Errore di recupero licenza E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

ciao a tutti, ho provato a creare un altro ID ed ad aprire i file ebooks scaricati dalla mail del fornitore, perché prima mi dava un altro problema che non ho trovato in nessu forum, "E_ADEPT_INTERNAL
Cosa posso fare?

Hi Shreya,
That answer seems to work in purchased books but in my case I dont know who is the ebook provider in lebrary.  I asked library people and they did not give me any contact to reset the activation.  I will try again to find out that contact. I was wondering if there is any way at our side so we can fix this.  Probably there is nothing. Thanks anyway.

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    Hi Shreya,
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