Errors and slow performance copying lots of files between large hard drives

After upgrading to Snow Leopard, I have VERY slow file transfer speed with external eSATA drives. While trying to upgrade from a 1.5TB drive to a new 2TB drive, the copy took almost 24 hours and then failed on a large Fusion virtual OS file.
So I removed my eSATA card from my Mac Pro and connected the drives via FireWire 800. Same issue. I have the 10.6.1 update and reset the PRAM with no improvement.
Tried doing the copy with SuperDuper, and I have the same speed issue, but checking their log I see some of the files that Finder tried to copy, SuperDuper found another way to copy. Others it fails on. Here's a log of one of the files it could copy (but Finder couldn't):
| 06:19:31 PM | Info | WARNING: Caught I/O exception(12): Cannot allocate memory
| 06:19:31 PM | Info | WARNING: Source: /Volumes/DPR/Data/Private/Drive Images/Fusion/Windows Vista 64/MS Win Vista Ult 64 SP2.vmwarevm/Windows Vista x64 Edition-s002.vmdk, lstat(): 0
| 06:19:31 PM | Info | WARNING: Target: /Volumes/DPR2/Data/Private/Drive Images/Fusion/Windows Vista 64/MS Win Vista Ult 64 SP2.vmwarevm/Windows Vista x64 Edition-s002.vmdk, lstat(): 0
| 06:19:31 PM | Info | Attempting to copy file using copyfile().
| 06:21:42 PM | Info | Successfully copied file.
On another try, with no other programs running, after 19 hours, a 1.5TB copy fails with this error:
| 12:23:56 PM | Info | Error copying /Volumes/DPR/Data/Private/Media/Photo/Family/Originals/2007.03.04 Mpumalanga, South Africa/Canon EOS Digital Rebel XTi [add 07.53.32 hours]/IMG_1189.JPG to /Volumes/DPR2/Data/Private/Media/Photo/Family/Originals/2007.03.04 Mpumalanga, South Africa/Canon EOS Digital Rebel XTi [add 07.53.32 hours]/IMG_1189.JPG of type 8
| 12:23:56 PM | Error | SDCopy: Error copying /Volumes/DPR/Data/Private/Media/Photo/Family/Originals/2007.03.04 Mpumalanga, South Africa/Canon EOS Digital Rebel XTi [add 07.53.32 hours]/IMG_1189.JPG to /Volumes/DPR2/Data/Private/Media/Photo/Family/Originals/2007.03.04 Mpumalanga, South Africa/Canon EOS Digital Rebel XTi [add 07.53.32 hours]/IMG_1189.JPG of type 8\n: No space left on device
There is indeed plenty of space left on the device... over 1.5TB in fact.
Not sure what is going on here. I have 4GB of RAM, and heard Snow Leopard needs twice as much as Leopard. Am I running out of RAM due to the large amount of files? Or is it some incompatibility with large drives and Snow Leopard? I did not have these problems with Leopard, and I was using these same drives.

I, too, am experiencing extremely long copy times (17 hours on 5GB) when copying numerous (200+) files from an external HD via FW 400. The same happens when I try to copy files using FW 800.
Is there anything I can do to reduce the copying times?

Similar Messages

HELP! - ERROR 1309 - Can't copy a 10gig file to external hard drive.

I have a G5 that I use for video production. Video Files can be large and to back them up I got an external hard drive ( Maxtor 1-touch 200gig) When I try to copy a file on to it that is 10gigs it give me a 1309 error. I have found that other people have had trouble copying files over 2gigs over to an external firewire drive. But I haven't found any answers. Can anyone offer any advice on how to solve this?
Thanks

We solved this problem by going to external SATA. There are lots of choices available now, but we are happy with our FirmTek equipment.<http://www.firmtek.com/seritek/> We have been using a SeriTek/1VE4 card and 1EN2 enclosure and are very happy with the performance.
Firewire has its uses, but I believe SATA is the way to go if you work with very large files. The hot swap removeable drives are also great for security. We swap a set of drives from home to safe deposit box every week. Having a fire will alter your attitude about backups.
Webb
G5 1.8/A , iMac600, 9600/G4, 5 older Macs/OS 7-9 Mac OS X (10.4.3) 3GB RAM, Raptor 74 + 300GB int, 2 x 300GB ext SATA

I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?

