Errors with new computer

My friend just purchased a macpro in addition to his powerbook. Everything was brough over from his old computer. He is also signed into the music store. The message appears that"some of the audible files in the itunes library were not copied to teh ipod because you are not authorized to play them on this computer." I have checked some of the files and they play. Any help is appreciated.
pt
Imac g4, 12 powerbook 1ghz Mac OS X (10.3)

Yty to reauthorize the computer. See if this happens again after your friend authorize it again.

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HT1386 Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?

Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

What if sync with new computer does not work. logical connection to old with WindowsXP, 32 bit version of iTunes. New is Windows7 with 64bit version

What if sync with new computer does not work?
logical connection to old with WindowsXP, 32 bit version of iTunes.
New is Windows7 with 64bit version

Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: http://support.apple.com/kb/HT4946
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
If your iPod can't be recognized by Windows, try these tips: iOS: Device not recognized in iTunes for Windows

Need help re-synching iPods with new computer and getting iTunes to...

Need help re-synching iPods with new computer and getting iTunes to recognize our iPods (it doesn't even recognize them when they're plugged in).
Hubby wiped my harddrive for me, so now I need to get everything back in proper places. I'm using windows XP and installed iTunes once again (I believe it's version 8). I also installed all of my iTunes songs. Now I need to know where to go from here. We have 3 iPods and I need to get them all synched once again. I know how to create different libraries for each of us, but I can't figure out how to get our songs back into our iTunes libraries. When I open iTunes and plug in an iPod, iTunes doesn't even show that an iPod is plugged in.
What do I do now to get each of our iPods synched with our own libraries?
TIA
Brandy

Thanks Zevoneer. The "Restart ipod service" worked and itunes is now recognizing my ipod! Hooray!
Okay, now how do I synch all of our ipods with our individual libraries (I don't want all of my kids' songs and vice versa)? We each have hundreds of songs on our ipods that we don't want to lose.
Thanks again!

HT1386 sync ipod touch with new computer

How do I sync my ipod touch with a new computer

Sync with new computer
https://discussions.apple.com/docs/DOC-3141

Hard drive crashed, how do I set up itunes sync from iphone with new computer?

hard drive crashed, how do I set up itunes sync from iphone with new computer?

hard drive crashed, how do I set up itunes sync from iphone with new computer?

Our old computer crashed which had all the kids ipod touch library on it. Now when I connect ipods to new computer it says I have to erase all the app, etc to sync with new computer. Is there anyway to sync to the new computer w/out losing all data?

Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?

- Transfer iTunes purchases to the new computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like on of those discussed here:
newer copy
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the iPod backup that iTunes makes does not included synced media like apps and music.

Trying to sync iPhone with new computer

Bought new computer. When I tried to sync iPhone it wanted to erase info on phone and sync with new computer iTunes which has nothing in it.

Sync with new computer
http://discussions.apple.com/docs/DOC-3141

Cannot sync ipad Air with new computer running windows 8

With new computer (HP Envy 27) running with windows 8, I have the latest iTunes installed, and successfully transferred my itunes library (books, music, TV programs, podcasts etc) to the new computer. I've tried multiple times to sync my iPad Air with no success. Only the Podcasts and Apps have been synched. No TV programs, and only a few music albums and books came across, despite the fact I selected the albums and books to synch individually. Can anyone help please?

Since you are able to sync some content and not all, I would first unsync (uncheck the box and hit apply) for a category (lets say books), then go back and re-sync (check the box again) and select just one item that did not sync before. If it syncs then you know it's not the content.
If it doesn't sync, then you will have to do a little more testing to see what it is, like trying to sync from a new library or new user.
Also, verify in itunes what's on the iPad by showing the sidebar and clicking the arrow next to the iPad on that sidebar. You can see what has made it onto the iPad. If its on the iPad there, but not showing up in the proper place on the iPad's screen (like books in iBooks) then you will need to troubleshoot the device up to maybe even restoring it as new.

Can't Complete the Sync with new Computer

I can't complete sync the iPhone with iTunes 64 bit or 32 bit. The new computer runs a 64 bit OS. The error message states that the iPhone cannot sync 'Unknown Error (-53). It keeps on coming up. Can someone help me to how to complete the sync.

