Errors when downloading itunes extras for movies

what do i need to do to get some itunes extras to download on my computer? I keep getting an error message of (err= -19) but when i go to retry to download them it just goes back to the error message.

I have just received an e-mail from Apple iTunes Support and they have issued me with a FULL refund of the purchase price of Avatar and the ( seemingly ) unobtainable iTunes Extras!
I seemed to be getting nowhere after Apples iTunes Support put me through the ringer making me re-try the download ( twice! ); delete my downloads folder and re-try the download AGAIN; and finally having to re-setup my old HP DV7 laptop ( I'm currently using a 17" MacBook Pro Retina ) and retry the download yet AGAIN!
Needless to say the outcome in each case was exactly the same! Avatar the movie downloads perfectly and The Extras file fails at zero% with TWO error 8003s!
Through all this I did everything, no matter how seemingly stupid it seemed that was asked of me and CONTINUED to insist that the fault was on their side and NOT mine!
iTunes support have finally advised me that they don't know when or even IF the file will be checked/repaired and in view of that and that I am a valued customer ( I'd want to be after buying 1.5TB of Music, Movies and TV Shows ) that they would refund me the FULL price I paid for the Movie and Extras!!
So, I would urge ALL of those who have written to this forum to write again to iTunes Support and DEMAND full refund for a faulty product ( the Movie PLUS Extras ), citing MY SUCCESS as precedent for that refund.
I'm saddened that it seems impossible to make Apple fix this file, but at the very least we should be re-imbursed for our trouble ( and our ability to put up with sh*t <sigh> )
So, good luck and start demending your right to a FULL refund!
Christine

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What is error =8400 when downloading itunes Extra for movie ?

Help !!!!!!!!!!!!!!!!!

Hi Pete,
Thank you for responding. I still get the same 8971 error message after downloading the latest Quick Time. Earlier I had tried installing and reinstalling the whole Lightroom until I heard from you and that didn't work either. The slideshow plays great in Lightroom. It is just when I got to export video and it saves it--it looks as though it saves it okay--it just won't play it. But it sounds as though this is the area to focus on. Jean

Error 1003/8003 when downloading iTunes extras for Avatar

So I have recently purchased Avatar, and I saw the nifty iTunes Extras badge, which further encouraged me to buy it.
Lo and behold, I can download the core movie, but the extras won't download. I researched the error codes on the web, tried all the suggestions I could find to no avail. As a last resort I contacted iTunes Store support. They insist the problem is on my end, even after I thoroughly described all the steps I've taken to resolve any possible reasons on my end. They reset something on my account, and I was able to download the artwork, but the file itself (1.7+GB) won't download. Out of desperation/curiosity I clicked the "In the Store" button while viewing the extras artwork. The message there says that the file isn't in their Store - screenshot below:
So I send them this file and the representative STILL wants me to contact AppleCare support for technical support for issues on MY end. Clearly the message in the iTunes Store screenshot above indicates the problem is on their end, and they refuse to fix it, or offer me a partial refund for only receiving half of what I paid for, nor will they issue me a store credit equal to the same.
I realize I'll probably never be refunded or get any kind of a store credit, but I'm hoping Apple does the right thing, or fixes their problem.
I have tried downloading the extras on no less than 3 computers; 2 Windows 7 Pro 64-bit, and 1 27" iMac running 10.8.x. All with the latest versions of iTunes installed, and on no less than 4 different networks.
Anyone else have problems like this?

I have just received an e-mail from Apple iTunes Support and they have issued me with a FULL refund of the purchase price of Avatar and the ( seemingly ) unobtainable iTunes Extras!
I seemed to be getting nowhere after Apples iTunes Support put me through the ringer making me re-try the download ( twice! ); delete my downloads folder and re-try the download AGAIN; and finally having to re-setup my old HP DV7 laptop ( I'm currently using a 17" MacBook Pro Retina ) and retry the download yet AGAIN!
Needless to say the outcome in each case was exactly the same! Avatar the movie downloads perfectly and The Extras file fails at zero% with TWO error 8003s!
Through all this I did everything, no matter how seemingly stupid it seemed that was asked of me and CONTINUED to insist that the fault was on their side and NOT mine!
iTunes support have finally advised me that they don't know when or even IF the file will be checked/repaired and in view of that and that I am a valued customer ( I'd want to be after buying 1.5TB of Music, Movies and TV Shows ) that they would refund me the FULL price I paid for the Movie and Extras!!
So, I would urge ALL of those who have written to this forum to write again to iTunes Support and DEMAND full refund for a faulty product ( the Movie PLUS Extras ), citing MY SUCCESS as precedent for that refund.
I'm saddened that it seems impossible to make Apple fix this file, but at the very least we should be re-imbursed for our trouble ( and our ability to put up with sh*t <sigh> )
So, good luck and start demending your right to a FULL refund!
Christine

Error when downloading itunes extra from icloud

I purchased 2 movies from itunes and wanted to put them on my kids ipods and iphone, but i can't. The movies will not go into the ipod (nano), I get a message that says that i need to download the full movie content before syncing. I've tried to but the only thing that dowloads is the movie the rest (itunes extra content) will not download.

