Errors on saved form when designed with Acrobat 9 Pro

I have created a file with Acrobat 9 Pro with fields, check boxes, etc.... for customers to fill in, save, and e-mail/print .
I finally managed to get the form to be saved by any Adobe Acrobat Reader 8 (or above). But when they open their saved , filled-in form, the contents have changed! The boxes they have ticked are no longer ticked, but others are instead...

LiveCycle Designer is no longer distributed as part of the Acrobat release. I think it is available as a separate product. At this point, Acrobat provides the AcroForm type tools (kind of hard to get to, just as in some previous versions) and the option for Forms Central. The whole focus has changed. I suspect that others may be in the same situation of trying to get their forms to interact in Acrobat or Forms Central, but at this point I do not think there is any way to back Designer forms into either of the two current formats. Not much help, but a comment in any case.

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Does Forms Central come with Acrobat XI Pro for Educators or must it be purchased separately?

I keep getting conflicting messages.
Does Forms Central come with Acrobat XI Pro for Educators or must it be purchased separately?

FormsCentral is an online subscription service.
It is not a built-in feature of Acrobat XI.
With that said Acrobat XI Pro does have a built-in "link" to FormsCentral and this provides an Acrobat centric user interface.
The actual "real deal" is online (the "web" / "cloud" - whatever).
For that you'd visit:
https://www.acrobat.com/en_us/products/formscentral.html
About the subscription:
"The FormsCentral 30 Day Opt-Out trial gives you the option to try the Basic plan features for USD $0.99.
Simply add to cart and enter a credit card to set up your account.
After you place your order you will have 30 days to use FormsCentral.
At the end of the 30 day trial period your card will automatically be charged the standard monthly subscription rate of $14.99 so that you can continue to create, distribute, and manage your online forms and surveys.
Subscriptions cancelled within the first 30 days will be refunded in full.
To change or cancel your subscriptions, visit the My Subscriptions page on Adobe.com."
Be well...

Fillable Form Fields Created With Acrobat XI Pro on Mac Won't Save on PCs?

Hi all,
Apologies if this has been covered already, but I've done a search of the forums that have turned up nothing.
Briefly, I have created a fillable form with Acrobat XI Pro on a Mac. The original file was created with InDesign CS6.
Once the fields were created in Acrobat, the file was saved as a Reader Extended PDF.
The problem is that Mac users are able to fill in the fields and save the PDF, while Windows users are not.
Any ideas?
Thanks!

Anoop9178 wrote:
Hi Alex,
Please refer to following forum post.
http://forums.adobe.com/message/5765569#5765569
Regards,
Anoop
You recommended answer seem to imply that the users are using Preview. When according the OP in that thread makes no mention on Mac except he created the form on Mac everyone else is using a PC. If anyone is using preview that answer would apply. If anyone filled out the form using Preview then follow the advice in the Link
I would say your using possibly the wrong Font or the wrong version of the font. If anyone has Acrobat on a PC open the form on a PC if the form fields appear as though nothing is there, then see if you can change the font used. Just try anything other than what is listed. See if the text appears. If it does then you have a defective font or the Mac and PC don't use the same version.
On Mac, if you have more than one version of a Font Style, say Aerial Italic for example, issues like this invisible text will happen. Macs don't tolerate more than one version of the same Font. You can't have two versions of say Aerial Italic or Helvetica Bold or Courier Bold Italic. PCs you can have 50 copies of the same font and it don't matter. The applications just pick one if it happens to be different then That it.
In Reader or Acrobat you might set to use local Fonts that might clear up the issue On Mac go to Preferences and Page Display:
Check use local Fonts.

