Errors With App Updates: Heres's what the "Apple Guy" said

Ever since the app store opened and updates to applications became available I have never been able to get an update without jumping through hoops. Those hoops would be deleting the application from iTunes and the iPhone as well as deleting any files from the application from my computer. Then after all this I have to re-download the application from iTunes.
I realize these apps don't have to be paid for again, but I find it very frustrating to have to go through this process just to get an update. My biggest issue is that I lose any and all data stored in that application because I had to delete it.
After searching these forums and seeing multiple people with the same problem, and no solution, I figured I'd go to the source and just call Apple support for iPhone and here's what they said in a nutshell.
Apple is totally aware that you can't get any updates without deleting the application. The guy was actually surprised when I told him that I have several updates per week. He said her personally only has 2 or 3 apps on his phone and he's never seen an update and thought maybe there was something wrong with my phone that I have so many updates. I told him I have about 30 apps and several of them have had several updates. This isn't a phone issue, it's an issue with iTunes being unable to load the new application without errors.
The gist of it is that there is NO way to fix this at this time. Apple fully expects us to delete the entire application every time there's an update and they don't really care that we're losing all our data. I don't think Apple had any idea that there would be as many updates as there are and so were completely unprepared. He actually told me that they are just now "getting back on our feet" after the big crash on the 11th when the 3G came out and they're doing the best they can. I'm sure this is true, but updates to applications were expected so why was this not forseen?
Disappointing!! Has anyone had any luck with updating applications without deleting everything first??? If so, how did you do it. I have tried since the middle of July with total failure. The Apple support guy was NO help so I'm turning to you guys!

Aha - interesting. Up until a few days ago, I was 'happily' updating apps virtually every day (bar the unhappiness caused by how long it took and the fact it moved the app to a different page from where I'd carefully moved it previously). I had a crash during an app update at the end of last week, after which I had to do a recovery restore. Since then... I'm seeing no updates available on the phone, even when I know they're in the store.
As of today I'd worked that could be because the App Store on the phone doesn't seem to know I've got most of my software installed, even though I clearly have (it marks only a few apps as 'Installed' on their page, whereas I've probably got 20-30). And now, checking iTunes, it's found updates for some apps, but not others. Who knows whether they'll be updated at the next sync...
Bottom line seems to be that as of 2.0.2, there are some serious issues with this aspect of the iPhone experience... along with endless backups (which to me seemed associated partly with the most recent iTunes update)... I really hope that the next update straightens things out!

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    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server memory allocation check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server process memory allocation;    Passed
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server case insensitive validation.
    <01-16-2015 08:53:44> DPServer.ms.com;    Case-insensitive collation on SQL Server;    Passed
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    <01-16-2015 08:53:44> DPServer.ms.com;    Validate FQDN of SQL Server Computer;    Passed
    <01-16-2015 08:53:44> INFO: The rule 'Primary FQDN' has been run on server 'DPServer.ms.com', skipped.
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    <01-16-2015 08:53:44> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:53:44> DPServer.ms.com;    Administrative share (Site system);    Passed
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    <01-16-2015 08:53:44> DPServer.ms.com;    Site System to SQL Server Communication;    Passed
    <01-16-2015 08:53:44> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
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    <01-16-2015 08:53:52> INFO: OS version:0, ServicePack:0.
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    Server 2008 SP2 or later.
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    <01-16-2015 08:54:05> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:54:05> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:54:05> INFO: The rule 'Microsoft XML Core Services 6.0 (MSXML60)' has been run on server 'DPServer.ms.com', skipped.
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    <01-16-2015 08:55:08> INFO: Failed to get IIS BITS Server Extensions state on DPServer.ms.com.
    <01-16-2015 08:55:08> DPServer.ms.com;    BITS enabled;    Warning;    Background Intelligent Transfer Service (BITS) is required for the management point and distribution point site system roles. BITS is
    not installed, IIS 6 WMI compatibility component for IIS7 is not installed on this computer or the remote IIS host, or Setup was unable to verify remote IIS settings because IIS common components were not installed on the site server computer. Also, check
    if IIS/BITS services are running properly. Setup cannot continue until BITS is installed and enabled in the IIS settings.
    <01-16-2015 08:55:08> DPServer.ms.com;    IIS HTTPS Configuration for management point;    Passed
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    <01-16-2015 08:55:08> DPServer.ms.com;    Firewall exception for SQL Server for management point;    Passed
    <01-16-2015 08:55:08> DPServer.ms.com;    Administrative rights on management point;    Passed
    <01-16-2015 08:55:08> INFO:CheckV4ClientNotInstalled <DPServer.ms.com>
    <01-16-2015 08:55:36> ERROR: Failed to call GetResultByRunningService
    <01-16-2015 08:55:36> DPServer.ms.com;    Client Version on Management Point Computer;    Warning;    You cannot install the management point on a computer with an earlier version of the Configuration Manager
    client installed. Upgrade the client to the current version, remove the client, or select a different computer for the management point installation, and then try again.
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    <01-16-2015 08:55:36> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:55:36> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:55:36> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:55:36> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:55:49> DPServer.ms.com;    Unsupported distribution point operating system version for Setup;    Warning;    Configuration Manager distribution point can only be installed on systems running
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    <01-16-2015 08:55:49> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> INFO: The rule 'Windows Failover Cluster' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:55:49> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:55:57> DPServer.ms.com;    Microsoft XML Core Services 6.0 (MSXML60) for distribution point;    Warning;    MSXML 6.0 or later libraries are required for Configuration Manager console and
    Configuration Manager site server installations. MSXML 6.0 is available for download at http://go.microsoft.com/fwlink/?LinkId=215744
    <01-16-2015 08:55:57> INFO: The rule 'IIS service running' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:57> DPServer.ms.com;    IIS HTTPS Configuration for distribution point;    Passed
    <01-16-2015 08:55:57> DPServer.ms.com;    Administrative rights on distribution point;    Passed
    <01-16-2015 08:55:57> ***************************************************
    <01-16-2015 08:55:57> ******* Prerequisite checking is completed. *******
    <01-16-2015 08:55:57> ***************************************************
    <01-16-2015 08:55:57> INFO: Updating Prerequisite checking result into the registry
    <01-16-2015 08:55:57> INFO: Connecting to DPServer.ms.com registry
    <01-16-2015 08:56:09> INFO: Setting registry values
    <01-16-2015 08:56:16> ERROR: Failed to update prerequisite results into the registry; error = 1.

    <01-16-2015 08:48:08> DPServer.ms.com;    Site server computer account administrative rights;    Error;    Configuration Manager Setup requires that the site server computer has administrative rights
    on the SQL Server and management point computers.
    Actually the administrative permission had been granted.

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