I've done some searching on this forum and found another thread where people have resolved this problem:
http://discussions.apple.com/thread.jspa?messageID=8055784&#8055784

Having a constant error when downloading latest update for Illustrator CC, error message: Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

Having a constant error when downloading latest update for Illustrator CC, error message:
Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

System services error when downloading itunes

I received an error when updating iTunes. I uninstalled it.
When downloading iTunes from the website, I get as far as System Services and I receive an error.
Retry and Ignore do not work.

Thanks for posting the link. That worked for me just fine. I had previously uninstalled & reinstalled Itunes but that didn't work because I was not removing all the folders associated with it. Have a great week!

The itunes extras for movies never downloads for the copies with DVDs bought, Why?

When I redeem free digital from a DVD I bought and most of the time it comes up with itunes extra. And the itunes extra never downloads always post error but yet the actual movie downloads? What is the problem?

By the way, I just purchased this movie last night. I somehow deleted Cars while the other parts of the bundle were still downloading. I tried looking into iClod but I was unable to find a link to download the movie again.

.msi error when downloading itunes 10.5

.msi error when I try and download itunes 10.5. Anyone have a fix or suggestion?

Which particular msi file does it say can't be found, rock? Several different ones could possibly be mentioned in the context of an iTunes install. (For example, iTunes.msi, Bonjour.msi, AppleSoftwareUpdate.msi ...)

Why do I get a file security error when downloading itunes.

I try to download itunes, but about halfway through an error messge comes up that says error with file security:get lasterror:5

Hi lizz4321,
A digital ID is made up of three components; a private key, a corresponding public key, and some identifying information. The keys themselves are pretty straight forward, they are just big blobs of numbers used to encrypt and decrypt data. It's the identifying information that gets a bit tricky. On first look, the identifying information looks like plain text. You'll see your name and the issuer's name, a serial number, some dates for when the validity starts and ends. All pretty straight forward.
However, all of this information is actually formatted using something called ASN.1 (it stands for Abstract Syntax Notation) and then encoded using BER (Basic Encoding Rules). When someone creates a digital ID they can put just about anything in there. Per specifications (RFC 5280 if you wanted to look it up) some items are required, and others are optional. Each piece of information that goes into the public-key certificate (the PKC is basically the digital ID without the private key) is contained in an extension. These extensions are identified using an OID (Object ID) and conform to a specification which may either be public or confidential.
There are two possibilities in the case you are seeing. Either, some of the information that Acrobat knows about was formatted or encoded incorrectly, or, there is an optional entry that Acrobat doesn't understand how to decode. My guess is it's the latter possibility. There is a rule that states if an extension is marked as critical, and the application using the public-key certificate (in this case the application would be Acrobat), doesn't understand the extension, then the application is supposed to reject the certificate. It could be the former case (badly formatted data), but without seeing the certificate all I can do is guess.
Steve

Certificate error when downloading itunes...

I'm getting a certificate error in Internet Explorer when trying to download itunes on new computer.
It's blocking the download.
Help!

worked like a charm! I know PSE but don't know computers that well:))

Error when downloading itunes 7 to laptop, somthing about win 32

I have an error that is not letting me download itunes. Can someone help. It says something about valid win 32.

Just a quick point. When you download iTunes do you press run or save?
You need to SAVE the download file, usually in My Download Files although it doesn't really matter. Then once it has been saved you can run it.
But perhaps this is what you did already?

Why am i getting an error when downloading itunes...Error 2: apple application support was not found

Tryin to download Itunes on my laptop and the error message pops up. It tells me to to unistall and reinstall and its not fixing the problem??

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

#2032 Stream Error when downloading .air file for update

Hi guys,
I have made a very simple self update air application. When
the .air file to download for updating is on a localhost server
everything works fine, however when the .air file is on a remote
server I got a #2032 stream error when trying to download the .air
file. (I tried to download the file using IE or Firefox and I get a
404 error ; btw I am absolutely sure of the .air file URL )
Does this happen because the .air file has been generated
with my trial version of Adobe Air ?
Thanks for your help.
Olivier

Thank you for your answer Oliver.
I'm absolutely sure of the URL. I set the permissions on the
remote web server to browse the directory with my explorer, I can
see the .air file but when I click on that file I get that 404
error. (I hit the refresh button of my browser to be sure to have
the correct files list). Btw something interesting to notice is
that when I rename the .air file to .zip I can download the file.
I have tried with another remote server and it works. There
may be some misconfiguration somewhere with the first server I
tried.

How do I fix these errors when downloading Itunes?

I keep getting the following errors:
Could not open key: UNKOWN\Components\(some letters and numbers)\(some letters and numbers). Verify that you have sufficent access to that key or contact your support personnel.
This message flashes about three of four times through out the installing.
Once I get past these errors, I eventually get this message, which ultimately ends any attempt to dowload Itunes.
The installer has insufficient privileges to modify this file: C:\Program Files (x86)\Itunes\ITDetector.ocx
I would greatly appricate any help to fix these problems and download Itunes. I just got a new iPhone and I just want to put music on it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
The further information area also has notes on your first issue.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

My computer has all requirments but keep getting error when downloading itunes? help?

need help downloading itunes. anyone help?

See the further information area in Troubleshooting issues with iTunes for Windows updates for download advice and direct links if needed.
tt2

Errors when downloading itunes extras for movies

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