Errors 1402 and 1603 w/new updater
I am having a problem getting the new updater to install. After calling tech support they informed me that it is a problem w/installsheild. Is there anyone out there that keeps receiving these errors when trying to update the ipod software? I have upgraded to the latest itunes and it works fine.
Thanks for any help u can give me.
Error 1603. Never seen 1402 though.
Similar Messages
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I had used my ipod on another pc and it worked fine. now that I have moved with my lady, her pc always gives me these two errors(1402, 1603) when I try to download itunes on it. Can anyone help. Please.
Sorry, my error,
http://docs.info.apple.com/article.html?artnum=93685 -
Error 1402 and 1603 thinking of shooting myself
I have just purchased an ipod 30gb and have spent the last few days struggling to install quick time. I have tried everything in the troubleshooting guides on the forum
http://docs.info.apple.com/article.htlm?artnum=93865
nothing works still get the same error any suggestions or should I just return the ipodYou have removed QT by way of the add/remove programs control panel and did a search and deleted all left over components, that is very good and the way to remove a program. Now I believe you need to remove QT from the registry as well where the new QT installer cannot write into it, it could be permissions, but I think corruption.
HKEYLOCALMACHINESoftware+Microsoft+Windows+CurrentVersion
Uninstall- in there you want to delete the QuickTime uninstall key. With QT 6 it was unvise32qt. In QT 7 it will be a series of numbers that will look like this{3868A8EE-5051-4DB0-8DF6-4F4B8A98D083} for iTunes{872653C6-5DDC-488B-B7C2-CF9E4D0335E5}
Click once on a series of numbers to highlight, on the right it will show if it belongs to Apple Computer.
Delete the key and then run windows installer clean up utility, then try installing QT.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 -
Quicktime error code 1402 and 1603
I was forced to update my itunes and now they wont install. First I try to install quick and it gets like 99% done then i get error code three. So i was told to go to www.apple.com\quicktime\download\standalone.html and that would fix my problems. So I went to install that and I get error codes 1402 and 1603. Please help me!
dell Windows XPhiya!
if we fix the 1402, the 1603 will go away of its own accord. here's the best place to start with a 1402:
Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows
love, b -
I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually several times. No luck. Consequently I have no player.
Any ideas for a fix?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Errors -1406 and 1402 and 1603
Hi i keep getting these errors 1406, 1402, and 1603 when i try to install it here is a pic below.
http://prime-evil.com/asp_upload/Untitled-3.jpghttp://docs.info.apple.com/article.html?artnum=93865
This helped me out now it works great i should of looked more sorry for post. -
well, let me say that this is my first posting and itunes drove me to do it!
i've had itunes/windows for about four months and probably used/opened it about 10 times. then, last week, i opened it and was told that i needed to upgrade to the latest version of quicktime. but, as has been painfully and frequently recounted on this forum, quicktime goes through the motions of upgrading only to flash (me) errors -3, 1402, and 1603. let me say that
i've read a number of the threads relative to these error messages and nothing i tried -- neither apple's nor bnoir's suggestions -- worked. i cleaned out temp files, uninstalled itunes and quicktime, downloaded the stand-alone quicktime version, disabled anti-virus and firewall programs, used windows installer, made registry changes, shut down all programs, and sent up the apple version of the bat signal.
i was willing to just call my lost music (fortunately, only about 30 songs) a casualty of a code war but my xeric "earthdesk" wallpaper said it needed quicktime 6.something or above to function (Note: it was odd that even after i had deleted quicktime and itunes [using the uninstall feature], earthdesk still worked -- but then, after one more download and attempt at installing quicktime, earthdesk said it needed quicktime in order to work). since i had just purchasede earthdesk, i as motivated to get some version of quicktime back on my computer. so, i found a site where i could downoad my previous 6.something quicktime version. earthdesk works again, but i've not bothered to try itunes.
