Errors running acrobat pro xi

I was getting the security prompt each time I tried to run acrobat pro xi so I uninstalled and reinstalled. Now when it launches, I have to pick english from the window since Italian is picked. However, after I pick english, it still tries to make me log into adobe and it asks it all in Italian. What is up?

uninstall, clean and reinstall per, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

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Resource mismatch error in Acrobat Pro 6.0

Since I installed the newest version of Acrobat Reader, my Acrobat (version 9) my Acrobat Pro 6.0 no longer works!! Upon launch I get a "Resource Mismatch" error. There is no other explanation or information as to why the program won't run.

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--- Original Message Follows ---
Date: Fri, 18 Mar 2011 18:35:45 -0600
From: MichaelKazlow <[email protected]>
To: anders ekstromer <[email protected]>
Subject: Resource mismatch error in Acrobat Pro 6.0

Cant run Acrobat Pro, try to download latest AIR, but installation fails and I can't run Acrobat

I tried to run Acrobat Pro (don't know version as can't open it) and I am told to download latest Adobe AIR, but after downloading the installation fails with Error# 16820, so now I can't run my Acrobat. Anyone know how to break this very annoying loop please?
Brian

Moving this discussion to the Acrobat Installation & Update Issues forum.
TPMBrian are you entering the Acrobat 7 serial number registered under your account at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

OCR error in Acrobat Pro 8

Hello,
I am getting an error in Acrobat Pro 8 when I scan w/OCR option enabled. The software basically crashes and closes.
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I am running Acrobat Pro 9 (9.5.5). Do we have to purchase the new version if we have never upgraded? Or are we entitled to an upgrade to the latest version.

I am running Acrobat Pro 9 (9.5.5). Do we have to purchase the new version if we have never upgraded? Or are we entitled to an upgrade to the latest version.

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How do I install and run Acrobat Pro after downloading Trial w/o checking "install"?

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Date:          3/20/2013 8:18:48 AM
Event ID:      80
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ToshibaP770-PC
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What happened was I did the initial install using my CD and set Acrobat to not download or install updates since I was going to try and do that manually.   I tried to do it manually, but when I went to install the update got a message that the proper program did not exist or something like that.   I thought maybe I tried to jump too far too fast - i.e., from my disk which I believe is 9.0 to 9.5.4 from Adobe's website. So I was going to come back when I had more time and do more incremental upgrades.
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Good day,
If you have not done so already, I would recommend updating your Acrobat 9 to the latest version, 9.4.6. This sounds similar to an error that was introduced with the 9.4.2 release.
I'm also moving this thread to the Acrobat Windows forum as it is a more appropriate forum for this topic.
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D [20/Aug/2010:09:26:42 -0500] [Job 534] The following messages were recorded from 09:26:40 to 09:26:42
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D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.11-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.12-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.13-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.14-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.15-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.1-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.2-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.3-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.4-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.5-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.6-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.7-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.8-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.9-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.10-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.11-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.12-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.13-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.14-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.15-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] PPD: DefaultHPAutoDuplexerInstalled="True"
D [20/Aug/2010:09:26:42 -0500] [Job 534] PID 18598 (/Library/Printers/hp/cups/Inkjet.driver/Contents/MacOS/Inkjet) exited with 3 status.
D [20/Aug/2010:09:26:42 -0500] [Job 534] user   time    used: 2" 220314'
D [20/Aug/2010:09:26:42 -0500] [Job 534] system time    used: 0" 311151'
D [20/Aug/2010:09:26:42 -0500] [Job 534] max resident size: 29061120
D [20/Aug/2010:09:26:42 -0500] [Job 534] shared memory size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] unshared data size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] unshared stack size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] page     reclaims : 8158
D [20/Aug/2010:09:26:42 -0500] [Job 534] page     faults    : 172
D [20/Aug/2010:09:26:42 -0500] [Job 534] swaps              : 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] block inputs count: 76
D [20/Aug/2010:09:26:42 -0500] [Job 534] block outputs count: 16
D [20/Aug/2010:09:26:42 -0500] [Job 534] messages       sent: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] messages       received: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] signals    received: 2
D [20/Aug/2010:09:26:42 -0500] [Job 534] voluntary switches: 374
D [20/Aug/2010:09:26:42 -0500] [Job 534] preempted switches: 1834
D [20/Aug/2010:09:26:42 -0500] [Job 534] Sent 0 bytes...
D [20/Aug/2010:09:26:42 -0500] [Job 534] End of messages
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state=3(idle)
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state-message="can't open `/private/var/spool/cups/tmp/048a64c7042a4'."
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state-reasons=none
Any ideas? Also sent to HP.
Mikail