PDF initially freezes when opening with Acrobat 9 Pro and Acrobat Reader

Hi-
Every time I open a pdf, either with Acrobat 9 Pro or Acrobat Reader, it freezes the application for about 10-15 seconds. Afterwards, it's fine.
Any suggestions?
Im running XP Pro, 3.25GB of RAM

Any chance you are also using Quickbooks? I understand from Intuit that there is a known issue between Quickbooks and Acrobat 9. My computer does the same exact thing and I am running Quickbooks Pro 2009. Windows XP Pro 64-bit. According to the forums on Intuit, the same problem does not exist with Acrobat 8. So, you have to uninstall Acrobat 9 then in stall 8. The problem is that the uninstall does not completely uninstall 9 so you can't install 8 successfully. Apparently Adobe has an uninstaller that will remove ALL of Acrobat 9 but you have toi get it from tech Support - if you can find one that speaks English well enough to understand what the problem is and what you need. Then you need to find a copy of 8 to use.
The problem is not in opening Acrobat. It opens just fine. It doesn't lock up until you open a PDF file.

Error message about forms when ID exported PDF is opened in Reader

I'm using ID CS2.
Has anyone successfully made navigation buttons on an exported PDF that doesn't produce an error message about forms when opened in Adobe Reader?
There's an Adobe page about this that says it's caused by having a stroke too near a link field, but I can't seem to avoid the message if I place more than one button anywhere on a page. I've spent a lot of time playing with this and can't seem to find a workaround.
Am I a sucker? Is anyone else trying to use this function other than me? It seemed like the perfect solution to this project I produced and now whenever a user opens the PDF they are greeted with a confusing message that has absolutely nothing to do with the functionality of the document.

Well, everything in those PDFs were form fields. You can make form fields in Acrobat - and then you can right-click on 'em and change their appearance, whether or not they'll accept rich text input, whether or not they'll scroll, and so on. It could also be done in LiveCycle Designer, for what it's worth. I wrote a now-obsolete post about this in response to yours before Mike showed up with this video.
Probably most of your work on your designs in InDesign would need to be trashed; you'd need to rebuild the whole thing in Acrobat or LiveCycle. I have to say that, unless your targeted documents are extremely simple, that this is one of the worst document translation workflows I've ever seen in the last fifteen years. It might work - I'm trying to keep an open mind, here - but if you have any non-Latin-script languages in your target list, or if print reproduction is what you're after, or if you're expecting tracking revisions to the translations to be anything but a nightmare, I would suggest that you test this method inside and out before progressing any further.

Acrobat Pro XI when installed over Acrobat 9 Pro removes LiveCycle Designer.

Acrobat Pro XI when installed over Acrobat 9 Pro removes LiveCycle Designer. Forms Central can't open LiveCycle Designer Forms so what do you do?
I have uninstalled XI and re-installed LiveCycle Designer only. On re-installation, I chose not to uninstall version 9 and to do a customer set up (not installing forms central).
LiveCycle is now working along with Acrobat ProXI

LiveCycle Designer is no longer distributed as part of the Acrobat release. I think it is available as a separate product. At this point, Acrobat provides the AcroForm type tools (kind of hard to get to, just as in some previous versions) and the option for Forms Central. The whole focus has changed. I suspect that others may be in the same situation of trying to get their forms to interact in Acrobat or Forms Central, but at this point I do not think there is any way to back Designer forms into either of the two current formats. Not much help, but a comment in any case.

Form doesn't play nicely with Acrobat 8 Pro

Hi everyone,
I recently created a very dynamic PDF that we've sent to a number of our partners to help with sharing data.
One of our partners is using Adobe Acrobat 8 to fill in the form. They have reported a bug where filling in a specific number of repeatable subforms causes the order of the subforms to become jumpled, along with having a large number of blank pages tacked onto the end. Removing the 'threashold' repeatabed subform section puts the form back to rights, but any additional subforms added causes the form to break as I've described above.
When I check the compatibility tab of the form properties, I see that all three sections are listed as version 7... I think that applies to the version of LiveCycle.
When I go to save the form as a dynamic PDF, there is a small text included in the save-as screen (near the bottom) saying, "this form is compatible with Acrobat and Adobe Reader 9.0 or later". Is there any way to change the compatibility to 8.0?
To make matters worse, I don't have access to acrobat 8 Pro, so I can't even see the issue for myself. I just have a number of phone conversations to go off of.
I would really appreciate any help that any one might be able to offer. Thanks!
- Scott

