Errors using hotmail in Firefox

The hotmail account opens without any problem, however, while going thru the mail, none of the buttons like new, forward move to etc function, infact they do not get underlined when the pointer is brought on them, thus I am unable to move, delete or forward any mail.
I do not face this problem with Google chrome or IE
I have also downloaded the latest version of Firefox i.e. 7.0.1
Plz help

I had the same problem. All software up to date. Firefox 12.0. What fixed it for me was disabling my Foxit Reader plugin. I recently updated Foxit Reader and the plugin in Firefox shows it as "Foxit Reader Plugin for Mozilla 2.2.1.417".
Disabled it and now all is fine. Problem seems to be with Foxit...for me at least.

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Getting certificate errors using hotmail

I'm getting certificate errors intermittently when using hotmail. This has been happening for the 3 days I've had my Mac.
Here's the error:
Safari can't verify the identity of the website "secure.shared.live.com".
The certificate for this website is invalid. You might be connecting to a website that is pretending to be "secure.shared.live.com", which could put
your confidential information at risk. Would you like to connect to the website anyway?
It looks like from the specific certificate error, it's a problem with "secure.wlxrs.com" (whatever that means).
Anyone have any ideas on what this is all about and how to remedy it?
Message was edited by: john114

Hi pbwpu,
Thanks for posting. Are you still having this problem? Can you post a screen shot of the message you're seeing? Give us as much detail as possible and I'm sure we'll be able to help.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

I can not compose / send emails while using hotmail in firefox but other browsers can

i can log into my hotmail account and read my emails with mozilla 4.0.1 but when i want to reply or compose new emails - it tells me there is an error . When i try to click on the link that allows me to report the error to Hotmail nothing happens . But with other browsers this error does not turn up as i can reply , compose and send messages .

i have done battery pull ect and nothing works i have been searching the internet since 8am this morning!!! SOMEONE PLEASE HELPPPPPPPP

Has anyone had an email virus using hotmail with firefox?

As soon as I log in to my inbox, spam emails are generated to everyone in my contact list. They all have an attachment URL , which end in .PHP. I have tried to remove the virus with norton antivirus 2011, and Avast antivirus. Niether one can find the virus doing a full system scan. I use 2 other browsers, Chrome, and Internet explorer. The spam emails are not sent in the other 2 browsers, only in firefox, both versions, 3.6 and the new 4.0 beta. If you can help remove this virus please let me know.I removed 4.o beta and went back to 3.6 which seemed to stop the spam emails, until the last 3 days, when the virus emails are sent every time I log into my inbox. I've tried removing and reinstalling after cleaning the registry, going back to 3.6 then 4.0, so far nothing has worked. I can't find much info on the internet either.

Perform a thorough scan of your system for malware.
Download, install and update as many of the following as possible until your infections are cleaned.
#The '''free versions''' of these scanners will detect infections and clean your system; no need to purchase
#'''Different malware scanners detect some malware that other scanners do not.'''
#If you are unable to download the malware programs,
#* change the name of the installer program before saving the download to your hard drive, and
#* once installed, go to the installation folder for the program and change the name of the program executable file (i.e., for Malwarebytes Anti-Malware, change mbam.exe to xyz-mb.exe), then update the program and run the scan.
#* you may need to download on an un-infected computer, change the name of the installer program, copy the installer to a CD or USB thumb drive, and transport to your system for installation.
#Some stubborn malware will need to be removed in '''Windows Safe Mode with Networking'''. See:
#*http://www.pbcomp.com.au/using-windows-safe-mode.html
#*http://www.malwarehelp.org/restart-into-safe-mode-how-to-2010.html
*Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
*SuperAntispyware - http://www.superantispyware.com/
*AdAware - http://www.lavasoftusa.com/software/adaware/
*Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
*Windows Defender - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Dr. Web Cureit - http://www.freedrweb.com/cureit/
If these don't find or can't clear the infection(s), post in one of these forums for specialized malware removal help:
#Read and follow their rules for posting
#Follow their instructions '''to the letter'''
#Be patient; you are put in a queue and you will get a response when they get to your post
*http://bleepingcomputer.com
*http://www.spywareinfoforum.com/
*http://www.spywarewarrior.com/index.php
*http://forum.aumha.org/
 
'''Other issues that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Adobe PDF Plug-In For Firefox and Netscape 10.0.0
**'''''Security update 10.0.1 was released 2011-02-08'''''
*Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
**version 1.6.0_23 is a stability update according to Sun/Java
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Until 5 days I was able to use hotmail on firefox. Now when it loads I can't open any of my emails on hotmail. Is it a setting on my browser?