While on Adobe's site I had a chat with tech support. Once I gave them the serial number they said that it was volume license (I am a teacher and the school supplied the program) and that I would have to call the volume licensing number. I just spent 33 minutes on the phone with Adobe being bounced four different times. I called volume license number given in the chat, went through the problem. They transferred me to tech support where I gave them the same information again. They transferred me to Acrobat support. I gave them the information again and they said that I needed a service agreement (looks like the school does not have one) and would transfer me back to volume license. The last transfer just said that I should have been told that on the first call. I still do not have Acrobat Pro printing to my printer. All of my applications will print except Acrobat Pro. Any other suggestions?

Error in Acrobat Pro X install log

Win XP SP3. Livecycle Workbench and Designer installed. Cannot update Acrobat Pro X. Cannot repair with add/remove programs.
Property(S): PRINTERINFO2_PLOCATION = My Documents
Property(S): PRINTERINFO2_PCOMMENT = Creates Adobe PDF
Property(S): LANG_SEL_DEFAULT = ENU
Property(S): EULA_ACCEPT = NO
Property(S): CustomText = 0
Property(S): CompleteText = 0
Property(S): FileInUseProcess = 0
Property(S): edl = Asneu.dll
Property(S): ARPHELPTELEPHONE =
Property(S): ErrorUnsupportedOS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/acrobat_system_reqs.
Property(S): ERROR_NEWER_OVER_OLDER_ABORT = The Installer has encountered the following older Adobe product on your computer:
[BlockingProduct]
Property(S): ERROR_PRO_OVER_BASE_ABORT = The Installer requires that you uninstall [BlockingProduct] before continuing this installation, in order to avoid application conflict. Please follow these steps:
1) Cancel this Installer
2) Go to the "Add/Remove Programs" Control Panel, located at
      Start: Settings: Control Panel
3) Highlight the product [BlockingProduct]
      and click Remove
4) Relaunch this Installer
Property(S): ERROR_OLDER_OVER_NEWER = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): IsMinIE_Message = requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Property(S): SecureCustomProperties = AS_PRINTER;AS_PRINTER_DRIVER;AS_PRINTER_DRIVER_64;UT_A3D9;UT_AP9;UT_AS9;UT_AS6;UT_AP6;UT_ APU;UT_ASU;UT_D;UT_E;UT_AP7;UT_AS7;UT_FR;UT_AS8;UT_AP8;UT_6X;UT_7X;UT_A3D8;UT_A3D7;UT_AT;U T_RDRBIG_ALL;UT_RDRMIN_ALL;DEACTIVATE;UT_D_AS;UT_D_AP;UT_D_A3D;UT_D_EL;UT_A3D10;UT_AP10;UT _AS10;REPAIRSELECTED;DEFAULT_VERB;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_COMMAND;PDF_DEFAULTICON ;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;PDF_INPROCSERVER_VIEWERPS;CreateP DFMOfficeX64Registry;DeletePDFMOfficeX64Registry;RegisterPDFMOfficeX64Comp;UnRegisterPDFMO fficeX64Comp;LOTUS_INSTALLED;DELBASIDTCA
Property(S): ProductFamilyCode = {AC76BA86-0000-0000-0000-000000000000}
Property(S): IGNORE_INTEROP_REQS = NO
Property(S): BlockingProduct = NONE
Property(S): UpgradeTagFile = instmsiw.exe
Property(S): EulaAgreementRequirement = 0
Property(S): Eula_accept_term = 0
Property(S): BrandName = Adobe Acrobat X Pro - English, Français, Deutsch (10.1.3)
Property(S): ALLOW_LOCKDOWN_MEDIA = NO
Property(S): ALLOW_LOCKDOWN_BROWSE = NO
Property(S): ERROR_NO_ADMIN = You do not have sufficient privileges to run this installer. Setup will now terminate.
Property(S): ERROR_ACROELEMENTS_INSTALLED = The installer detected that you have Acrobat Elements on your system. You must uninstall the older version first before installing this version.
Property(S): ERROR_OLD_ACROBAT_INSTALLED = The installer detected that you have an older version of Acrobat on your system. You must uninstall the older version first before installing this version.
Property(S): InstalledFile = 0
Property(S): ERROR_BASE_OVER_PRO = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): DEFAULT_JOBOPTION = Standard
Property(S): PENDINGOPERATION = 0
Property(S): ISVROOT_PORT_NO = 0
Property(S): ARPCOMMENTS =
Property(S): ARPNOREPAIR = 1
Property(S): UITimeRemaining = Time remaining: {[1] min }[2] sec
Property(S): INBROWSER_HANDLER = YES
Property(S): PDF_Integration = 1
Property(S): ApplicationList = 0
Property(S): Browser_Integration = 1
Property(S): ERROR_DEFRAG_MSG = Optimizing performance ...
Property(S): DISABLE_BROWSER_INTEGRATION = NO
Property(S): RemoveFilesActionText = File:      [1]