I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

Shifting media files between external hard drives

Hi
I need to shift all my TV and Movie files from one external hard drive to a new bigger hard drive. I tied just copying them, but iTunes couldnt find any of the files when I went to play them. I have found a few threads dealing with cpoying to an external hard drive but none that actually explain how to shift between external hard drives.
Any help would be greatly appreciated.
Cheers
Pete

Don't import anything and don't move it yourself. This will simply allow iTunes to lose it all.
peteflynn wrote:
Hi
I need to shift all my TV and Movie files from one external hard drive to a new bigger hard drive. I tied just copying them, but iTunes couldnt find any of the files when I went to play them. I have found a few threads dealing with cpoying to an external hard drive but none that actually explain how to shift between external hard drives.
iTunes prefs Advanced. Set the iTunes media folder location to the new drive.
iTunes menu File > Library > Organize library - Consolidate.
This will copy all iTunes media to the new location you set in step 1 and use this location from now on.

Error Code-50 when trying to copy or delete files on external hard drive

Hi,
I am in process of backing up large HD video files from one external hard drive to another using Carbon Copy Cloner software. I get this error message: "This file or folder is sitting on a bad section of hard disk media and is unrecoverable. Delete this item (i.e. in the Finder) and restore it from a known good backup, then try the backup task again."
I have tried to delete that folder in Finder and I get error code-50, it won't delete.
I tried to delete individual files within folder - error code 50.
I tried to "replace" folder with good copy from other external hard drive. Error code-50
I tried to "repair disk" in Disk Utility application and I get error message "cannot unmount disk."
NOTE: the files in this folder are .m2ts format, from an old PC. I converted then into .mov but want to retain originals.
NOTE: I was successfully able to copy the folder from a 3rd external hard drive to the backup disk without a problem (which makes me think it's not the files/folder but has to do with the actual disk.), but cannot fix it on the original (source) disk.
Bad disk?
Bad files?
How do you fix a "bad section of a hard disk"?
Might reformatting the entire disk fix the "bad section"?
Any advice welcomed and appreciated!
Thank you!

Hi
Error -50 paramErr Error in user parameter list
Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
What this means in Your situation is above me.
• free space on internal boot hard disk? How much ?
Video codec
• streamingDV, AIC etc. (not .avi, .mp4, .m4v, .wmv etc as they are containers not codecs)
Pictures
• in what format ? .jpg, .bmp, .tif, else ?
Audio
• from where/what format ? iTunes, .avi, .mp3, .aiff, else ?
The "com.apple.iMovie.plist" file
Many users has not observed that there are TWO libraries.
• Library - at root level
• Library - in user/account folder - THIS IS THE ONE to look into
from Luke Burns
I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
I don't know why that could cause that big of a problem, but it did..
Klaus1
You need more free space on your hard drive.
jonorparkerjon
After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
Where do Your material come from
• Camera
• External hard disk
• USB-memory
And all are connected so that iMovie can find it ?
Yours Bengt W

I moved from an old macbook to a new one. I copied all my files onto a hard drive. On trying to setup my mail, i went into documents, microsoft user identities, office 2011 and it shows the database but wont let me select it. Urgent help pls

I moved from an old macbook to a new one. I have installed Office for Mac 2011. I copied all my files from my old notebook onto a hard drive. On trying to setup my mail, i went into my hard drive and accessed microsoft user identities, office 2011 and it shows the database but wont let me select it. Its almost as if the file is there but not accessable. I desperately need to access my old mail. How do I do this? I am fairly confident that I copied all files off my old notebook. Is there a way for me to search for the Database file? Maybe I copied it to a different location? Urgent help please.

