Error "...You need a later version of Reader"

Hi I have downloaded the latest version XI but I still can not open pdf documents? What do I do?
Regards

Hi Pat,
I am working on Adobe Reader XI version 11.0.09.
I am using Windows 7 Home premium edition.
After downloading the upgrade it still will not open the pdf document "sent
from an email and this is what it says on the document:
"To view the full contents of this document, you need a later version of
the PDF viewer. You can upgrade
to the latest version of Adobe Reader from
www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html "
If I click the link then it says that Adobe is already installed.
Regards
On Tue, Sep 30, 2014 at 10:34 AM, Pat Willener <[email protected]>

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