Error9808-can't create an acct to begin to purchase music

help! every time I go to create an account in itunes an error message comes up with this ---
"itunes could not connect to the itunes store. an unknown error has occured.
make sure you network is active and try again."
This isn't reffering to the internet connection is it? Because I'm connected already. I can search music and all that, but when I go to purchase or set up an account it brings up that error message.
  Windows XP  

Hi MAmaya,
Try using a different web browser and see if that helps.
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

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