Hello mafrerichs and welcome to Apple Support Communities,
Simplest way is to use Target Disk mode:
How to use and troubleshoot FireWire target disk mode - Apple Support
and hook to another Mac and use CCC or SuperDuper and clone your HD to another drive.
You could also pull the drive out of your MBP and use an external USB case or SATA - USB dongle to hook it to another Mac.
"MacBook Pro (15-inch Late 2011),... have a 15" 2012 Macbook pro with 2gb of ram, i7 processor"
That's a little confusing?

How to move huge HD video files between external hard drives and defrag ext drive?

I have huge high definition video files on a 2TB external hard drive (and its clone). The external hard drive is maxed out. I would like to move many of the video files to a new 3TB external hard drive (G-drive, and a clone) and leave a sub-group of video files (1+ TB) on the original external hard drive (and its clone).
I am copying files from original external drive ("ext drive A") to new external drive ("ext drive B") via Carbon Copy Cloner (selecting iMovie event by event that I want to transfer). Just a note: I do not know how to partition or make bootable drives, I see suggestions with these steps in them.
My questions:
1.) I assume this transfer of files will create extreme fragmentation on drive A. Should I reformat/re-initialize ext drive A after moving the files I want? If so, how best to do this? Do I use "Erase" within Disk Utilities? Do I need to do anything else before transfering files back onto ext drive A from its clone?
2.) Do I also need to defrag if I reformat ext drive A? Do I defrag instead of or in addition to reformating? If so, how to do this? I've read on these forums so many warnings and heard too many stories of this going awry. Which 3rd party software to use?
Thank you in advance for any suggestions, tips, advice. This whole process makes me SO nervous.