I see in the doc saying that
LiveCycle Designer
LiveCycle Designer is no longer included in Acrobat XI Pro for Windows.
http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html
Regards
Suman P.

Error installing Acrobat Pro 7.0 from CS2 downloads

While attempting to install Acrobat Pro 7.0 from the CS2 downloads I am able to enter the serial number and launch the install but the install stops with an error 1310 which I can choose to ignore but then I get an error 1304 where I need to cancel the install.
Why?

Re: Error 1310: my monthslong nightmare, my scourge, my nemesis

Download error message Acrobat Pro

I purchased a subscription for Acrobat Pro, but am unable to get it to download. I get error message 1310: wants me to verify that I have access to file C:\config.Msi\d4fe396.rbf Any suggestions?

Hi suej,
Please check the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards,
Rave

Error for Acrobat Pro Trial

I have tried different browsers, different download managers, different computers... I am getting this message when I try to install the Acrobat Pro 30day trial... PLEASE HELP!!

Hi Gnatly,
This error usually comes up when the downloaded installer file is corrupted.
If you have tried different browsers and different computers already then the only reason I could think of is the internet issues.
Are you experiencing intermittent network issues?
Try downloading the file from a different network and check.
Also try downloading from the direct download links available at: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards,
Rave

Error 0x8007054F Acrobat Pro XI

Error durante la instalación de Adobe Acrobat Pro XI, al final de la instalación aparece en pantalla el error C6357C55-7461-3D51-9AE5-FD71CA24027A-HRESULT 0x8007054F
Viendo foros he visto que el problema podía estar con el Reader X que tenía instalado, pero después de desinstalarlo sigue dando error.
Ya no sé qué hacer, ¿Pueden ayudarme?

Ejecuta el Acrobat Cleaner:
http://labs.adobe.com/downloads/acrobatcleaner.html
reinicia el ordenadoe e intenta entonces instalar sólo Acrobat Pro.
Confirma por favor si se resuelve el problema, y marca en ese caso en tu pregunta inicial que ha sido contestada, facilitará su consulta a otros usuarios. Gracias.

Running Acrobat Pro X 1st de-serialises CS 5.5!

Hi Everyone,
When you run Arobat Pro X before the other Master Collection CS5.5 products it de-serialises the whole suite!!
In CS4 they had a safe guard which would ask for the user to run another creative suite product first....which was fine! Now that its gone.. it breaks the serialisation of the entire suite.
Does anyone know of a fix/workaround anything?? I have 800 students who would love nothing more than to make more work for me, by deliberately opening acrobat first.
Matt

Hi,
I FINALLY solved this today!
Turns out that the master collection serial isnt sufficient to serialise acrobat pro. Adobe had to give me a serial key specifically for Acrobat Pro X. This Is what I did in the end:
1.) Create a deployment package for Adobe Acrobat Pro X using the "Adobe Application Manager Enterprise Edition" (AAMEE) and only select Acobat Pro X from all the CS products.
2.) Use the Adobe Customisation Wizard X to modify the Acropro.msi in the Exceptions folder and enter the serial number Adobe provide for Acrobat Pro X under the "Personalisation Options", set any other things you want here.
3.) Create a second Deplyment package for all the Creative Suite Products EXCLUDING ACROBAT PRO X.
4.) Add these packages to SCCM. Make sure when you add the command line for acrobat that you call the TRANSFORMS file in the acrobat working directory. In my case its called acropro.mst. The command line should look something like "msiexec.exe /i acropro.msi TRANSFORMS=acropro.mst /qn"
5.) Add Acrobat Pro X to your task sequence and be sure to install acrobat first. Then add the Creative Suite to the task sequence
All done... should deploy without issue and it doesnt matter if you open Acrobat or a creative suite product 1st. The products stay serialised!
Thanks to Jatin Dembla, Nirvek and Michael Savanis at Adobe for their support.
Hope this helps.

Errors running acrobat pro xi

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