ERROR WWC-41439

I´ve installed Oracle Database 8.1.7. and Oracle 9ias with Oracle Portal 3.0.
When I click Login Link, I receive the error WWC-41439.
I´ve seen the Troubleshooting List, but I can´t resolve the problem.
Is there somebody in the same situation?
thank you,

Alexandra. -
I edited the httpd.conf and replaced the hostname in uppercase to lowercase and everyhing works now !!. Appreciating your reply.
kp -
My 9iAS installation is in NT.
Thanks guys !!
Jayesh Mehta

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Error WWC-41439 on server with ip static

on portl30 when i try to connect to modplsql i recive this error
WWC-41439 !!
i have the server on the net with a static ip adress 194.100.xxx.xxx and i jave not a domain name for the server.
it is possible to obtain a solution?
il vampiro

Hi,
Firstly, would you please post the result of running “ipconfig/all” on the DHCP server and domain controller?
It seems that the DHCP server cannot be authorized in AD DS. Please make sure that the DHCP server is a domain member and try to ping the domain controller on the DHCP server.
Best regards,
Susie

Log In Error : WWC-41439

When trying to log in the Portal , I get the following error :
Error: You cannot login because there is no configuration information stored in the enabler configuration table. (WWC-41439)
What could be wrong ?
Thanks.

I got answer to my problem in the Troubleshooting Guide :
Cause: The hostname specified in the httpd.conf file was written using capital letters. This prevents the SSO subsystem from finding a matching entry in the enabler configuration table.
Solution: Modify the servername setting in the httpd.conf file so that the hostname uses all lowercase letters.
regards
null

ERROR: WWC-41439 ssodatan.cmd

Oh my word! I have read so many responses to this error. In
most, I have seen suggestions setting ORACLE_HOME to the Oracle
home for 9iAS, not your Oracle DB's home. As soon as I changed
it from my 9iAS home to the DB's home... it worked!
Regarding the bat file I mentioned previously. I put the
following script into a text file I named myssodatan.bat in the
same folder as ssodatan.cmd
C:\oracle\iSuites\portal30\admin\plsql
Of course change to your drive letters, paths, etc. And the
ORACLE_SID and "-c orcl" needs to reflect your DB name. If you
are using port 80 and 443, this should be okay. If not, don't
forget to use the port number after the .net in the script below.
Exp: http://yourhostname.yourdomainname.net:80/pls/portal30/
(everything after ssodatan.cmd is on one line)
Hope this helps out ...
set ORACLE_HOME=c:\oracle\ora81
set ORACLE_SID=orcl
ssodatan.cmd -w
http://yourhostname.yourdomainname.net/pls/portal30/ -l
http://yourhostname.yourdomainname.net/pls/portal30_sso/ -s
portal30 -p portal30 -o portal30_sso -d portal30_sso -e
portal30_sso_ps -c orcl

Alexandra. -
I edited the httpd.conf and replaced the hostname in uppercase to lowercase and everyhing works now !!. Appreciating your reply.
kp -
My 9iAS installation is in NT.
Thanks guys !!
Jayesh Mehta

PORTAL DOESN'T WORK (error:WWC-41439) after CHANGED DOMAIN NAME OF MACHINE.

machine transferred to other location and domain name got changed.I did following
1)changed the old domain to new domain name in jserv.properties file and also in the httpd.conf file.
2)I figured out that intable PORTAL30_SSO.WWSEC_ENABLER_CONFIG_INFO$,the value of column LSNR_TOKEN is= "old doamin "
and LS_LOGIN_URL is =
http://old.domain:7777/pls/portal30_sso/portal30_sso.wwsso_app_admin.ls_login
PLease let me know how I can change old domain values with new doamin in this table.I want to be sure that this change will not affect the old portal application.
PLease try to help resolve the issue ASAP.
Thanks

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by shahid mateen ([email protected]):
machine transferred to other location and domain name got changed.I did following
1)changed the old domain to new domain name in jserv.properties file and also in the httpd.conf file.
2)I figured out that intable PORTAL30_SSO.WWSEC_ENABLER_CONFIG_INFO$,the value of column LSNR_TOKEN is= "old doamin "
and LS_LOGIN_URL is =
http://old.domain:7777/pls/portal30_sso/portal30_sso.wwsso_app_admin.ls_login
PLease let me know how I can change old domain values with new doamin in this table.I want to be sure that this change will not affect the old portal application.
PLease try to help resolve the issue ASAP.
Thanks<HR></BLOCKQUOTE>
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>my concern is I have a portal application which was pointing to old domain and I don't want to lose this application(content area,page,style etc).If I run the ssodatan ,then it will change the content in the table wsec_enabler_config_info$.Please let me know if still it would point to old portal application.<HR></BLOCKQUOTE>