my final point is this: it's hard to tell how many of the millions of itunes users are having difficulty upgrading quicktime. if this forum is at all representative, this seems to be a common/pervasive problem. software is inherently tempermental and maybe this is something that apple needs to look at. i'm not blaming apple b/c no product is perfect. all i'm saying is that maybe this is a big enough problem to merit apple's attention.http://docs.info.apple.com/article.html?artnum=93865
This helped me out now it works great i should of looked more sorry for post. -
Windows 2008 R2 Server not showing update history and not detecting new updates
Hi Sirs,
We have a Windows 2008 R2 server which is showing an empty windows update history, and is not detecting new updates from the WSUS server. It says that the windows is up to date, no error when trying to detect new updates, but I doubt it because when I checked
the installed updates menu, it shows that that the most recent update date installed was last 2013, it just stop detecting and installing updates. I've already tried the ff workarounds but to no avail:
1. restart wuauserv and bits service
2. rename/delete the software distribution folder
3. reinstalled the update agent/restarted the server
4. deleted the susclientid on the registry
Thanks in advanced for your help.
here's the windowsupdate.log:
2014-07-22 00:57:06:728 928 a34 AU #############
2014-07-22 00:57:06:728 928 a34 AU Successfully wrote event for AU health state:0
2014-07-22 00:57:06:728 928 a34 AU Featured notifications is disabled.
2014-07-22 00:57:06:728 928 a34 AU AU setting next detection timeout to 2014-07-21 20:50:56
2014-07-22 00:57:06:728 928 a34 AU Successfully wrote event for AU health state:0
2014-07-22 00:57:06:728 928 a34 AU Successfully wrote event for AU health state:0
2014-07-22 00:57:11:727 928 abc Report REPORT EVENT: {AF0753F1-F6F9-4583-87B0-A0B0AEA0C6A7} 2014-07-22 00:57:06:728+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 00:57:11:727 928 abc Report REPORT EVENT: {188957AA-577F-4DC5-9CDB-2D8CFEE96670} 2014-07-22 00:57:06:728+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 00:57:11:727 928 abc Report CWERReporter finishing event handling. (00000000)
2014-07-22 01:11:10:931 928 abc Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 01:11:10:947 928 abc Report Reporter successfully uploaded 2 events.
2014-07-22 04:50:56:736 928 1130 AU #############
2014-07-22 04:50:56:736 928 1130 AU ## START ## AU: Search for updates
2014-07-22 04:50:56:736 928 1130 AU #########
2014-07-22 04:50:56:736 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
2014-07-22 04:50:56:736 928 d08 Agent *************
2014-07-22 04:50:56:736 928 d08 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 04:50:56:736 928 d08 Agent *********
2014-07-22 04:50:56:736 928 d08 Agent * Online = Yes; Ignore download priority = No
2014-07-22 04:50:56:736 928 d08 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 04:50:56:736 928 d08 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 04:50:56:736 928 d08 Agent * Search Scope = {Machine}
2014-07-22 04:50:57:017 928 d08 Setup Checking for agent SelfUpdate
2014-07-22 04:50:57:017 928 d08 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 04:50:57:017 928 d08 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 04:50:57:017 928 d08 Misc Microsoft signed: Yes
2014-07-22 04:50:59:611 928 d08 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 04:50:59:611 928 d08 Misc Microsoft signed: Yes
2014-07-22 04:50:59:611 928 d08 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 04:50:59:611 928 d08 Misc Microsoft signed: Yes
2014-07-22 04:50:59:626 928 d08 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 04:50:59:626 928 d08 Misc Microsoft signed: Yes
2014-07-22 04:50:59:626 928 d08 Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 04:50:59:626 928 d08 Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 04:50:59:626 928 d08 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 04:51:01:095 928 d08 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 04:51:01:095 928 d08 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 04:51:01:110 928 d08 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 04:51:01:110 928 d08 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 04:51:01:142 928 d08 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 04:51:01:142 928 d08 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 04:51:01:860 928 d08 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 04:51:01:860 928 d08 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 04:51:01:891 928 d08 PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 04:51:01:891 928 d08 PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 04:51:01:891 928 d08 PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 04:51:04:485 928 d08 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 04:51:04:485 928 d08 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 04:51:04:875 928 d08 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 04:51:04:875 928 d08 Agent *********
2014-07-22 04:51:04:875 928 d08 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 04:51:04:875 928 d08 Agent *************
2014-07-22 04:51:04:875 928 1278 AU >>## RESUMED ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
2014-07-22 04:51:04:875 928 1278 AU # 0 updates detected
2014-07-22 04:51:04:875 928 1278 AU #########
2014-07-22 04:51:04:875 928 1278 AU ## END ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
2014-07-22 04:51:04:875 928 1278 AU #############
2014-07-22 04:51:04:875 928 1278 AU Successfully wrote event for AU health state:0
2014-07-22 04:51:04:875 928 1278 AU Featured notifications is disabled.
