Error with Both Designer and Deski

Hi all
Recently we had upgraded our Business objects XIR2 to XIR3.1. i am getting an error which i am trying to run the "integrity check" on a universe, and the error is Microsoft visual c++ runtime library-----> run time error! c:\programfiles\business objects\... this application has requested the runtime to terminate it in an unusal way. please conatct app support team for more info. if i click ok on that dialouge box it another window appers saying that "Business Objects has encountered a problem and needs to close. we are sorry for inconvenience." and the program crashes it closes the designer.
all other universes are working good. i dont know i am getting an error for this.
and even the deski report related with it is also not working gives an error "abnormal program termination" and it crashs the deski and it closes.
thanks in advance

Do anybody can help me out in this
thanks in advance

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