Error with changing external user to local user

hi i have web center content 11.1.1.7 our users imported from active directory .
when for the first time they login to web center content then i can change user to local but now when i wanna change to local have an error
unable to execute service change_user_auth_type and function storeuserdatabaseprofiledata

Hi Behruz,
Can you enable the following traces in UCM - 'userprofile, userstorage' and try to post back the output. We should be able to have details as to why this error occurred.
In case you do not know to enable the trace, Ref - http://docs.oracle.com/cd/E14571_01/doc.1111/e10792/c02_settings010.htm#CHDBFGCI
Section - 3.10.4
Regards,
- Anand

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