Error while trying to apply SP20 to Enterprise Portal 6.0

I am trying to upgrade my Enterprise Portal from SP13 to SP20, I am getting the following error message on one of the last steps.
Start updating EAR file...
start-up mode is lazy
EAR file updated successfully for 3420ms.
Start updating...
EAR file uploaded to server for 10501ms.
ERROR: Not updated. Deploy Service returned ERROR:
java.rmi.RemoteException: Only Administrators have the right to perform
this operation.
at com.sap.engine.services.deploy.server.DeployServiceImpl.update
(DeployServiceImpl.java:656)
I also noticed that I cannot log on to the Visual Admin, I am getting the following error
Error while connecting
com.sap.engine.services.jmx.exception.JmxSecurityException: Caller
Guest not authorized, only role administrators is allowed to access JMX
Does anyone know what is causing this error?
Thanks,
Alma C.

Hi Alma,
This is one of the security issue.We had faced it sometime back.We searched some CSN's and found a solution.
Go to Service Market palce and download the latest Cryptographic Tool kit (Service Market place---->software downloads)
You will get a sca/sda something like tc/iaik./security(something like this)
Deploy this on to your instance using your SDM.
After that,Restart the Portal patching.It will go fine.
reward points if helpful................

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    Message : Exception ID:05:01_18/06/08_0066_222946050
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    com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
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    Category : /System/Server
    Location : com.sap.portal.portal
    Application : sap.com/irj
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    Component : pcd:portal_content/com.sap.pct/admin.templates/iviews/editors/com.sap.portal.export
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    User : MAYAS
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         at java.lang.Error.<init>(Error.java:49)
         at java.lang.LinkageError.<init>(LinkageError.java:36)
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         at com.sapportals.portal.pcd.admintools.export.ExportCompContext.isUnitAvailable(ExportCompContext.java:414)
         at com.sapportals.portal.pcd.admintools.export.ExportCompContext.setIntialContext(ExportCompContext.java:43)
         at com.sapportals.portal.pcd.admintools.export.ExportMain.doContent(ExportMain.java:27)
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         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:111)
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    Once launched , click on Help menu in Photoshop cc 2014 and select Updates option .
    It should update.
    If Mac:
    Quit Creative Cloud desktop application .
    Launch Photoshop cc 2014 application from Applications folder:
    Once launched , click on Help menu in Photoshop cc 2014 and select Updates option .
    Let me know if you face any error .
    Error 49 occurs while updating the application , when Creative Cloud app  does not have reference / Access to installed CC app, so that it can apply updates for the same .
    You can try to update from CC app  like Photoshop itself and check.

  • Error while trying to delete the universe from CMS

    Dear All,
    I am getting "Unable to reconnect to the CMS XXXXXXXXX. The session has been logged off or has expired" error while trying to delete any universe from the CMS. I tried restarting tomcat but it didnt work. I am unable to delete any universe from CMS. We have BO XI R2 SP2 environment on Windows 2003 Server.
    regards,
    Umair

    SAP NOTE - 1199539 gives a possible solution to this problem:
    When attempting to delete or migrate a universe, the following error message appears:
    "Unable to reconnect to the CMS BUSOBJDV.ACSAD.NCSU.EDU. The session has been logged off or has expired."
    Environment
    BusinessObjects Enterprise Premium XI Release 2 SP1 CHF15
    JDK version 1.4.2_08
    Tomcat version is the same as that shipped with the product
    Cause
    The universes and connection pages are special (AFAIK) compared to the other pages because they are pure JSP, while most of the other Central Management Console (CMC) pages still go though the CMC and use COM/C++ code unaffected by the Java Virtual Machine (JVM). If the JVM has not been updated against Eastern Daylight Savings Time (EDST), it may calculate the incorrect time locally, and problems may occur with token expiry or validation.
    Resolution
    Update the Tomcat JDK to JDK 1.5.0_11 for EDST:
    1. Go to the Microsoft web site and verify if you have the time zone update installed.
    2. Download JDK 1.5.0_11.
    3. Install JDK 1.5.0_11 on your server.
    4. Modify the JAVA_HOME here:
    C:\Program Files\Business Objects\Tomcat\bin\setenv.bat
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    set JAVA_HOME=C: \Program Files\Java\jdk1.5.0_11\jre
    5. In Java Virtual Machine and Java Class Path, modify JAVA properties for Tomcat (Start > Programs > Tomcat > Tomcat Configuration > Java). Replace the default Business Objects JDK 1.4 directory:
    C:\Program Files\Business Objects\j2sdk1.4.2_08
    with JDK 1.5.0_11:
    C:\Program Files\Java\jdk1.5.0_11
    6. Go to Windows Time Zone (double-click Windows time) then on the Time Zone tab, select the automatically adjust clock for day light saving changes check box against EST time zone.
    7. Restart Tomcat and the Central Management Server (CMS) and, if possible, reboot your computer.
    Hope this works anyone facing this problem on Windows servers.
    Not sure what the solution is for BO instances running on Solaris. We have business objects/Weblogic running on a solaris server. I tried just changing java home to jdk1.5.0_12 but this didn't work.

  • DBD: Error while trying to load the transport provider for odbc. Failed to load the library. System error: The specified module could not be found.

    Hello Everyone,
    We are getting an error while trying to create an Universe via Microsoft -> MS Analysis Services 2014 -> OLEDB for OLAP Provider under Connection in UDT -"DBD: Error while trying to load the transport provider for odbc. Failed to load the library. System error: The specified module could not be found."  We have installed BI 4.1 SP05 in our system. As per earlier posts in scn in BO XI 3.x this issue used to be for improper installation of Integration KIT but in our scenarion Integration KIT is within the BO 4.1 package so no seperate installation is required. Moreover I have checked whether all the driver is present under file: "C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\dataAccess\connectionServer\drivers" and seems everything is fine. But still I am getting this error. One important point is we could use IDT because in IDT still we don't have option to connect with 'Microsoft Analysis Services - 2014 (XMLA)' as we are using Microsoft Analysis Services 2014 version.
    Kindly help if anyone has faced the same problem with SAP BO 4.1.
    Thanks and Best Regards,
    Ghosal

    Hello Everybody,
    The problem is solved now after installing "OLEDB drivers from SQL Server 2012 Feature Pack". We had OLEDB drivers that comes directly from SQL Server but that did not worked out in our case.
    Thanks for your support.
    Best Regards,
    Ghosal

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