Hi,
Keep in mind, you only need Reader to use the forms (unless you're doing somthing beyond filling-in form fields). Encouraging Reader (vs Pro) lets the user have the full benefit of all form handling updates--and other compatibility issues like IE9. I've have seen what I believe may be a bug that went away when the client upgraded from Reader 9 to Reader 10. It had to do with repeating table cells all named "Cell" .
For one user, their Reader 9 choked, reporting that it couldn't find Row[i]Cell (this is when the script was looking at Row[i].Cell[0] in a for loop). Didn't like it, but upgrading to Reader 10 made it go away--whew!
I don't rule out that if we tried re-instatling Reader 9, that might have fixed it, as well. However, I've had a problem reported from a different user with Reader 9, that went away with Reader 10, as well. I didn't have the opportunity to view the error reported, so I can't say for sure it was the same thing. That user upgraded and the problem went away.
I now insist that my clients have Reader 10. For me, its just asking for trouble, not to. Here you see there have been improvements for form handling in Reader 8, 9 & 10.
http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_9.4.5_8.3. pdf
http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_10.1.pdf
All Release Notes with links here:
http://kb2.adobe.com/cps/837/cpsid_83708.html
Good luck!
Stephen

Cannot find .TIF file saved with Acrobat 9 Pro

I have a Canon document scanner that I use with Acrobat 9 Pro on Windows 7. I can scan the document into Acrobat, and save it as a PDF just fine. However, if I try to save it as a .TIF or a .TIFF, it appears to save just fine, but I'm unable to locate it afterwards. Here's what I've done so far:
- Checked to make sure hidden files are visible in Windows Explorer
- Made sure the permissions for the folder allowed writing files (even saved the TIF files to the same folder as the PDF files)
- Searched for the filename with Windows Search. It finds the file, but when I try to click on it to open the file, Windows says that the file cannot be found.
We're needing this for importing documents into a LIMS program, and we can't get that working until this part gets resolved. Anything that you can think of to help would be great. Thank you!

Solved: It appears to be a Microsoft Word issue as it doesn't occur with other apps. When using the built-in 'convert to PDF' tool within Word the file name length is respected. It's an older version of Word (Word 2002 SP3). I printed a file using the same name length with Wordperfect and it works fine.
I know this isn't a Word help forum, but if anyone does have a solution to offer it would be appreciated :-)
Russell

Does only Adobre Reader "reads" the fields of a PDF when created with Acrobat?

I created a PDF with several fields and exported it.
Then I tried to open it with Firefox and the fields didn't appear.
But it works OK with Adobe Acrobat.
Does only Adobre Reader "reads" the fields of a PDF when created with Acrobat?

Adobe software reads form fields. The rules for how to do form fields are a part of the PDF standard (a book available to anyone) but some companies ignore it and others do half a job. To be safe, use only Adobe Reader. And beware of browsers that ignore Adobe Reader even if you have it.

Why when installing Adobe Acrobat XI Pro do I recieve install error 1328 ? Does same when trying to updateas well. How can I fix this?

Why when installing Adobe Acrobat XI Pro do I recieve install error 1328 ? Does same when trying to update as well. How can I fix this?

Moving this discussion to the Acrobat Installation & Update Issues forum.

Please a solution against crashes when opening a file with Acrobat XI pro?