Error in log file (WWC-41439)

Hi,
When i installed Oracle Portal, i had the error WWc-41439 when i tried log in Oracle Portal. I revised the log file and i saw the following error.(I have isntalled Oracle Portal 3.0., Oracle Database 8.1.7 on windows NT).
STEP 24 : Installing SSO packages to public
INSTALL_ACTION : installSSOLayer()..\..\bin\sqlplus portal30_sso/portal30_sso@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\sso\ssoinsg.sql
STEP 25 : Associating Login Server & Oracle Portal
INSTALL_ACTION :assocNewLoginServer: Portal Url Prefix: http://pablo/pls/portal30/
INSTALL_ACTION :assocNewLoginServer: SSO URL Prefix: http://pablo/pls/portal30_sso/
INSTALL_ACTION : assocNewLoginServer: ..\..\bin\sqlplus portal30_sso/portal30_sso@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\sso\ssoseedl.sql portal30 http://pablo/pls/portal30/ portal30_sso http://pablo/pls/portal30_sso/ NO
INSTALL_ACTION : assocNewLoginServer: ..\..\bin\sqlplus portal30_sso/portal30_sso@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\sso\ssoinsgp.sql portal30
INSTALL_ACTION : assocNewLoginServer:..\..\bin\sqlplus portal30/portal30@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\sso\ssoseedw.sql portal30 portal30_sso http://pablo/pls/portal30_sso/ http://pablo/pls/portal30/
INSTALL_ACTION : STEP 19 : assocNewLoginServer:..\..\bin\sqlplus portal30/portal30@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\wwc\secpsr.sql
INSTALL_ACTION : STEP 19 : assocNewLoginServer:..\..\bin\sqlplus portal30/portal30@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\wwc\secps.sql portal30_sso_PS N N N N
INSTALL_ACTION : assocNewLoginServer:..\..\bin\sqlplus portal30_sso/portal30_sso@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\sso\ssoinsrp.sql portal30
INSTALL_ACTION : assocNewLoginServer:..\..\bin\sqlplus portal30_sso/portal30_sso@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\sso\ssoseedu.sql portal30
Installing and running diagnostics
INSTALL_ACTION:installDiagnostics() : ..\..\bin\loadjava -resolve -verbose -thin -user portal30/portal30@localhost:1521:or8i ..\..\portal30\admin\plsql\wwc\Diagnose.class
C:\ORACLE\iSuites\assistants\opca>REM
C:\ORACLE\iSuites\assistants\opca>REM $Header: runljava.bat@@/main/3 \
C:\ORACLE\iSuites\assistants\opca>REM Checked in on Fri Nov 17 15:32:36 PST 2000 by meoropez \
C:\ORACLE\iSuites\assistants\opca>REM Copyright (c) 2000 by Oracle Corporation. All Rights Reserved. \
C:\ORACLE\iSuites\assistants\opca>REM $
C:\ORACLE\iSuites\assistants\opca>REM
C:\ORACLE\iSuites\assistants\opca>Rem For running the Loadjava from the Configuration Assistant.
C:\ORACLE\iSuites\assistants\opca>..\..\bin\loadjava -resolve -verbose -thin -user portal30/portal30@localhost:1521:or8i ..\..\portal30\admin\plsql\wwc\Diagnose.class
INSTALL_ACTION : Running Diagnostics ..\..\bin\sqlplus portal30/portal30@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SID=or8i))) @..\..\portal30\admin\plsql\wwc\secdiag.sql
SQL*Plus: Release 8.1.7.0.0 - Production on Dom Abr 20 20:23:37 2003
(c) Copyright 2000 Oracle Corporation. All rights reserved.
Conectado a:
Oracle8i Enterprise Edition Release 8.1.7.0.0 - Production
With the Partitioning option
JServer Release 8.1.7.0.0 - Production
Creating Table 'wwsec_diagnostic$'
Creating Sequence 'wwsec_diagnostic_seq'
Diagnostics Report v 1.01: Oracle Portal v 3.0.9.8.0
As of 20-Abr-2003 20:23:41 Schema Name: PORTAL30 SSO Schema Name: portal30_sso
Proxy Server Settings:
HTTP Server:
HTTP Server Port:
No Proxy Servers for Domains beginning with:
URL Connection Time-Out (seconds):
PORTAL30.wwsec_enabler_config_info$
Login Server URL : http://pablo/pls/portal30_sso/portal30_sso.wwsso_app_admin.ls_login
DAD : portal30_sso
Host connection : *** FAILED ***
Unable to find the Schema Name for the Login Server
Recommendations:
Please check the DAD settings for the Login Server
Desconectado de Oracle8i Enterprise Edition Release 8.1.7.0.0 - Production
With the Partitioning option
JServer Release 8.1.7.0.0 - Production
INSTALL_ACTION : End of Installation.
How i resolve the problem?
Is there somebody in the same situacion?
Thank you