Deselect Sync music followed by selecting Apply.
If you now don't have anything selected under the Music tab, the Podcasts tab, the Movies tab, the TV Shows tab, or the Photos tab for your iPhone sync preferences and you don't have manually manage music and videos selected under the Summary tab for your iPhone sync preferences, this should mean no iTunes content is available on your iPhone now - no music, no podcasts, no movies, no TV shows and no selected photos transferred from your computer.
If so, try selecting Sync Photos only under the Photos tab for your iPhone sync preferences, select the folder of photos you want transferred to your iPhone followed by a sync. Is the sync for transferring photos from your computer successful? If yes, follow this by selecting Sync Movies under the Movies tab for your iPhone sync preferences, select a movie to be transferred to your iPhone followed by a sync. If this was successful along with transferring selected photos from your computer to your iPhone, the problem doesn't lie with photos or movies.
Follow me now?
Have you manually messed around with any files in your iTunes named folder on your computer where your iTunes library is stored?

Given old broken ipod mini with new computer

my cousin had a broken ipod mini and she was given an ipod video. she gave me her old broken ipod mini and it was past her one year warranty. anytime i touch any button there is just the apple logo and a sad icon. i`ve tried going online to find a solution but i couldn`t fix it myself. i know what everyone would say, go to the store and fix it right? but i can`t, personal reasons. she gave me her ipod video iPod CD and i installed iTuens and QuickTime player. i plugged the ipod mini into my computer but it`s not there and it won`t charge. it won`t do anything and everytime i still press any button it shows the apple logo then a sad icon.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

No Windows DVDs with new computer.

There were no Windows 7 disc given with my new computer. Now I am getting the blue screen error every time I boot up. How should I go about getting a Windows 7 disc to reinstall windows from?

Yes the machines that are sold without recovery media have the ability to make them. This is also a service that Geek Squad offers as part of a setup of a new computer that clients can also elect to have us perform for them if they wish. The problem for the OP is they didn't make the discs and now the machine is BSODing. This means that the machine is likely not stable enough to burn a set of recovery discs from as that would take several hours on most machines.
With the machine unable to boot the only option the OP has is to order them from the manufacturer.

Is there a way to use ipod with new computer without erasing entire library

I'm not really tech-savvy, but I'm tossing my old computer and getting a new one - is there a way to use my ipod on my new computer without erasing my existing library? It won't let me make changes to my ipod and wants me to erase everything that is on there right now - HELP!

Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in iTunes enable it for disk use, this is required for most if not all the utilities listed below so they can access the files: Using your iPod as a storage drive
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
iRepo Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows Versions
Music Rescue Mac & Windows
iPodCopy Mac and Windows Versions
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

How can I keep a playlist on phone when syncing with new computer?

When syncing my IPhone I am prompted with an ominous message that says "Are you sure you want to remove the existing music ... from this phone and sync with this ITunes library? Music .... will be removed and items will be synced from this ITunes library" The answer is no because I have a playlist I would like to keep on the phone, but add one which resides on the computer I am attempting to sync with. That is not an choice presented, the choices are Cancel or Remove and Sync. Apple should either give more options or at least a better explanation. I have synced this phone and computer combination before but have since created a new playlist in the computer (a Mac Mini).
So how can I keep a playlist on the phone and add one from the computer too? Is it possible to view the phone as a drive and move items around in that manner? I use ITunes on both Windows and Mac platforms but this issue has always been problem for me. I also have IPhone 3 (used as an IPod), IPhone 4S and Iphone 5.

Unless you can get the iPod backup file (and restore the iPod from that file on your new computer) from the "dead" computer you will lose all the app data you can export via email.
- Yu can trabsfer iTnes purchases from the iPod by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- You can transfer non-itunes purchased music to the new computer by using one of the third-party programs discussed in this previous discussion.
Best iPod to PC
- After you move the stuff to the new computer, either restore the iPod from the backup, or if no backup, restore to factory defaults,new iPod and sync.

How do I sync my iPhone 5 with new computer?

I just sold my computer to my friend, but need to sync my iphone with a new computer. I have a lot of information on it that I don't want to lose, especially voice notes. I don't want to loose anything on my phone, just transfer iTunes libraries.
I tried to sync it and a pop up window came up with the Erase and Sync option. If I back up my iphone, where can I access the file? I need to take the voice notes from my phone and put them into individual files on Finder.
thanks!!!

Take a look at this article to get some background info: http://support.apple.com/kb/HT1495
Steve M.

Errors with new computer

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