Here is a very good writeup on de-fragging in the OS environment that I borrowed
From Klaus1:
Defragmentation in OS X:
http://support.apple.com/kb/HT1375 which states:
You probably won't need to optimize at all if you use Mac OS X. Here's why:
Hard disk capacity is generally much greater now than a few years ago. With more free space available, the file system doesn't need to fill up every "nook and cranny." Mac OS Extended formatting (HFS Plus) avoids reusing space from deleted files as much as possible, to avoid prematurely filling small areas of recently-freed space.
Mac OS X 10.2 and later includes delayed allocation for Mac OS X Extended-formatted volumes. This allows a number of small allocations to be combined into a single large allocation in one area of the disk.
Fragmentation was often caused by continually appending data to existing files, especially with resource forks. With faster hard drives and better caching, as well as the new application packaging format, many applications simply rewrite the entire file each time. Mac OS X 10.3 onwards can also automatically defragment such slow-growing files. This process is sometimes known as "Hot-File-Adaptive-Clustering."
Aggressive read-ahead and write-behind caching means that minor fragmentation has less effect on perceived system performance.
Whilst 'defragging' OS X is rarely necessary, Rod Hagen has produced this excellent analysis of the situation which is worth reading:
Most users, as long as they leave plenty of free space available , and don't work regularly in situations where very large files are written and rewritten, are unlikely to notice the effects of fragmentation on either their files or on the drives free space much.
As the drive fills the situations becomes progressively more significant, however.
Some people will tell you that "OSX defrags your files anyway". This is only partly true. It defrags files that are less than 20 MB in size. It doesn't defrag larger files and it doesn't defrag the free space on the drive. In fact the method it uses to defrag the smaller files actually increases the extent of free space fragmentation. Eventually, in fact, once the largest free space fragments are down to less than 20 MB (not uncommon on a drive that has , say only 10% free space left) it begins to give up trying to defrag altogether. Despite this, the system copes very well without defragging as long as you have plenty of room.
Again, this doesn't matter much when the drive is half empty or better, but it does when it gets fullish, and it does especially when it gets fullish if you are regularly dealing with large files , like video or serious audio stuff.
If you look through this discussion board you will see quite a few complaints from people who find that their drive gets "slow". Often you will see that say that "still have 10 or 20 gigs free" or the like. On modern large drives by this stage they are usually in fact down to the point where the internal defragmentation routines can no longer operate , where their drives are working like navvies to keep up with finding space for any larger files, together with room for "scratch files", virtual memory, directories etc etc etc. Such users are operating in a zone where they put a lot more stress on their drives as a result, often start complaining of increased "heat", etc etc. Most obviously, though, the computer slows down to a speed not much better than that of molasses. Eventually the directories and other related files may collapse altogether and they find themselves with a next to unrecoverable disk problems.
By this time, of course, defragging itself has already become just about impossible. The amount of work required to shift the data into contiguous blocks is immense, puts additional stress on the drive, takes forever, etc etc. The extent of fragmentation of free space at this stage can be simply staggering, and any large files you subsequently write are likely to be divided into many , many tens of thousands of fragments scattered across the drive. Not only this, but things like the "extents files", which record where all the bits are located, will begin to grow astronomically as a result, putting even more pressure on your already stressed drive, and increasing the risk of major failures.
Ultimately this adds up to a situation where you can identify maybe three "phases" of mac life when it comes to the need for defragmentation.
In the "first phase" (with your drive less than half full), it doesn't matter much at all - probably not enough to even make it worth doing.
In the "second phase" (between , say 50% free space and 20% free space remaining) it becomes progressively more useful, but , depending on the use you put your computer to you won't see much difference at the higher levels of free space unless you are serious video buff who needs to keep their drives operating as efficiently and fast as possible - chances are they will be using fast external drives over FW800 or eSata to compliment their internal HD anyway.
At the lower end though (when boot drives get down around the 20% mark on , say, a 250 or 500 Gig drive) I certainly begin to see an impact on performance and stability when working with large image files, mapping software, and the like, especially those which rely on the use of their own "scratch" files, and especially in situations where I am using multiple applications simultaneously, if I haven't defragmented the drive for a while. For me, defragmenting (I use iDefrag too - it is the only third party app I trust for this after seeing people with problems using TechToolPro and Drive Genius for such things) gives a substantial performance boost in this sort of situation and improves operational stability. I usually try to get in first these days and defrag more regularly (about once a month) when the drive is down to 30% free space or lower.
Between 20% and 10% free space is a bit of a "doubtful region". Most people will still be able to defrag successfully in this sort of area, though the time taken and the risks associated increase as the free space declines. My own advice to people in this sort of area is that they start choosing their new , bigger HD, because they obviously are going to need one very soon, and try to "clear the decks" so that they maintain that 20% free buffer until they do. Defragging regularly (perhaps even once a fortnight) will actually benefit them substantially during this "phase", but maybe doing so will lull them into a false sense of security and keep them from seriously recognising that they need to be moving to a bigger HD!
Once they are down to that last ten per cent of free space, though, they are treading on glass. Free space fragmentation at least will already be a serious issue on their computers but if they try to defrag with a utility without first making substantially more space available then they may find it runs into problems or is so slow that they give up half way through and do the damage themselves, especially if they are using one of the less "forgiving" utilities!
In this case I think the best way to proceed is to clone the internal drive to a larger external with SuperDuper, replace the internal drive with a larger one and then clone back to it. No-one down to the last ten percent of their drive really has enough room to move. Defragging it will certainly speed it up, and may even save them from major problems briefly, but we all know that before too long they are going to be in the same situation again. Better to deal with the matter properly and replace the drive with something more akin to their real needs once this point is reached. Heck, big HDs are as cheap as chips these days! It is mad to struggle on with sluggish performance, instability, and the possible risk of losing the lot, in such a situation.

Recieved error messages while performing recovery to factory state from the hard drive

HP Touchsmart tx2-1165ea, product no:NM515EA,microsoft vista SP1 operating system.
I keep recieving error messages during recovery to factory state from hard drive and perfoming a recovery from my recovery disc hangs on disc2. Therefore I am unable to update vista sp1 to vista sp2 the reson is: error SMI primitive installer failed (ox8007371c).
Reason for recovery ? performed a clean upgrade to windows 7(as rcommended) but I dont like that operating system
Request: kindly rectify my factory shipped recovery partion errors.

