Errors 1402 and 1603 w/new updater

I am having a problem getting the new updater to install. After calling tech support they informed me that it is a problem w/installsheild. Is there anyone out there that keeps receiving these errors when trying to update the ipod software? I have upgraded to the latest itunes and it works fine.
Thanks for any help u can give me.

Error 1603. Never seen 1402 though.

Similar Messages

  • Errors 1402 and 1603

    I had used my ipod on another pc and it worked fine. now that I have moved with my lady, her pc always gives me these two errors(1402, 1603) when I try to download itunes on it. Can anyone help. Please.

    Sorry, my error,
    http://docs.info.apple.com/article.html?artnum=93685

  • Error 1402 and 1603 thinking of shooting myself

    I have just purchased an ipod 30gb and have spent the last few days struggling to install quick time. I have tried everything in the troubleshooting guides on the forum
    http://docs.info.apple.com/article.htlm?artnum=93865
    nothing works still get the same error any suggestions or should I just return the ipod

    You have removed QT by way of the add/remove programs control panel and did a search and deleted all left over components, that is very good and the way to remove a program. Now I believe you need to remove QT from the registry as well where the new QT installer cannot write into it, it could be permissions, but I think corruption.
    HKEYLOCALMACHINESoftware+Microsoft+Windows+CurrentVersion
    Uninstall- in there you want to delete the QuickTime uninstall key. With QT 6 it was unvise32qt. In QT 7 it will be a series of numbers that will look like this{3868A8EE-5051-4DB0-8DF6-4F4B8A98D083} for iTunes{872653C6-5DDC-488B-B7C2-CF9E4D0335E5}
    Click once on a series of numbers to highlight, on the right it will show if it belongs to Apple Computer.
    Delete the key and then run windows installer clean up utility, then try installing QT.
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

  • Quicktime error code 1402 and 1603

    I was forced to update my itunes and now they wont install. First I try to install quick and it gets like 99% done then i get error code three. So i was told to go to www.apple.com\quicktime\download\standalone.html and that would fix my problems. So I went to install that and I get error codes 1402 and 1603. Please help me!
    dell   Windows XP  

    hiya!
    if we fix the 1402, the 1603 will go away of its own accord. here's the best place to start with a 1402:
    Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows
    love, b

  • I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually. No luck

    I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually several times. No luck. Consequently I have no player.
    Any ideas for a fix?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Errors -1406 and 1402 and 1603

    Hi i keep getting these errors 1406, 1402, and 1603 when i try to install it here is a pic below.
    http://prime-evil.com/asp_upload/Untitled-3.jpg

    http://docs.info.apple.com/article.html?artnum=93865
    This helped me out now it works great i should of looked more sorry for post.

  • Errors -3 and 1402 and 1603

    well, let me say that this is my first posting and itunes drove me to do it!
    i've had itunes/windows for about four months and probably used/opened it about 10 times. then, last week, i opened it and was told that i needed to upgrade to the latest version of quicktime. but, as has been painfully and frequently recounted on this forum, quicktime goes through the motions of upgrading only to flash (me) errors -3, 1402, and 1603. let me say that
    i've read a number of the threads relative to these error messages and nothing i tried -- neither apple's nor bnoir's suggestions -- worked. i cleaned out temp files, uninstalled itunes and quicktime, downloaded the stand-alone quicktime version, disabled anti-virus and firewall programs, used windows installer, made registry changes, shut down all programs, and sent up the apple version of the bat signal.
    i was willing to just call my lost music (fortunately, only about 30 songs) a casualty of a code war but my xeric "earthdesk" wallpaper said it needed quicktime 6.something or above to function (Note: it was odd that even after i had deleted quicktime and itunes [using the uninstall feature], earthdesk still worked -- but then, after one more download and attempt at installing quicktime, earthdesk said it needed quicktime in order to work). since i had just purchasede earthdesk, i as motivated to get some version of quicktime back on my computer. so, i found a site where i could downoad my previous 6.something quicktime version. earthdesk works again, but i've not bothered to try itunes.
    my final point is this: it's hard to tell how many of the millions of itunes users are having difficulty upgrading quicktime. if this forum is at all representative, this seems to be a common/pervasive problem. software is inherently tempermental and maybe this is something that apple needs to look at. i'm not blaming apple b/c no product is perfect. all i'm saying is that maybe this is a big enough problem to merit apple's attention.