Did you promoted/demoted a server? ( like from consumer to master , master to consumer , hub to consumer/master OR disabled replication and re-enabled with another unique ID and recreated replication agreements again?
IF YES, find out the current Unique ID in all the related server and delete the old serverIDs in the nsslapd-rererral.
Also the error will tell you for which server it is trying to update the duplicate entry. Mostly , that entry will be the old value as I explained before.
I have seen this before and mostly by doing above it gets corrected. I recommend that you should think before doing it.
In any case dont forget to update us since this is a tricky situation to me.
-Kunal

I got the following error when I try to logon to oracle portal.WWC-41439:

Hi,
I got WWC-41439 error.Message is "You can't logon becuase there is no configuration information stored in ranabler confoguration table.
Any solution?
Regards,
TLN Reddy.

I got WWC-41439 error.Message is "You cannot login because there is no configuration information stored in the enabler configuration table. (WWC-41439)"I was having a similar problem. Assuming you are using R2 (really a 1.0 product - thanks marketing) here is what was going on in my case.
I have Infrastructure on host_01.domainName and Portal on host_01.domainName (what Oracle calls the "Mid_Tier" even though the Portal Installation took place on host_02).
Here is the error and the solution:
If I goto http://host_02.domainName:7778/pls/orasso/orasso.home which is the "Access Partner Applications" page and then try to login - get the WWC-41439 error just like you.
If you'll notice the login URL is
http://host_02.domainName:7777/pls/orasso/ORASSO.wwsec_app_priv.login?p_requested_url=http%3A%2F%2Fhost_02.domainName%3A7777%2Fpls%2Forasso%2FORASSO.home&p_cancel_url=http%3A%2F%2Fhost_02.domainName%3A7777%2Fpls%2Forasso%2FORASSO.home
Now if you click on the "The SSO Server (orasso)" hyperlink and then click-on the login URL - the url will be
http://host_01.domainName:7777/pls/orasso/ORASSO.wwsec_app_priv.login?p_requested_url=http%3A%2F%2Fhost_01.domainName%3A7777%2Fpls%2Forasso%2FORASSO.home&p_cancel_url=http%3A%2F%2Fhost_01.domainName%3A7777%2Fpls%2Forasso%2FORASSO.home
This works because ORASSO is a schema located in the databse on host_01.domainName.
Bill G...

Wwc-41439 trying to log into Portal

Hello,
I'm getting error message wwc-41439 when trying to log into my Portal environment in Application Server 10g. My infrastructure and middle tier are on the same Linux RedHat 3.0 box. I am able to log into oiddas with no problem, it when I try to login into Portal that I get the error message. The following URL is the page with the login button:
http://servername:7779/portal/page?_pageid=6,1,6_13&_dad=portal&_schema=PORTAL
the button link is below
http://servername:7779/pls/portal/PORTAL.wwsec_app_priv.login?p_requested_url=PORTAL.home&p_cancel_url=PORTAL.home
and the error message page is below
http://servername:7779/pls/portal/PORTAL.wwsec_app_priv.login?p_requested_url=PORTAL.home&p_cancel_url=PORTAL.home
Any help appreciated!

Hi,
It sounds like the SPNego login Module is failing. You will get a better idea of the issue if you reproduce the logon scenarion while running a webdiagtool trace. You can follow note 1045019 for this.
Regards,
DAvid

Wwc-41439

Thanks for your response.
Now I can access to the portal home.But I have to specify port 7777 instead of 1521 which is the port of my intallation.
And I have another error while login :about the enabler table
wwc-41439.

You're right.I think I was too upset,That's why.
But my problem is still not resolved.I found in Documentation on line ,8 reasons and solutions for this error.I tried all,ssodatan, hostname in lowercase for httpd.conf , etc..., but nothing has changed.

SSO Login page Error : Unexpected errors (WWC-41400)

Hi,
I downloaded the zip file ssosdk.zip from download section of OTN for SSO and followed the steps in the Install document. All the process went through without any error. But when i tried to access my login URL, i am getting this error :Unexpected errors (WWC-41400)
.Even if i try to login using my ORCLADMIN username and its password i am getting the same error and remains in the same page.
while configuring the partner application i did not encounter any error. Kindly suggest me how to proceed further.
Vijay

This also happened to me after I run ssodatan to change the logon_url port.
Can anyone provide some help with this?!

