Error while updating account dim

Question

I get the below error while updating the Outline Account Dim.This error occurs only when updating account dim. It does not happen with other dimensions. So it doesn't seem to be the connection being down. If we recycle the analytics server. But we are not able to find out the actual cause for this issue.
Error message:
Cannot build dimension. Analytic Server Error(1042017): Network error: The client or server timed out waiting to receive data using TCP/IP. Check network connections. Increase the NetRetryCount and/or NetDelay values in the ESSBASE.CFG file. Update this file on both client and server. Restart the client and try again
Additional information
Account is defined as dense dimesion with 1800 level 0 members. We are updating this using rules file.
Potential Number of Data Blocks     :     27762609853440
Number of Existing Data Blocks     :     2625360
Index Cache: 40960
Data cache : 20480
I appreciate any help in resolving this issue

Answer 1

There is probably something in your dim build source file that Essbase doesn't like and isn't giving you a good error message. Did this dim build work in the past and you recently added something to it?
Try excluding certain columns like member properties and data storage just to see if you can get the members to load. Then slowly bring back in the other columns to see if you find the one that has the problem. Similarly try keeping all the columns but just try loading one record and see if it succeeds, this will help you start to narrow down if it is a load rule or source issue. Other option is to create a new load rule, perhaps there is something wrong with the one you are using.
Unfortunately there is no magic bullet here, you just have to work through small samples to try and isolate what the problem is.