Error while trying to install Crystal Reports 2008 SP3
Has anyone else come across this error before when running the SP3 update installer;
Crystal Reports 2008 SP3 Update is not allowed to install because a patch with a higher version was detected.
The installation then terminates. There has been nothing installed on this server to do with Crystal, aside from CR2008, SP1 and then the attempt at SP3.
ANY help appreciated
Edited by: Ludek Uher on Aug 18, 2010 2:07 PM
Priyanka,
I'm already extremely annoyed that a new server build requires installation of CR2008, then SP1 before SP3 will even allow installation. Adding SP2 into the mix just makes it seem like none of the developers tested anything (which I'm seeing from just about every software company I deal with these days).
Besides, the 'SAP Business Objects Support Software Downloads' page no longer lists SP1 or SP2 as available downloads, so I'm going to have to try Don's solution first.
Regards.
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Click
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Hello,
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PATH : /d01/oracle/TEST/db/tech_st/11.1.0/perl/bin:/d01/oracle/TEST/db/tech_st/11.1.0/bin:/usr/bin:/usr/sbin:/d01/oracle/TEST/db/tech_st/11.1.0/appsutil/jre/bin:/bin:/usr/bin/X11:/usr/local/bin:/usr/bin:/d04/StageR12/startCD/Disk1/rapidwiz/unzip/Linux_x64:/usr/bin:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/root/bin:.
LD_LIBRARY_PATH : /d01/oracle/TEST/db/tech_st/11.1.0/lib:/usr/X11R6/lib:/usr/openwin/lib:/d01/oracle/TEST/db/tech_st/11.1.0/lib:/usr/dt/lib:/d01/oracle/TEST/db/tech_st/11.1.0/ctx/lib
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SQL*Plus: Release 11.1.0.7.0 - Production on Wed Jul 22 17:47:11 2009
Copyright (c) 1982, 2008, Oracle. All rights reserved.
Connected to an idle instance.
ORACLE instance shut down.
Connected to an idle instance.
ORACLE instance started.
Total System Global Area 1068937216 bytes
Fixed Size 2166536 bytes
Variable Size 427819256 bytes
Database Buffers 624951296 bytes
Redo Buffers 14000128 bytes
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ORA-01565: error in identifying file
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ERROR at line 1:
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alter tablespace TEMP1 add tempfile '/d01/oracle/TEST/db/apps_st/data/temp01.dbf' REUSE
ERROR at line 1:
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alter tablespace TEMP2 add tempfile '/d01/oracle/TEST/db/apps_st/data/temp02.dbf' REUSE
ERROR at line 1:
ORA-01109: database not open
ALTER DATABASE RENAME GLOBAL_NAME TO "TEST.eigl.com"
ERROR at line 1:
ORA-01109: database not open
ORA-01507: database not mounted
ORACLE instance shut down.
Connected to an idle instance.
ORACLE instance started.
Total System Global Area 1068937216 bytes
Fixed Size 2166536 bytes
Variable Size 427819256 bytes
Database Buffers 624951296 bytes
Redo Buffers 14000128 bytes
ORA-00205: error in identifying control file, check alert log for more info
BEGIN dbms_backup_restore.zeroDbid(0); END;
ERROR at line 1:
ORA-00210: cannot open the specified control file
ORA-06512: at "SYS.X$DBMS_BACKUP_RESTORE", line 4652
ORA-06512: at line 1
ORACLE instance shut down.
Connected to an idle instance.
ORACLE instance started.
Total System Global Area 1068937216 bytes
Fixed Size 2166536 bytes
Variable Size 427819256 bytes
Database Buffers 624951296 bytes
Redo Buffers 14000128 bytes
CREATE CONTROLFILE REUSE SET DATABASE "TEST"
ERROR at line 1:
ORA-01503: CREATE CONTROLFILE failed
ORA-01565: error in identifying file
'/d01/oracle/TEST/db/apps_st/data/system05.dbf'
ORA-27037: unable to obtain file status
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3
alter database open resetlogs
ERROR at line 1:
ORA-01507: database not mounted
alter tablespace TEMP1 add tempfile '/d01/oracle/TEST/db/apps_st/data/temp01.dbf' REUSE
ERROR at line 1:
ORA-01109: database not open
alter tablespace TEMP2 add tempfile '/d01/oracle/TEST/db/apps_st/data/temp02.dbf' REUSE
ERROR at line 1:
ORA-01109: database not open
ALTER DATABASE RENAME GLOBAL_NAME TO "TEST.eigl.com"
ERROR at line 1:
ORA-01109: database not open
Error Running create/replace library with adupdlib.sql
ORA-01109: database not open
PL/SQL procedure successfully completed.
Disconnected from Oracle Database 11g Enterprise Edition Release 11.1.0.7.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
exit_code=0
Checking for errors ...
The database has not been successfully created. Shutting down the instance ...
SQL*Plus: Release 11.1.0.7.0 - Production on Wed Jul 22 17:47:20 2009
Copyright (c) 1982, 2008, Oracle. All rights reserved.
Connected.
ORACLE instance shut down.
Disconnected from Oracle Database 11g Enterprise Edition Release 11.1.0.7.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
.end std out.
.end err out.
Whats the solution??
Regards,
Rupdipt -
Invalid Key Code when trying to install Crystal Reports XI
Hi, I was referred to your web site by SAP phone support.
I am trying to install Crystal Reports Developer XI on a Windows Server 2003 machine, and the key code I retrieved from the service.sap.com site is not being accepted by the installation program. It gives me an error message saying that the key code is invalid or expired.
What can I do? I tried posting a message to XX-SER-LIKEY-BOF as instructed on service.sap.com but they only answered by giving me the same non-working key code again.
I tried calling the phone support site, and they instructed me to go to sdn.sap.com. I guess this forum is what they meant.I would suggest calling the Customer Service department; you can get the info from the following link:
http://www.businessobjects.com/company/contact_us/
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