    http://docs.info.apple.com/article.html?artnum=93865
    This helped me out now it works great i should of looked more sorry for post.

  • Windows 2008 R2 Server not showing update history and not detecting new updates

    Hi Sirs,
    We have a Windows 2008 R2 server which is showing an empty windows update history, and is not detecting new updates from the WSUS server. It says that the windows is up to date, no error when trying to detect new updates, but I doubt it because when I checked
    the installed updates menu, it shows that that the most recent update date installed was last 2013, it just stop detecting and installing updates. I've already tried the ff workarounds but to no avail:
    1. restart wuauserv and bits service
    2. rename/delete the software distribution folder
    3. reinstalled the update agent/restarted the server
    4. deleted the susclientid on the registry
    Thanks in advanced for your help.
    here's the windowsupdate.log:
    2014-07-22    00:57:06:728     928    a34    AU    #############
    2014-07-22    00:57:06:728     928    a34    AU    Successfully wrote event for AU health state:0
    2014-07-22    00:57:06:728     928    a34    AU    Featured notifications is disabled.
    2014-07-22    00:57:06:728     928    a34    AU    AU setting next detection timeout to 2014-07-21 20:50:56
    2014-07-22    00:57:06:728     928    a34    AU    Successfully wrote event for AU health state:0
    2014-07-22    00:57:06:728     928    a34    AU    Successfully wrote event for AU health state:0
    2014-07-22    00:57:11:727     928    abc    Report    REPORT EVENT: {AF0753F1-F6F9-4583-87B0-A0B0AEA0C6A7}    2014-07-22 00:57:06:728+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    00:57:11:727     928    abc    Report    REPORT EVENT: {188957AA-577F-4DC5-9CDB-2D8CFEE96670}    2014-07-22 00:57:06:728+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    00:57:11:727     928    abc    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    01:11:10:931     928    abc    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    01:11:10:947     928    abc    Report    Reporter successfully uploaded 2 events.
    2014-07-22    04:50:56:736     928    1130    AU    #############
    2014-07-22    04:50:56:736     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    04:50:56:736     928    1130    AU    #########
    2014-07-22    04:50:56:736     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
    2014-07-22    04:50:56:736     928    d08    Agent    *************
    2014-07-22    04:50:56:736     928    d08    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    04:50:56:736     928    d08    Agent    *********
    2014-07-22    04:50:56:736     928    d08    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    04:50:56:736     928    d08    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    04:50:56:736     928    d08    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    04:50:56:736     928    d08    Agent      * Search Scope = {Machine}
    2014-07-22    04:50:57:017     928    d08    Setup    Checking for agent SelfUpdate
    2014-07-22    04:50:57:017     928    d08    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    04:50:57:017     928    d08    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    04:50:57:017     928    d08    Misc     Microsoft signed: Yes
    2014-07-22    04:50:59:611     928    d08    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    04:50:59:611     928    d08    Misc     Microsoft signed: Yes
    2014-07-22    04:50:59:611     928    d08    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    04:50:59:611     928    d08    Misc     Microsoft signed: Yes
    2014-07-22    04:50:59:626     928    d08    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    04:50:59:626     928    d08    Misc     Microsoft signed: Yes
    2014-07-22    04:50:59:626     928    d08    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    04:50:59:626     928    d08    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    04:50:59:626     928    d08    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    04:51:01:095     928    d08    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    04:51:01:095     928    d08    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    04:51:01:110     928    d08    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    04:51:01:110     928    d08    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    04:51:01:142     928    d08    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    04:51:01:142     928    d08    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    04:51:01:860     928    d08    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    04:51:01:860     928    d08    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    04:51:01:891     928    d08    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    04:51:01:891     928    d08    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    04:51:01:891     928    d08    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    04:51:04:485     928    d08    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    04:51:04:485     928    d08    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    04:51:04:875     928    d08    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    04:51:04:875     928    d08    Agent    *********
    2014-07-22    04:51:04:875     928    d08    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    04:51:04:875     928    d08    Agent    *************