2014-07-22 04:51:04:875 928 1278 AU AU setting next detection timeout to 2014-07-22 00:38:28
2014-07-22 04:51:04:875 928 1278 AU Successfully wrote event for AU health state:0
2014-07-22 04:51:04:875 928 1278 AU Successfully wrote event for AU health state:0
2014-07-22 04:51:09:874 928 d08 Report REPORT EVENT: {FE398C01-75A1-4AD8-8C43-0894FCFCE13F} 2014-07-22 04:51:04:875+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 04:51:09:874 928 d08 Report REPORT EVENT: {CDA386AD-6392-4C34-859E-35307BCB5EA0} 2014-07-22 04:51:04:875+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 04:51:09:874 928 d08 Report CWERReporter finishing event handling. (00000000)
2014-07-22 05:05:09:109 928 d08 Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 05:05:09:109 928 d08 Report Reporter successfully uploaded 2 events.
2014-07-22 08:38:28:883 928 1130 AU #############
2014-07-22 08:38:28:883 928 1130 AU ## START ## AU: Search for updates
2014-07-22 08:38:28:883 928 1130 AU #########
2014-07-22 08:38:28:883 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
2014-07-22 08:38:28:883 928 53c Agent *************
2014-07-22 08:38:28:883 928 53c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 08:38:28:883 928 53c Agent *********
2014-07-22 08:38:28:883 928 53c Agent * Online = Yes; Ignore download priority = No
2014-07-22 08:38:28:883 928 53c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 08:38:28:883 928 53c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 08:38:28:883 928 53c Agent * Search Scope = {Machine}
2014-07-22 08:38:29:195 928 53c Setup Checking for agent SelfUpdate
2014-07-22 08:38:29:195 928 53c Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 08:38:29:195 928 53c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 08:38:29:195 928 53c Misc Microsoft signed: Yes
2014-07-22 08:38:31:804 928 53c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 08:38:31:804 928 53c Misc Microsoft signed: Yes
2014-07-22 08:38:31:804 928 53c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 08:38:31:820 928 53c Misc Microsoft signed: Yes
2014-07-22 08:38:31:820 928 53c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 08:38:31:820 928 53c Misc Microsoft signed: Yes
2014-07-22 08:38:31:835 928 53c Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 08:38:31:835 928 53c Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 08:38:31:835 928 53c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 08:38:33:241 928 53c Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 08:38:33:241 928 53c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 08:38:33:272 928 53c Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 08:38:33:272 928 53c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 08:38:33:288 928 53c Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 08:38:33:288 928 53c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 08:38:33:991 928 53c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 08:38:33:991 928 53c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 08:38:34:038 928 53c PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 08:38:34:038 928 53c PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 08:38:34:038 928 53c PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 08:38:36:616 928 53c PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 08:38:36:616 928 53c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 08:38:37:022 928 53c Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 08:38:37:022 928 53c Agent *********
2014-07-22 08:38:37:022 928 53c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 08:38:37:022 928 53c Agent *************
2014-07-22 08:38:37:022 928 aa8 AU >>## RESUMED ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
2014-07-22 08:38:37:022 928 aa8 AU # 0 updates detected
2014-07-22 08:38:37:022 928 aa8 AU #########
2014-07-22 08:38:37:022 928 aa8 AU ## END ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
2014-07-22 08:38:37:022 928 aa8 AU #############
2014-07-22 08:38:37:022 928 aa8 AU Successfully wrote event for AU health state:0
2014-07-22 08:38:37:022 928 aa8 AU Featured notifications is disabled.
2014-07-22 08:38:37:022 928 aa8 AU AU setting next detection timeout to 2014-07-22 04:15:53
2014-07-22 08:38:37:022 928 aa8 AU Successfully wrote event for AU health state:0
2014-07-22 08:38:37:022 928 aa8 AU Successfully wrote event for AU health state:0
2014-07-22 08:38:42:021 928 53c Report REPORT EVENT: {45B5AD35-C612-4C43-8FE0-DFC63B114FC9} 2014-07-22 08:38:37:022+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 08:38:42:021 928 53c Report REPORT EVENT: {BA606714-0153-41BA-ADC8-78520F678D97} 2014-07-22 08:38:37:022+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 08:38:42:021 928 53c Report CWERReporter finishing event handling. (00000000)
2014-07-22 08:52:41:224 928 53c Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 08:52:41:240 928 53c Report Reporter successfully uploaded 2 events.