The problem appears to only happen when I use firefox. The use of internet exp does not seem to have this problem. I am uncertain what has happened in the last week to cause this problem. Could it be a browser setting on my laptop that has changed?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

When I am using Hotmail thru Firefox, I cannot add files or emoticons or anything else from it. Just can type and send mails. How can I fix it? tks

I believe my question is clear.

The Yahoo! Toolbar and the Babylon extension have been reported to cause that problem. They seem to invisibly extend downward over the top of the web page display area. Disable or uninstall those add-ons.
*See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
*See --> http://kb.mozillazine.org/Uninstalling_toolbars
*See --> https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Using hotmail with Firefox I cannot see the subjects -all I see is categories, newsletter, Photos -- I can see the subjects in IE

usi ng Windows XP

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

When I use Firefox and Hotmail at startup, Firefox freezes for about 1 minute, and then I can continue. First I though it was my computer but 2 other girls in my class have the same problem with Hotmail and Firefox. What can I do to change this?

When I start Firefox, about 15 seconds after I start it, my Firefox freezes for about 1 minute. I found out that it is my Hotmail that makes Firefox freeze.
First I thought it was my computer, but I have 2 other girls in my class that use Hotmail and Firefox and their computer also freezes for 1 full minute.
This is very annoying, what can I do to change this?
xxx ellen
p.s. I am from the Netherlands, maybe that has something to do with it?

Try deleting cookies and cache:
1. Tools| Clear recent history
2. Time range to clear: Everything
3. If it isn't already selected, select '''Cookies''' and '''Cache'''
4. '''Clear now'''
'''Check cookie exceptions'''
1. Tools | Options | Privacy Panel
2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
'''Safe Mode'''
Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Also see [[Updating Firefox]] and [[Cannot log in to websites]]

Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies.

Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies. I even uninstalled and re-installed IE 11. It is still doing it. I am surprized that a company like Adobe would just ignore our posts and leave us hanging this this.
Error message is FAILED TO GET DISPATCH FROM IBRWSR2. Then when you click on it the next error message says: PHTML IS NULL. You have to click this error message twice and then the PDF finally loads. Happened every time
Does anyone have a solution since Adobe will not respond?
As a last resort I will try uninstalling the Adobe Reader XI and install Adobe Reader 10 instead. It seems to work ok. But when I try to install version 10 the Adobe site tries to install XI. Any ideas?
JimP08758

It worked just fine for me.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

For one week i can't get hotmail to work using firefox. can use hotmail using internet explorer. i don't like I.E.

for the past week i can open hotmail but i can't open the emails. that happens using mozilla firefox. it's very frustrating. i found out that i can open my hotmail emails using internet explorer. i don't like I.E. i would like to find out how to open up emails using my mozilla firefox. thanks for any help you can give me.

If you have two-step verification turned on in Hotmail, you'll have to log in with a browser and turn it off.

No longer able to use hotmail on windows 98, firefox 2.0.0.20

Using Hotmail I can't reply to messages nor create new ones. I'm on windows 98SE and use firefox 2.0.0.20. A new problem with some changes Microsoft made to Hotmail.
== URL of affected sites ==
http://hotmail.com

Microsoft ended support for 98 years ago so any changes they make to hotmail are with the expectation that 98 is no longer being used. So the only solution is to fulfill their expectation.

When accessing hotmail through Firefox, the unsolicited sidebar internet ads will not load--It displays as an error

When accessing hotmail through Firefox, the unsolicited sidebar internet ads will not load. Why do they error out?
== URL of affected sites ==
http://hotmail.com

Hello.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

Firefox 5 request to restart in 32-bit mode when using hotmail ... again .... :(

Firefox 5 request to restart in 32-bit mode when using hotmail ... again .... :(

Not all plugins support 64 bit and if not then you need to start Firefox in 32 bit mode to use that plugin.
# Close Firefox
# Start the Finder and open the Applications folder
# Right click or control-click the Firefox.app icon
# Select "Get Info"
# Select or Deselect "Open in 32-bit mode"
# Close the "Firefox Info" window
# Restart Firefox

I use google with firefox, everytime i open firefox and begin browsing or go to check my mail i get a firefox not responding error message on top left of screen. How do i get rid of this?

Question
I use google with firefox, everytime i open firefox and begin browsing or go to check my mail i get a firefox not responding error message on top left of screen. How do i get rid of this?

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]

Firefox becomes non-responsive when I use hotmail, and stops working. Why?

Whenever I sign into my hotmail account, Firefox stops working. The entire window dulls and I cannot do anything. This only happens with Hotmail.

I've started having the same problem quite frequently. The iTunes store is quite often extremely slow, and when it's like that, using the search box renders iTunes useless. Then I have to end-task from the task manager. I just went through that process three times in a row and finally the forth time I was able to search.
iTunes 9.0.3

Errors using hotmail in Firefox

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