ESATA HDD Random Disconnect SOLVED!!!

Fellow ThinkPad owners:
I've spent the greater part of the past two days trying to resolve the issue of my eSATA connected ThinkPad 500GB SHDD's tendency to randomly disconnect itself. I had just gotten my new W520 with Windows 7 64bit preinstalled, and was happily working away (I'm a banking applications developer) when out of the blue I would get a ThinkVantage message asking me to recover my current files to the C:\ drive. To my surprise and dismay, I noticed that this was occurring immediately after my HDD had "dropped" off MyComputer's list of available drives! I spent all day on the phone with Lenovo tech support to no avail. I did notice, however, that opening the ThinkVantage ToolBox (PC Doctor application) was a surefire way to cause the HDD to "drop" off immediately.
SOLUTION:
Uninstall ThinkVantage Toolbox! 
The problem has now ceased, and I've also noticed that the fan in the W520 is not nearly as overactive as it had been while the ToolBox was running in the background. 
Come on Lenovo, don't saddle us with additional bloat that actually impedes proper function of the **bleep** hardware!
And to PC Doctor, I suggest heeding the Hippocratic Oath: "FIRST, DO NO HARM"!!!! 
Danny

Thanks for posting your fix...
I agree, ThinkVantage Toolbox has gotten pretty invasive as of late. It has also become less useful, although you can install custom add-on modules to make it better.  Anyway, it is possible to keep the program installed w/o having all the background tasks.  This leaves the Blue ThinkVantage button active.
Install TVT
Launch TVT, Settings, then untick "Enable Quick Hardware Check", Save
right click on task bar and uncheck TVT
run taskmgr.exe
Disable PCDEventLauncher, PCDoctorBackgroundMonitorTask, and SystemToolsDailyTest
PCDEventLauncher will most likely be recreated if/when you next run TVT- but it is of little conequence.
Also, are you are using AHCI?  It is required for eSATA hot plug (+ some other features).  We have had systems that refuse to keep a eSATA drive connected when running in compatible mode.

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    |StationInit:   TCPPid = [1.100.9.58957]Socket Broken. DeviceName=SEP002584189723,IPAddr=10.100.7.49, Port=0xc702, Device Controller=[1,51,5397]|1,100,50,1.20646898^10.100.7.49^SEP002584189723
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    11:35:48.050 |StationInit:   TCPPid = [1.100.9.58250]Socket Broken. DeviceName=,IPAddr=10.101.1.112, Port=0xc436, Device Controller=[0,0,0]|1,100,55,3.1^*^*
    11:35:48.067 |StationInit:   TCPPid = [1.100.9.59376]Socket Broken. DeviceName=,IPAddr=10.101.1.16, Port=0xc55e, Device Controller=[0,0,0]|1,100,55,3.1^*^*
    11:35:48.099 |StationInit:   TCPPid = [1.100.9.58840]Socket Broken. DeviceName=,IPAddr=10.101.1.8, Port=0xc577, Device Controller=[0,0,0]|1,100,55,3.1^*^*
    The Cisco UP Presence Engine service on the peer node of a subcluster has failed AppID : Cisco Syslog Agent ClusterID :
    |StationInit:   TCPPid = [1.100.9.58957]Socket Broken. DeviceName=SEP002584189723,IPAddr=10.100.7.49, Port=0xc702, Device Controller=[1,51,5397]|1,100,50,1.20646898^10.100.7.49^SEP002584189723
    11:35:48.006 |StationInit:   TCPPid = [1.100.9.58948]Socket Broken. DeviceName=,IPAddr=10.101.1.42, Port=0xcbf2, Device Controller=[0,0,0]|1,100,55,3.1^*^*
    11:35:48.050 |StationInit:   TCPPid = [1.100.9.58250]Socket Broken. DeviceName=,IPAddr=10.101.1.112, Port=0xc436, Device Controller=[0,0,0]|1,100,55,3.1^*^*
    11:35:48.067 |StationInit:   TCPPid = [1.100.9.59376]Socket Broken. DeviceName=,IPAddr=10.101.1.16, Port=0xc55e, Device Controller=[0,0,0]|1,100,55,3.1^*^*
    11:35:48.099 |StationInit:   TCPPid = [1.100.9.58840]Socket Broken. DeviceName=,IPAddr=10.101.1.8, Port=0xc577, Device Controller=[0,0,0]|1,100,55,3.1^*^*
    and lots of them, for a few minutes and then it stops.  When I search around for solutions for this I see "contact TAC" repeatedly.  Can anyone help me determine if I have a cm problem or a network problem.  He did reboot the cluster 12 days ago and it didn't stop the problems.  The disconnect errors related to all components of the phone system (cucm, cuc, uccx, cups) and have been anything from "SDL link to remote application is out of service", "OUT-OF-SERVICE AppID : Cisco UP Presence Engine ClusterID", "
    The Cisco UP Presence Engine service on the peer node of a subcluster has failed AppID : Cisco Syslog Agent ClusterID", "user 2 ntpRunningStatus.sh: Primary node NTP server, SVUCCX01, is currently inaccessible or down"
    So its just like all communication breaks and then comes back again.  I'd like to do as much leanring as possilble with this and not just run to TAC.  Any suggestions?

    Hi Dustin,
    Please see the explaination for the error you are getting:-
    CCM_CALLMANAGER-CALLMANAGER-1-SDLLinkOOS : SDL link to remote application is out of service  Remote Application IP Address [String] Unique Link ID [String] Local Node ID [UInt] Local Application ID [Enum]Remote Node ID [UInt] Remote Application ID [Enum]
    Explanation   This alarm indicates that the local Unified CM has lost communication with the remote Unified CM. This alarm usually indicates that a node has gone out of service (whether intentionally for maintenance or to install a new load for example; or unintentionally due to a service failure or connectivity failure).
    Recommended Action   In the Cisco Unified Reporting tool, run a CM Cluster Overview report and check to see if all servers can communicate with the Publisher. Also check for any alarms that might have indicated a CallManager failure and take appropriate action for the indicated failure. If the node was taken out of service intentionally, bring the node back into service.
    Reason Code - Enum Definitions
    Enum Definitions - LocalApplicationID
    Value
    Definition
    100
    CallManager
    Enum Definitions - RemoteApplicationID
    Value
    Definition
    100
    CallManager
    The most common Lost communication for CallManagers could be Callmanager server hang, network problems or high CPU
    You can use RTMT to monitor this.
    CM servers keep a TCP connection to other servers in the cluster. When that TCP connection is broken due to network connectivity or lack of server resources, the above error is generated.
    Also the sdi traces you have provided won't be useful to analyze the problem but rather please take detailed sdl traces.
    If possible then take SDL detailed traces with sniffer filtering TCP port 8002 in order to find out if this is a Network problem or not.
    Sometimes due to highly fragmented disk can cause heavy disk I/O utilizing all the CPU.
    Was there any upgradation or migration activity was carried out in network?
    Please check the server NIC and switch NIC or other NIC have the same speed/duplex settings.
    Regards,
    Nishant Savalia

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