Hello,
Am a member of Adobe Creative Cloud.
Am also constantly having crashes when opening a file with Acrobat XI pro.
Am running on Windows 7 Home Premium, Service Pack 1, 64 bit - RAM 20 GB -
The crash happens systematically after the installation of the update. Within one day I uninstalled and reinstalled the program 4x! It takes of a lot of my time.... Thank you for providing a definitive solution!
Best regards

I've been having the same issue! I try to open it and it crashes - says re-open, it crashes... I re-installed it yesterday and it opened and worked fine. Closed it out at the end of the day thinking everything was finally fine but this morning the same crashes it had yesterday... HELP!!!

Install error DF037 with Acrobat X Pro?

Hi there, just installed CS6 download and had error DF037 with Acrobat X Pro. Anyone know how to fix? Thanks Rosa

Hi rosamac01,
DF037 error is a permission related error. You can find details on how to resolve this error at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
You can locate the remainder of the errors and solutions under Installation, launch log errors | CS5, CS5.5, CS6, CCM - http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html.

Optimize my pdf file with Acrobat 10 pro

I have always been able to optimize my pdf file with Acrobat 10 pro until now. It gives me the following error. Runtime error, This application has requested the Runtime to terminate it in an unusual way. Please contact the applications support team for more information. I just need to make it smaller as there is a cap on the senders end that I am sending it to. I have also tried the reduce pdf and get the same reply. [email protected]

PDF's with forms can only be optimized with a SAVE AS and the option set to "Save File For Fast Webviewing".
Be sure that option is set and just do a save as and then rename the file back to your original.

LiveCycle Designer and Acrobat 9 Pro

I designed a form in LiveCycle Designer, save it as PDF file. Try to open it in Acrobat 9 Pro for editing, but cannot. Why? I want to edit my fields with Acrobat 9 Pro. What I am doing wrong?

Sorry but this is the wrong forum (this is for the Collaboration Services). You may want to try the LiveCycle Designer forum:
http://forums.adobe.com/community/livecycle/livecycle_es/livecycle_designer_es
Thanks
Hironmay Basu

LINK TROUBLE WITH ACROBAT 8 PRO

I am in Win XP Pro with Acrobat 8 Pro, working out of a word processing program (WP) with a text that has some 4-line url's, such as
http://www.wipo.int/pctdb/en/fetch.jsp?LANG=ENG&DBSELECT=PCT&SERVER_TYPE=19-00&SORT=412608 93-KEY&TYPE_FIELD=256&IDB=0&IDOC=1696415&C=00&ELEMENT_SET=BASICHTML-ENG&RESULT=25&TOTAL=13 511&START=1&DISP=25&FORM=SEP-0/HITNUM,B-ENG,DP,MC,AN,PA,ABSUM-ENG&SEARCH_IA=US2
When I print this wp file to pdf and create links in the pdf file, the above url is not recognized or truncated - it does not work while 1- and 2-line url's work fine. Now if I resort to Tools > Advanced Editing > Link tool, just putting a frame around the url does not work either, until I select "open a web page" where Acrobat asks me for the link again, and I have to paste it in even though it already is in the pdf. Of course, I can just create a small "clickable window" and use the link tool on it, but I still have to paste in the 4 lines. So in my document, I have to shuttle 50 times between Acrobat and WP, copying the link from the latter and then pasting it into pdf, laboriously, one by one.
Is there not a better way?
My second problem is that once the Link Tool is checked, the little hand with the W for recognizing links is inoperative, and I haved to close Acrobat and restart - then everything is fine. Clicking on any of the other tools does not seem to help.
Edwin M

Actually, your links are probably not embedded as you think, but just is Acrobat seeing something that looks like a link and marking it as such. It has problems when multiple lines are included due to the line structure. I am not sure that WP has the PDF Maker capability that gives the links. If you can embed PDF Marks in your WP file (probably as an EPS file like used to be done for transitions), you may be able to transfer the link that way - probably easier to just create it in the PDF. Adding the PDF Marks is basically what PDF Maker does for WORD. I don't remember if WP has the PDF Maker capabilities with Acrobat.

Errors on saved form when designed with Acrobat 9 Pro

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