Error with Canon Raw file in CS4

I have recently purchased a Canon 1D MK IV I have CS4 running on my Windows 7 Laptop and my Vista 64 bit PC and I get an error when I try to open a Raw file to process.  Excuse me if this problem has been beat up before, I'm new to Forum and could not find the problem in a search.  The error message says, "Cannot complete your request because its not the right kind of Document"  Any help you can give is appreciated.

You probably need to update the camera raw plugin to 5.7:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4683
     or in photoshop go to Help>Updates.
MTSTUNER

Similar Messages

  • Can't open canon raw files in cs4

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    I reinstalled cs4 and got all the updates but now I find I can't open can raw files with cs4 or bridge. I tried replacing the Camera Raw.8bi file with the latest file from adobe as per their web instructions but it still doesn't work. So I tried the adobe dng convertor (version 8.3) and ran the files through that, still no luck, I can't open the files.
    I could open them wwith canons own software and save as a tiff, but then I'm losing a lot of information.
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    I remember I had to download a few files a couple of years ago when I first bought the pc (a whole 3 years ago) as I was having trouble with photoshop and raw files then but I can't remember the name of the file or where I got it from.
    Anyone able to help? much appreciated if you can.

    Hi John,
    Adobe told me to replace the relevant file, which I did. The trouble is that went I do this then 'camera raw' disappears from the 'help / plugins' list and there doesn't seem to be any way of getting back other than uninstalling and reinstalling cs4, and once I do this it overwrites the files again...
    I can't remember having this trouble when I first installed it a couple of years ago but I do seem to remember having to replace a file somewhere but that may have been on an earlier version.
    I have an old EOS 5d mk1 & a 7d mk1, so it's not as though the camera is unknown to cs4.
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  • Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I am operating with CS4. Photoshop produces an error " Could not complete your request because photoshop does not recognize this type of file"

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  • Can't open Canon RAW files in LR1.3, Photoshop, Bridge

    Hi.
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    Message was edited by: marthafitzsimon

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  • Aperture 3.1 can't find/see my Canon RAW files when importing

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  • I have CS3 and when I try to open Canon Raw files in Bridge, I am unable to do so.

    i have cs3 and i am unable to open canon raw files.  please help.

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  • How do I open .CR2 Canon Raw Files in PS Elements 8 for iMac

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  • Display a Canon raw file as shot in Aperture?

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  • Camera Conector and Canon Raw files

    Hi
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    Hi
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