2014-07-22 12:15:53:027 928 1130 AU #############
2014-07-22 12:15:53:027 928 1130 AU ## START ## AU: Search for updates
2014-07-22 12:15:53:027 928 1130 AU #########
2014-07-22 12:15:53:027 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:15:53:043 928 a58 Agent *************
2014-07-22 12:15:53:043 928 a58 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 12:15:53:043 928 a58 Agent *********
2014-07-22 12:15:53:043 928 a58 Agent * Online = Yes; Ignore download priority = No
2014-07-22 12:15:53:043 928 a58 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 12:15:53:043 928 a58 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 12:15:53:043 928 a58 Agent * Search Scope = {Machine}
2014-07-22 12:15:53:308 928 a58 Setup Checking for agent SelfUpdate
2014-07-22 12:15:53:308 928 a58 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 12:15:53:308 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 12:15:53:324 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:901 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 12:15:55:901 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:901 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 12:15:55:917 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:917 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 12:15:55:917 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:933 928 a58 Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 12:15:55:933 928 a58 Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 12:15:55:933 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:167 928 a58 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:167 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:167 928 a58 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:167 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:198 928 a58 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:198 928 a58 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 12:15:57:917 928 a58 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 12:15:57:917 928 a58 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 12:15:57:963 928 a58 PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 12:15:57:963 928 a58 PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 12:15:57:963 928 a58 PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 12:16:00:572 928 a58 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 12:16:00:572 928 a58 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 12:16:00:932 928 a58 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 12:16:00:932 928 a58 Agent *********
2014-07-22 12:16:00:932 928 a58 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 12:16:00:932 928 a58 Agent *************
2014-07-22 12:16:00:932 928 1120 AU >>## RESUMED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:16:00:932 928 1120 AU # 0 updates detected
2014-07-22 12:16:00:932 928 1120 AU #########
2014-07-22 12:16:00:932 928 1120 AU ## END ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:16:00:932 928 1120 AU #############
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:00:932 928 1120 AU Featured notifications is disabled.
2014-07-22 12:16:00:932 928 1120 AU AU setting next detection timeout to 2014-07-22 08:15:22
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:05:931 928 a58 Report REPORT EVENT: {25E75367-1205-4F59-A812-02DA28BB3234} 2014-07-22 12:16:00:932+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 12:16:05:931 928 a58 Report REPORT EVENT: {FE1434F8-C6AF-4F87-B3DF-6E4D6C4B05FB} 2014-07-22 12:16:00:932+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 12:16:05:931 928 a58 Report CWERReporter finishing event handling. (00000000)
2014-07-22 12:30:05:116 928 a58 Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 12:30:05:131 928 a58 Report Reporter successfully uploaded 2 events.
2014-07-22 14:05:29:584 928 10a0 AU Triggering AU detection through DetectNow API
2014-07-22 14:05:29:584 928 10a0 AU Triggering Online detection (interactive)
2014-07-22 14:05:29:584 928 1130 AU #############
2014-07-22 14:05:29:584 928 1130 AU ## START ## AU: Search for updates
2014-07-22 14:05:29:584 928 1130 AU #########
2014-07-22 14:05:29:584 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:29:584 928 8e0 Agent *************
2014-07-22 14:05:29:584 928 8e0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 14:05:29:584 928 8e0 Agent *********
2014-07-22 14:05:29:584 928 8e0 Agent * Online = Yes; Ignore download priority = No
2014-07-22 14:05:29:584 928 8e0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 14:05:29:584 928 8e0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 14:05:29:584 928 8e0 Agent * Search Scope = {Machine}
2014-07-22 14:05:29:584 928 8e0 Setup Checking for agent SelfUpdate
2014-07-22 14:05:29:584 928 8e0 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 14:05:29:584 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 14:05:29:600 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:616 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 14:05:29:631 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:631 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 14:05:29:631 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:647 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 14:05:29:662 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:662 928 8e0 Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 14:05:29:662 928 8e0 Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 14:05:29:662 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:662 928 8e0 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:662 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:694 928 8e0 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:694 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:709 928 8e0 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:725 928 8e0 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 14:05:30:037 928 8e0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 14:05:30:037 928 8e0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 14:05:30:053 928 8e0 PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 14:05:30:053 928 8e0 PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 14:05:30:053 928 8e0 PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 14:05:35:630 928 8e0 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 14:05:35:630 928 8e0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 14:05:36:411 928 8e0 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 14:05:36:411 928 8e0 Agent *********
2014-07-22 14:05:36:411 928 8e0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 14:05:36:411 928 8e0 Agent *************
2014-07-22 14:05:36:411 928 1360 AU >>## RESUMED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:36:411 928 1360 AU # 0 updates detected
2014-07-22 14:05:36:411 928 1360 AU #########
2014-07-22 14:05:36:411 928 1360 AU ## END ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:36:411 928 1360 AU #############
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:36:411 928 1360 AU Featured notifications is disabled.