    2014-07-22    04:51:04:875     928    1278    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
    2014-07-22    04:51:04:875     928    1278    AU      # 0 updates detected
    2014-07-22    04:51:04:875     928    1278    AU    #########
    2014-07-22    04:51:04:875     928    1278    AU    ##  END  ##  AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
    2014-07-22    04:51:04:875     928    1278    AU    #############
    2014-07-22    04:51:04:875     928    1278    AU    Successfully wrote event for AU health state:0
    2014-07-22    04:51:04:875     928    1278    AU    Featured notifications is disabled.
    2014-07-22    04:51:04:875     928    1278    AU    AU setting next detection timeout to 2014-07-22 00:38:28
    2014-07-22    04:51:04:875     928    1278    AU    Successfully wrote event for AU health state:0
    2014-07-22    04:51:04:875     928    1278    AU    Successfully wrote event for AU health state:0
    2014-07-22    04:51:09:874     928    d08    Report    REPORT EVENT: {FE398C01-75A1-4AD8-8C43-0894FCFCE13F}    2014-07-22 04:51:04:875+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    04:51:09:874     928    d08    Report    REPORT EVENT: {CDA386AD-6392-4C34-859E-35307BCB5EA0}    2014-07-22 04:51:04:875+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    04:51:09:874     928    d08    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    05:05:09:109     928    d08    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    05:05:09:109     928    d08    Report    Reporter successfully uploaded 2 events.
    2014-07-22    08:38:28:883     928    1130    AU    #############
    2014-07-22    08:38:28:883     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    08:38:28:883     928    1130    AU    #########
    2014-07-22    08:38:28:883     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
    2014-07-22    08:38:28:883     928    53c    Agent    *************
    2014-07-22    08:38:28:883     928    53c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    08:38:28:883     928    53c    Agent    *********
    2014-07-22    08:38:28:883     928    53c    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    08:38:28:883     928    53c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    08:38:28:883     928    53c    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    08:38:28:883     928    53c    Agent      * Search Scope = {Machine}
    2014-07-22    08:38:29:195     928    53c    Setup    Checking for agent SelfUpdate
    2014-07-22    08:38:29:195     928    53c    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    08:38:29:195     928    53c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    08:38:29:195     928    53c    Misc     Microsoft signed: Yes
    2014-07-22    08:38:31:804     928    53c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    08:38:31:804     928    53c    Misc     Microsoft signed: Yes
    2014-07-22    08:38:31:804     928    53c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    08:38:31:820     928    53c    Misc     Microsoft signed: Yes
    2014-07-22    08:38:31:820     928    53c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    08:38:31:820     928    53c    Misc     Microsoft signed: Yes
    2014-07-22    08:38:31:835     928    53c    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    08:38:31:835     928    53c    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    08:38:31:835     928    53c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    08:38:33:241     928    53c    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    08:38:33:241     928    53c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    08:38:33:272     928    53c    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    08:38:33:272     928    53c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    08:38:33:288     928    53c    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    08:38:33:288     928    53c    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    08:38:33:991     928    53c    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    08:38:33:991     928    53c    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    08:38:34:038     928    53c    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    08:38:34:038     928    53c    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    08:38:34:038     928    53c    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    08:38:36:616     928    53c    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    08:38:36:616     928    53c    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    08:38:37:022     928    53c    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    08:38:37:022     928    53c    Agent    *********
    2014-07-22    08:38:37:022     928    53c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    08:38:37:022     928    53c    Agent    *************
    2014-07-22    08:38:37:022     928    aa8    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
    2014-07-22    08:38:37:022     928    aa8    AU      # 0 updates detected
    2014-07-22    08:38:37:022     928    aa8    AU    #########
    2014-07-22    08:38:37:022     928    aa8    AU    ##  END  ##  AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
    2014-07-22    08:38:37:022     928    aa8    AU    #############
    2014-07-22    08:38:37:022     928    aa8    AU    Successfully wrote event for AU health state:0