Thank you for the clarification.
Typically, service packs have some requirements before they are listed in Windows update. It's really the build ID that determines what updates are listed through Windows Updates. Various Windows Updates will change the build ID and once that prerequisite is reached, service should be listed. I know that service pack 2 does not show in Windows Update until several updates and restarts later on my Vista SP1 system at home.
Have you tried running Windows Update multiple times making sure to install the important updates or did you go straight to trying to manually install the service pack?
1. recovery disc is on the hard drive shipped in the computer from the factory.
I may be reading too much into this, but does this mean the recovery was performed by pressing F11 during boot or by using disks created using the hard drive's recovery partition prior to upgrading to it to Windows 7?
Also, how many times did you attempt the recovery from scratch? Many users have stated simply doing the recovery again took care of the issue and this seemed to be independent of manufacturer.
You can try the registry edit listed here, but registry edits are a little risky and do so at your own risk. However, try the first solution in the registry edit post.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Transferring Time Machine File to larger hard drive

I have a time machine backup on a 250 G hard drive and would like to transfer that file to a 1 T hard drive. When I connect both hard drives to the MacBook Pro and try to transfer the very large file from one drive to the other it stops part way and hangs up. I think it tries to put the whole file on the MacBook Pro and there isn't enough space. Is there a special copy program that can handle a file this large?

see if this user tip helps: http://web.me.com/pondini/Time_Machine/18.html.
JGG

QuickTime error -43 when trying to play a file on the hard drive

I m getting this error while trying to view any quicktime movie saved on my hard disk
the problem doesnt exist if i run the same movie from a cd
please what i should do

I m getting this error while trying to view any
quicktime movie saved on my hard disk
the problem doesnt exist if i run the same movie from
a cd
please what i should do
I've gotten the error when trying to save a QT movie as source or as movie. To get the movie to be saved on disk, I reduce the number of characters in the filename (as if we're stuck using the old MS-DOS with "extended" filenames), and then try again. Shortening the filename usually works.
And if you look at the folder you tried to save the earlier files to, you'll see the filename you originally chose, with a file size of zero KB. Just delete those empty files. (I also superstitiously remove all spaces and punctuation marks in the filename, à la DOS, but have no idea if doing so makes any difference at all.)
The latest version of QuickTime Pro (7.1.5) still generates this error message when I try to save in QT (e.g., the teasers for "This American Life" on Showtime). My guess is that shortening the filename (one letter at a time, if you're scientifically bent) will get you to a filename that QT will be able to handle.
iMac24 Mac OS X (10.4.8) 2GB RAM, 500GB HD, Airport Extreme(n) card, Bose Companion 5 audio, 1.5TB extern

My operating system has just vanished !! The laptop turns on but dose not go past the apple logo and I really need my files from my hard drive ASAP ??

My laptop had lost it's operating system,it turns on and the logo comes up with the spinning wheel And that's as far as it goes, I can not get into safety mode. I can not open my bios and I desperately need by collage files from the hard drive. Please help!!

Try booting in Safe Mode.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

HELP ! DELETED FILES On External Hard Drive

Hello,
I'm going crazy - I replaced/deleted files during a back-up.
I have a G5 2.5 (Tiger OS10.4.9) with 2- Glyph GTO50-250 firewire external Hard drives. *I only use the computer for audio recording* using Pro Tools LE 7.4. One hard drive is the recording drive(Drive 1) and the other is the back-up drive(Drive 2).
I accidently reversed my back-up process and replaced(not copied) folders on my main recording hard drive(Drive 1) with older back-up folders from my back-up hard drive(drive 2) during the back-up process. I lost current session folders and now only have older back-up sessions versions.Since I did this, I have left everything on, the computer,hard drives, everything.
Is there any way to recover the files that I replaced on the external recording hard drive(Drive 1)?
Any help would be greatly appreciated!
Thank you

*I select replace.
Ouch.
As for the rewriting of the file, it is possible that the actual physical sector is different, though directory scavenging won't find the old files due to the name of the replacement being the same.
Data Rescue II can be run in a free demo that will allow you to see what is recoverable.
The files may be there,, but then again, maybe not.
If it were me, I'd try the demo and look through all the files that it pulls.
You might get lucky.
You'll need a large (about double capacity) hard drive to use as a location for the recovered files and scratch.
If the data is irreplaceable, a data recovery service may be able to recover it, but will require sophisticated, expensive recovery techniques.
Good luck!

