Errors in log when compiling .CHM files (RH10)

Question

Hello,
For some of our projects, some writers are seeing the following errors when compiling HTML help.
The errors refer to .htm files that do not belong to the project (and they never have). The .htm files are not listed in the root.fpj file, in the project folder, or in source control (Visual SourceSafe). Other writers can open the project and compile without errors, so it suggests that the writer encountering the error has some phantom files on their machine that the compiler is referencing.
We are seeing this with multiple projects, so I thought it was time to ask if anyone else has seen it or knows what might be causing it. It does not seem to have any effect on the .CHM file...everything looks like it is working. But it makes me uncomfortable to publish files knowing there were errors when compiling them.
Thanks,
Amy

Answer 1

Hi Amy
As you state others have no issues, it would seem to be related to the setup on those writers' machines.
I think I'd approach it like this. Since you are referencing source control, this would mean the real content exists in the source control server. So you should be safe in totally clearing out the Working Folders of the affected PCs. So start there. Delete all files from the working folders of one of the affected PCs. Then open one of the projects that was issuing the warnings (your image listed simple warnings, not errors). This action should cause only the needed files to be copied down from the server.
Then compile and my guess is that the issue will have resolved itself.
And last but not least, I'd also ensure I had a decent backup of the folders in question before I did anything.
Cheers... Rick