    2014-07-22    08:38:37:022     928    aa8    AU    Featured notifications is disabled.
    2014-07-22    08:38:37:022     928    aa8    AU    AU setting next detection timeout to 2014-07-22 04:15:53
    2014-07-22    08:38:37:022     928    aa8    AU    Successfully wrote event for AU health state:0
    2014-07-22    08:38:37:022     928    aa8    AU    Successfully wrote event for AU health state:0
    2014-07-22    08:38:42:021     928    53c    Report    REPORT EVENT: {45B5AD35-C612-4C43-8FE0-DFC63B114FC9}    2014-07-22 08:38:37:022+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    08:38:42:021     928    53c    Report    REPORT EVENT: {BA606714-0153-41BA-ADC8-78520F678D97}    2014-07-22 08:38:37:022+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    08:38:42:021     928    53c    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    08:52:41:224     928    53c    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    08:52:41:240     928    53c    Report    Reporter successfully uploaded 2 events.
    2014-07-22    12:15:53:027     928    1130    AU    #############
    2014-07-22    12:15:53:027     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    12:15:53:027     928    1130    AU    #########
    2014-07-22    12:15:53:027     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:15:53:043     928    a58    Agent    *************
    2014-07-22    12:15:53:043     928    a58    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    12:15:53:043     928    a58    Agent    *********
    2014-07-22    12:15:53:043     928    a58    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    12:15:53:043     928    a58    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    12:15:53:043     928    a58    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    12:15:53:043     928    a58    Agent      * Search Scope = {Machine}
    2014-07-22    12:15:53:308     928    a58    Setup    Checking for agent SelfUpdate
    2014-07-22    12:15:53:308     928    a58    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    12:15:53:308     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    12:15:53:324     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:901     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    12:15:55:901     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:901     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    12:15:55:917     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:917     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    12:15:55:917     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:933     928    a58    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    12:15:55:933     928    a58    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    12:15:55:933     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:167     928    a58    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:167     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:167     928    a58    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:167     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:198     928    a58    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:198     928    a58    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    12:15:57:917     928    a58    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    12:15:57:917     928    a58    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    12:15:57:963     928    a58    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    12:15:57:963     928    a58    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    12:15:57:963     928    a58    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    12:16:00:572     928    a58    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    12:16:00:572     928    a58    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    12:16:00:932     928    a58    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    12:16:00:932     928    a58    Agent    *********
    2014-07-22    12:16:00:932     928    a58    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    12:16:00:932     928    a58    Agent    *************
    2014-07-22    12:16:00:932     928    1120    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:16:00:932     928    1120    AU      # 0 updates detected
    2014-07-22    12:16:00:932     928    1120    AU    #########
    2014-07-22    12:16:00:932     928    1120    AU    ##  END  ##  AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:16:00:932     928    1120    AU    #############
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:00:932     928    1120    AU    Featured notifications is disabled.
    2014-07-22    12:16:00:932     928    1120    AU    AU setting next detection timeout to 2014-07-22 08:15:22
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:05:931     928    a58    Report    REPORT EVENT: {25E75367-1205-4F59-A812-02DA28BB3234}    2014-07-22 12:16:00:932+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    12:16:05:931     928    a58    Report    REPORT EVENT: {FE1434F8-C6AF-4F87-B3DF-6E4D6C4B05FB}    2014-07-22 12:16:00:932+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    12:16:05:931     928    a58    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    12:30:05:116     928    a58    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    12:30:05:131     928    a58    Report    Reporter successfully uploaded 2 events.
    2014-07-22    14:05:29:584     928    10a0    AU    Triggering AU detection through DetectNow API