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

I moved itunes file to external hard drive and want to move the file on my pc to recycle bin. When I move i get an error message that it cannot delete ituneshelper.dll access is denied. Can I move that file to the recycle bin?

I am trying to free up space on my pc and moving itunes files to external hard drive. I have followed instructions and believe I have file copied to new drive, but I am having trouble moving file to recycle bin as the instructions say. I am getting the following error message: cannot delete ituneshelper.dll:access denied, make sure disk is not full or write protected and file not in use. I know the file is not in use when trying to move. Any help would be most appreciated. I am on Windows XP.

Yes. And you should not have moved that folder. Put it back. To move your iTunes library move the folder from User's Music.
tt2

I recently had some 8mm film transferred to DVD. I am trying to edit the film clips using Premier Elements 4.0. Some of the film clips copy into the project but others don't. I tried copying the VOB filed onto my hard drive and then changing the file ext

I recently had some 8mm film transferred to DVD. I am trying to edit the film clips using Premier Elements 4.0. so I can reburn the films on a single BluRay disc. Some of the film clips copy into the project but others don't. I tried copying the VOB filed onto my hard drive and then changing the file extensions on the VOB files to MPEG but this was no help. Some of the VOB files contain numerous film clips but my software does not appear to be able to recognize them as such. I need to know if replacing my old Premier Elements with the new Version 13 would solve this problem or not. Any advice would be greatly appreciated!
Bob

Bob
What do you have now.....
What computer operating system do you have?
We can go into the finer points of source and your intentions, but for now it would appear that you are using SD 4:3 source media to get to a HD 16:9 result. Lots to discuss in this regard.
What was given to you on the DVD disc? DVD-VIDEO 4:3 or something else?
If DVD-VIDEO on DVD disc, you should expect to find on the disc a folder named VIDEO_TS. That is your target for your video files.
If you were given a DVD-VIDEO on DVD disc, then all you want from it are the video files, specifically
VTS_01_1.VOB, VTS_01_2.VOB, and so on through that series until possibly getting to
VTS_02_1.VOB, and so on. How many files you have beyond the VTS_01_1.VOB file will depend on the size of the DVD-VIDEO.
Does the above scenario apply to you?
The alternative might be someone giving a DVD disc (data disc) which contains just the VTS files mentioned which were copied from
the VIDEO_TS Folder. So, you do not get the whole VIDEO_TS Folder, just the essential video files. Does this scenario apply to you.
I see no need to replace your Premiere Elements 4 with a later version unless you have a huge project and need a later version that will be a 64 bit application running specifically on Windows 7, 8, or 8.1 64 bit computer.
Consider...Premiere Elements 4 and if you have DVD-VIDEO on DVD....
1. Place the DVD disc in the burner tray
2. Open Premiere Elements 4 and set the project preset for NTSC DV Standard (assuming you are working in a NTSC setup)
3. Go to
Get Media
"DVD, Digital Camera, Mobile Phone, Hard Drive Camcorder, Card Reader"
"Adobe Premiere Elements - Media Downloader" and its Advanced dialog.
Set the Source in the latter dialog for the drive which has your DVD disc inserted in its tray
You should see your VTS_01_1.VOB thumbnail in the "Adobe Premiere Elements - Media Downloader" Advanced dialog.
With this VOB selected, click on Get Media to get the file from there into the project.
Should work fine.
Complications may be involved if the people who processed your footage gave you something other what is described above.
Please review and consider, and then we can plan our project strategy accordingly.
Thank you.
ATR

Errors and slow performance copying lots of files between large hard drives

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