Errors and fields disapering in a fillable PDF file

I don't know much about Acrobat so forgive me if the problem below is just a lack of proper training and not a real problem but this is my issue:
I have fillable PDF forms with digital signature fields on SharePoint 2010. People are filling it out and adding signatures (using Reader or Pro). For the most part everything works fine. Sometimes however some PDF files are having the following issues:
There is an error message on open: This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document.
Some fields that were previously populated disappear (not just the value, the entire field).
When I try to print it I get the message: The Document could not be printed. And when I click ok: There were no pages selected to print
When I go to the signature panel and open the last signed version everything seems to be working OK (fields are there, I can print, no error message).
Any idea what is going on and how to fix it? Thanks!

That will be difficult as it contains some sensitive data. Since the last signed version is correct is it possible to revert to that version? I am still trying to find a pattern here but it already happened 3 times. Any idea what can be causing it?

Similar Messages

"Find and Replace" for field names in a fillable PDF

Is it possible to do a "Find and Replace" for the field names in a fillable PDF? For example, I have multiple fields that contain the word "Proposed Insured" as part of the field name and would like to find and replace all of them with "Owner". Is there an easy way to do this?

Not really. Even a script can't just rename a field. It needs to create a
new field on top of the old one, but then you lose all the associated
settings, like validation, calculation, format, keystroke, etc.

Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'

Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'?
Irenedix

Hi Irenedix,
If you are using Acrobat you can try the suggestions mentioned above.
Are you using the Create PDF service from within Reader to create pdf?
If yes then please check if you are able to login to: https://cloud.acrobat.com/convertpdf with your Adobe ID and able to convert the document to pdf.
If yes then within Reader you can try the following:
Choose Edit > Preferences (Win)
Click 'Online Services' or 'Adobe Online Services' on the left-hand side
Sign out of your Adobe ID and sign back in.
Regards,
Rave

I loaded adobe reader and I can not open a pdf file. It keeps telling me I need adobe acrobat.

I loaded adobe reader and I can not open a pdf file. It keeps telling me I need adobe acrobat.

What is your operating system?
You don't need Acrobat to view PDF files; can you post a screenshot of that message?
Also, is this a local or online PDF? If online, in what browser?

Installed Mac OS X v.10.6.7, and now we cannot create a PDF file

Installed Mac OS X v.10.6.7, and now we cannot create a PDF file using Adobe Acrobat Professional. This has been done on two computers, one an iMac and the other a MacBook Pro. Assistance greatly appreciated.

Yes, Adobe Acrobat X Pro is the same thing as Acrobat X Pro.
Print to PDF is probably the most reliable way to create a PDF file.
File > Create > PDF from File
is shaky. It works with some file types but not with others.
Another issue is creating a multi-page PDF from a scanner. If you neglect to check the box "Prompt for scanning more pages" and, instead, simply try to add a second page, the application crashes.

I have nine, 1-page PDF files that are accessible and need to combine into 1 PDF file. I have tried appending, adding and the combine PDFs process. The file created is not keeping my changes. The created file is partially accessible but I have to re-fix

I have nine, 1-page PDF files that are accessible and need to combine into 1 PDF file. I have tried appending, adding and the combine PDFs process. The file created is not keeping my changes. The created file is partially accessible but I have to re-fix issues I had fixed in the single files. I need suggestions on what else can be done if any. Using Acrobat pro XI.

Out of habit, I tend to combine PDF files in the Page Thumbnails pane by right-click then "Insert Pages" -> "From File". For me, this preserves the tags from both documents, although the tags may have to be moved into the right location (if I recall correctly the tags for the inserted pages get put at the end of the tag structure, regardless of where the pages are inserted), If I first put the tags for the document to be inserted inside a container tag like Section, it makes the process easier. Moving that set of tags to the right place is the only re-fixing that I recall having to do. What behavior are you experiencing?
a 'C' student

We have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions

we have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions?

Back up all data.
In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

IOS: navigateToUrl and openWithDefaultApplication to open a local pdf file

I tried using navigateToUrl and openWithDefaultApplication methods to open a pdf file on iOS platform.
Nothing...
I tried also copying the pdf file to the app storage directory...nothing...
All goes well on the Mac air app.
Any suggestion?
Thanks
Angelo

Maybe try using a native extension solution like:
https://github.com/katopz/ane-device-file-util

Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

I installed Adobe over a month ago when prompted that my trial was expired. We pay 19.99 a month, and when signed in it states our next payment is due Feb 5, 2015. Yesterday I got a prompt that my trial was expired and I couldn't open any pdf files anym

I installed Adobe over a month ago when prompted that my trial was expired. We pay 19.99 a month, and when signed in it states our next payment is due Feb 5, 2015. Yesterday I got a prompt that my trial was expired and I couldn't open any pdf files anymore. I uninstalled and reinstalled and it worked all morning until just now, now it is prompting me that the trial is expired AGAIN. What do I do to fix this permanently??

You installed Adobe what? Assuming that perhaps you have a subscription for Acrobat XI Pro, I will move your post to the appropriate forum. You could also try to Contact Customer Care.
[topic moved to Acrobat.com Services forum]

I need help! I downloaded the adobe reader XI from the internet and I still cannot open my pdf file

I need your help I downloaded adobe reader Xl and I still cannot open my pdf files. Please help as soon as possible I need it for work

When I try to open the file it just states that adobe is not responding. the file open up to the top of the page of the document but I cannot scroll down to read the document. Please I hope you can help me I followed the instructions.
[private data removed]

"There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (103:103)" error appear when I try to download pdf file when using Adobe Reader X. Any solution?

Any pdf file I tried to download the error message appear since I installed Adobe Reader X.

I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

Converting a Word document with form fields to become a form fillable PDF file with email

We are trying to convert a number of word(97,and 2000) documents but it never works correctly. The converted PDF file is missing fields and the fields it does convert is one character long. The idea was to have LiveCycle just convert it without anyone having the need to re-design it. They would only need to add a submit button and an email address to the PDF form. Is there something we are missing?

For the problem of submitting by email and still submitting a PDF file:
The stock "Submit by Email" button submits via XML. I think you can do one of two things to get it to work:
1) Use a regular "Button" instead of an "Email Submit Button". Set it's type to "Submit" in the Field tab; then on the Submit tab, use something like "mailto:name@company" for your email address in the Submit To URL box, and set the Submit As type to PDF.
2) Change the XML for your Email Submit button (in the XML Source view): You'll find something like,
<event name="event__click" activity="click">
<submit format="xml" textEncoding="UTF-8" target="mailto:name@company"/>
</event>
Change it to:
<event activity="click" name="event__click">
<submit format="pdf" textEncoding="UTF-16" xdpContent="pdf datasets xfdf" target="mailto:name@company"/>
</event>
I don't know if you need to change just the "Submit format" in the XML, or also add the xdpContent tag.
Hope that works,
Mike

I'm getting an error message when trying to download a PDF file. Its says that 'FoxitReaderOCX.ocx failed to load'? What do I need to do. I've reloaded both Adobe Reader and FoxitReader

Corel says that it is not their problem.

Try disabling the Adobe PDF Plug-In For Firefox and Netscape "9.4.1" and make sure FoxIt is set to handle PDF files. <br />
http://support.mozilla.com/en-US/kb/Managing+file+types

I downloaded reader 11 and now i cant open any pdf files, i recieve internal error

after downloading reader 11 , I can not open any pdf files on my computer... i recieve internal error

Well, what computer?
Mylenium

Errors and fields disapering in a fillable PDF file

Similar Messages

Maybe you are looking for