2014-07-22 14:05:36:411 928 1360 AU AU setting next detection timeout to 2014-07-22 10:01:01
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:41:410 928 8e0 Report REPORT EVENT: {6A2B180E-A95F-42F7-B775-5750DFFD6ECD} 2014-07-22 14:05:36:411+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 14:05:41:410 928 8e0 Report REPORT EVENT: {83041427-693D-4A42-AED0-E8E7BFB8E7E3} 2014-07-22 14:05:36:411+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 14:05:41:410 928 8e0 Report CWERReporter finishing event handling. (00000000)No Service Pack 1 installed. Does this mean that no updates will be detected if SP1 is not installed? thanks
That's exactly what that means!
Updates have not been available for Windows Server 2008 R2 *RTM* systems since April, 2013.
http://support.microsoft.com/lifecycle/?p1=14134
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
When trying to update my Airport Express firmware I get an message that an error occured and it can't update.
most likey.Here is the new article apple has on it http://support.apple.com/kb/TS5376
-
On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore -
Want to buy QT 7, but cant get free version to install Errors 1714 and 1603
Hi all,
I was trying to install QT 7.x on this XP Pro machine and it failed and now after uninstalling QT and iTunes, I get errors 1714 and 1603 when trying to re-install iTunes.
I tried the QT installer by itself, will not install
http://www.freetochoosemedia.org/Itunesinstallerror.jpg
I went thru regedt32 and deleted all registries for items and QT and also all files, still no go.
And the above error message is pointing to a file that is right where the error says, so its not missing.
I have spent about 2 days trying to resolve this and WANT to BUY QT 7 pro, but not if it is never going to run onthis machine.
Any help would be GREATLY appreciated.
Don
17 Mac OS X (10.3.7)I'm getting the same error messages when trying to install the latest version of Quicktime along with the message 'unable to locate file c:\windows\downloaded installations\{59C4F14F-7590-45FC-BE9F-A67AB3590709}\iTunes.msi
I'm also being instructed to contact my technical support group (whoever and wherever they are).
I tried running the program that Jacumba recommends to no avail.
I wouldn't mind being permanently without iTunes, or Quicktime come to think of it, but unfortunately I need Quicktime to use a training program that I've bought, and there doesn't seem to be an alternative.
Windows XP -
Problem 1402 and 1603, Cant create key
When I install iTUnes 5.0.1.4 I get this weird problem.
Error 1402. Could not open key: >HKEYLOCALMACHINE\Software\Classes\.cdda\OpenWithList\iTunes.exe.
Verify thay you have sufficient access to that key, or contact your support personnel.
Then a window with the text:
Error: -1603 Fatal error during installation.
Consult Windows Installer Help (Msi.chm) or MSDN for more information.
The problem is that I have read that you should do a backup or create that registry, but the problem is...
I cant delete it, or add new keys in it.
The computer says:
You cant open .cdda. An error occured when the key was opened.
WHAT SHALL I DO T_T?
PLzplzplz, someone help me!hi drbas!