    2014-07-22    14:05:29:584     928    10a0    AU    Triggering Online detection (interactive)
    2014-07-22    14:05:29:584     928    1130    AU    #############
    2014-07-22    14:05:29:584     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    14:05:29:584     928    1130    AU    #########
    2014-07-22    14:05:29:584     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:29:584     928    8e0    Agent    *************
    2014-07-22    14:05:29:584     928    8e0    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    14:05:29:584     928    8e0    Agent    *********
    2014-07-22    14:05:29:584     928    8e0    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    14:05:29:584     928    8e0    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    14:05:29:584     928    8e0    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    14:05:29:584     928    8e0    Agent      * Search Scope = {Machine}
    2014-07-22    14:05:29:584     928    8e0    Setup    Checking for agent SelfUpdate
    2014-07-22    14:05:29:584     928    8e0    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    14:05:29:584     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    14:05:29:600     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:616     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    14:05:29:631     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:631     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    14:05:29:631     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:647     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    14:05:29:662     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:662     928    8e0    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    14:05:29:662     928    8e0    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    14:05:29:662     928    8e0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    14:05:29:662     928    8e0    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    14:05:29:662     928    8e0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    14:05:29:694     928    8e0    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    14:05:29:694     928    8e0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    14:05:29:709     928    8e0    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    14:05:29:725     928    8e0    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    14:05:30:037     928    8e0    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    14:05:30:037     928    8e0    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    14:05:30:053     928    8e0    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    14:05:30:053     928    8e0    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    14:05:30:053     928    8e0    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    14:05:35:630     928    8e0    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    14:05:35:630     928    8e0    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    14:05:36:411     928    8e0    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    14:05:36:411     928    8e0    Agent    *********
    2014-07-22    14:05:36:411     928    8e0    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    14:05:36:411     928    8e0    Agent    *************
    2014-07-22    14:05:36:411     928    1360    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:36:411     928    1360    AU      # 0 updates detected
    2014-07-22    14:05:36:411     928    1360    AU    #########
    2014-07-22    14:05:36:411     928    1360    AU    ##  END  ##  AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:36:411     928    1360    AU    #############
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:36:411     928    1360    AU    Featured notifications is disabled.
    2014-07-22    14:05:36:411     928    1360    AU    AU setting next detection timeout to 2014-07-22 10:01:01
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:41:410     928    8e0    Report    REPORT EVENT: {6A2B180E-A95F-42F7-B775-5750DFFD6ECD}    2014-07-22 14:05:36:411+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    14:05:41:410     928    8e0    Report    REPORT EVENT: {83041427-693D-4A42-AED0-E8E7BFB8E7E3}    2014-07-22 14:05:36:411+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    14:05:41:410     928    8e0    Report    CWERReporter finishing event handling. (00000000)

    No Service Pack 1 installed. Does this mean that no updates will be detected if SP1 is not installed? thanks
    That's exactly what that means!
    Updates have not been available for Windows Server 2008 R2 *RTM* systems since April, 2013.
    http://support.microsoft.com/lifecycle/?p1=14134
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

  • HT1218 When trying to update Airport Express firmware I get an error message and it won't update.

    When trying to update my Airport Express firmware I get an message that an error occured and it can't update.

    most likey.Here is the new article apple has on it http://support.apple.com/kb/TS5376

  • On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.

    On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?

    Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
    tt2

  • I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

    I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

    Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694
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