Getting error wwc-40019

hai,
I installed successfully OCS-9.0.4.1.1. without any errors on windows as given follows
I)Infratructure and information storage in WINDOWS2003 server.
and
II) middle tier in the WINDOWS2000 professional. with 2 applications (1) files (2) email.
I have created subscriber and users. we are getting error when we synchornize files on my desktop to Oracle files, more over when i want to login into as end user i am getting the same erroras follows
<h3>ERROR:wwc-40019 web cache is down even it seems up </h3>
i dont know why it was happend.
any one please help me.

Hi,
The Oracle Portal Center can best address this issue.
Also, check out this similar thread:
re:Webcache error

Registering provider - error WWC-43176

Hello,
Sorry for possible inconvenience, but I cannot find solution for this issue. I read probably all ;-) posts regarding this error but I still can't register portlet provider.
We have Oracle Portal, version: 10.1.2.0.2 (Build: 139) and on the same machine OC4J container which is portlet provider. (version 10.1.2.0.2)
PDK Data from manifest
Specification-Title: PDK for Java
Specification-Vendor: Oracle Corporation
Specification-Version: 10.1.2.0.2
Implementation-Title: PDK for Java
Implementation-Vendor: Oracle Corporation
Implementation-Version: 10.1.2.0.2 August 11 2005
Machine name used in examples below - portal.alfa-project.pl/
OS is Linux - Linux portal.alfa-project.pl 2.6.9-34.ELsmp #1 SMP Fri Feb 24 16:54:53 EST 2006 i686 i686 i386 GNU/Linux
Steps taken
1. Portlet built using JDeveloper - ver 10.1.2.2.0 build 1929
2. WAR created - verified that ptlshare.jar and pdkjava.jar in lib directory in war archive are the same as on the server
3. Portlet provider test in JDeveloper - result OK.
4. Deployed to OC4J instance on http://portal.alfa-project.pl/, than tested URL - http://portal.alfa-project.pl/TestPortlet/providers/testportletprovider - result OK
5. Register with provider name testportletprovider and url
http://portal.alfa-project.pl/TestPortlet/providers - result ERROR WWC-43176 - in source of error page - exception - java.io.InterruptedIOException: Connection establishment timed out
6. Login to portal repository database, commands executed
select utl_http.request('http://portal.alfa-project.pl/TestPortlet/providers/') from dual ; - result OK
select count(1) from all_objects where object_type like 'JAVA%' and owner = 'PORTAL' ; - result 689 rows returned
7. Ping to host portal.alfa-project.pl - result OK (the same machine ;-))
8. Metalink search - Doc ID:Note:266320.1 found
Trying to execute described statement as SYS
dbms_java.grant_permission( 'PORTAL','SYS:java.security.SecurityPermission', 'setProperty.cert.provider.x509v1', ''); - result error
ORA-29532: java.lang.SecurityException: policy table update SYS:java.security.SecurityPermission, setProperty.cert.provider.x509v1
Maybe this cause described error ?
Thanks for help
Regards
Tom

Have you tried to register your provider with other then english logged in user?
If yes, plesase log out, and log in to english language Portal, and register your provider!
I don't no if this Portal bug still exists in 10.1.2.0.2 (Build: 139).

Apache portnumber changed: wwc-41439

Hi.
I have installed DB 8.1.7.1.5 and 9iAS 1.0.2.2.2a on one NT4+S6 machine. It works great, but the HTTP server is listening on port 7778. If I change Apache to listen on port 80, then i cannot log in and get a "You cannot login because there is no configuration information stored in the enabler configuration table (WWC-41439)"message.
Anybody knows where i must change the portnumber on the Portal side? Do I have to run ssodatan ?
Thanks...

Yes, you do need to run ssodatan (ensure the trailing "/" on the url), and update the port numbers in the httpd.conf file.
Bob

Login error wwc-41655. Urgent. Production is down.

My client has been using portal 9.03 something for a while now but has recently run into a problem. They can no longer log in. Any attempt returns the error message:
There is an error in the setup of the directory used for authentication. Please contact the administrator to make sure the directory is setup appropriately. (WWC-41655)
I am not certain what has happened but I cannot find any information on the internet about this error number.
Please, this is urgent.

Hello
Check if the OID is up and running.
If yes then try to run
ptlasst -mode midtier again against infrastructure
regards

Permission Denied error (WWC-44131)

Hi All,
Can please someone help me..
Iam having an SSO portal running on oracle9iAs..
Today suddenly some users are getting this error when trying to login..
"You do not have permission to perform this operation. (WWC-44131)"
Can anybody please let me as to what can cause this...
Many thanks ..
Aleem

hi aleem,
can you check the permissions that the user/group has and the permissions that are set at the default home page for this user. it could be the case that either the default homepage for this user/group has been changed or the access rights on the default homepage have been changed.
regards,
christian

ERROR WWC-41439

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