Error1905 .Module C:\Program Files\iTunes\ITDetector.ocx failed to unregist. HRESULT -2147220472 . Contact
your support personnel.
hmmm. when i see strange 1900-range errors and references to .ocx in error messages, i start to worry about antivirus and antispyware packages interfering with the install. (those packages have also been known to cause problems on the QT 7 part of the itunes 5.0.x installs.)
switch your antivirus and antispyware packages off prior to any uninstalls/installs.
we'd better get rid of your current itunes 5.0.1.4 and QT (they may have been damaged during the compromised install). try the "complete uninstall" instructions given here:
http://docs.info.apple.com/article.html?artnum=93976
then let's try downloading and saving a standalone QT 7 to your hard-drive. (we'll run the installation from there rather than online.) there's a link to a standalone QT 7 installer inside here:
Scott Patrie, "Installation hangs on "installing QuickTime"", 10:33pm Oct 7, 2004 CDT
if that installs correctly, reboot, download and save an itunes 5.0.1.4 installer to your hard drive, and run that install from your hard drive too.
keep us posted on your progress. let us know if you get any new error messages during the uninstalls or installs, and describe them for us.
love, b -
Errors 1602 and 1604 trying to update from 1.1.4 to 2.0!!!
Hi all.
So I have two iPod Touch devices in my home. I purchased and downloaded the 2.0 update this morning. It got halfway through the update and then died, leaving the iPod in recovery mode where the display shows the sync cable and the iTunes icon. At first it gave me the 1602 error, and every time I tried to Restore it, iTunes would think about it for several minutes and eventually give me a 1604 error.
After two hours on the phone with Apple support, I got it to work by plugging the iPod into a different USB port on my computer.
Updating the second iPod had similar difficulties, except I couldn't fix it by switching USB ports. Another call to Apple, and again no real solution. They had me go to another PC and try restoring and iTunes then downloaded the 1.1.4 firmware and installed it, although my iPod was now wiped.
I tried the 2.0 update on the new computer and now I'm right back to the 1604 error.
What the heck is going on?!? Two different computers and I can't update this thing.
It is NOT jailbroken or in any way modded - it was purchased brand new from Best Buy and has been treated like a baby its entire life.
I am desperate, frustrated, and exasperated.
Anyone, please, pretty please, oh please . . . can you help me?
PaulHello all, I have the same problem. It is very frustrating. I have a single iPod Touch and two USB ports. The following steps have been taken, starting with my OOTB 1.1.4 iPod Touch running Windows XP:
1. Upgrade iTunes to 7.7, purchase version 2.0 of software for $10 and attempt to install via iTunes - failed with Error 1602
2. Exited recovery mode (this process has to be completed after each failed attempt as otherwise I am stuck with the USB cable / connect to iTunes image on the Touch's screen), attempted to perform restore via iTunes, selecting 2.0 software as source - failed
3. Kicked out of recovery mode, attempted restore, selecting 1.1.4 software as source - failed
4. Uninstalled iTunes / Quicktime / Apple Mobile Device Support / Apple Software Updater as per WinXP instructions at http://support.apple.com/kb/HT1925?viewlocale=en_US. Repeated attempts above - failed
5. DID NOT kick out of recovery mode, closed iTunes, started iTunes again. Prompted with "Detected an iPod in recovery mode, must be restored before use" - clicked restore, selected 2.0 as source - failed
6. DID NOT kick out of recovery mode, closed iTunes, started iTunes again. Prompted with "Detected an iPod in recovery mode, must be restored before use" - clicked restore, selected 1.1.4 as source - failed
7. Did several of the above steps with nothing else connected to USB ports, and switching up the USB ports - failed
I seem to have exhausted all tips I have found online through Google and various forums, including the ridiculous instructions from Apple to just remove all Apple software and reinstall. What a waste of time. Anyway, the ONLY tip I have not attempted is to perform a restore / upgrade on a second computer - I don't have access to one at the moment and would like to solve this another way.
I am definitely open to more suggestions as I would really like to get 2.0 up and running. I mean - I paid for it and this Touch is only about 3 weeks old! -
HT201210 error 16, and cannot restore or update, plz help.
my update was stopped in the middle,
and next time i tried to restore and update, i cannot do any thing now,
the error code (16) apprear all the times,
my network, cable, windows, security, every thing is fine,
plz help.Hello, talatafaq.
Thank you for the question. Here is the article that provides the troubleshooting steps for error 16.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Jason H.
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