shared]: status code [1051201] in function [@_XREF]
[Tue Apr 05 10:32:25 2011]Local/Plan_UAT/Rev_FLA/admin/Error(1200467)
Error executing formula for [Unbillable_hours_per_month]: status code [1051201] in function [@_VAL]
Cheers
RS

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    at oracle.j2ee.ws.server.WebServiceProcessor.invokeEndpointImplementation(WebServiceProcessor.java:349)
    at oracle.j2ee.ws.server.JAXRPCProcessor.doRequestProcessing(JAXRPCProcessor.java:277)
    at oracle.j2ee.ws.server.WebServiceProcessor.processRequest(WebServiceProcessor.java:114)
    at oracle.j2ee.ws.server.JAXRPCProcessor.doService(JAXRPCProcessor.java:134)
    at oracle.j2ee.ws.server.WebServiceServlet.doPost(WebServiceServlet.java:177)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
    at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
    at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
    at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
    at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
    at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
    at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
    at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
    at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:239)
    at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:34)
    at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:880)
    at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
    at java.lang.Thread.run(Thread.java:595)
    08/04/10 07:52:30 pFaultMessage is org.collaxa.thirdparty.apache.wsif.base.WSIFDefaultMessage@6e0e5f name:operationErroredFault
    08/04/10 07:52:30 QName string is operationErroredFault
    where 'BookOrderDecision' is the name of the decision service I am using in BPEL.
    I dont understand why I am getting two errors for the same BPEL Process.
    Kindly help me in this problem.I am stuck with this for about a week but could not get to the solution.
    Thanks in advance.
    Regards,
    Venkat.

    Hi Venkat,
    Whenever you do schema changes, you need to go through the cycle of
    re-importing the XML schema in the rule repository, re-create the decision
    service partnerlink, re-deploy the decision service.
    I suspect you have maybe imported the entire XML fact type model (with fact3 and
    fact4) instead of just fact1 and fact2 (might want to check in rule author).
    So even if you don't use fact3 and fact4 in decision service, they are part of the rules
    datamodel.
    Regards,
    Ralf

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