ESC (Escape) key not working in Mac and Windows?

It just won't work. Both OSes.

A bloating battery is a bad battery dying and developing gas inside. If this happens the bloated part can be under the left upperside of the keyboard and put pressure there. It may bulge the underside of the macbook, it may bulge under the trackpad and cause irratical trackpad behaviour, etecera. Check the battery.
If it is bad you should replace the battery.
Keyboard: you can replace the keys (per key) I think, if it is a bad keycontact.

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    Hi, thanks for your reply,
    I'd some search on the forum, however, there're some similar issue, but they are not A500 model, so i m not sure it's reference.
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    Hi
    It sounds strange to me that a Toshiba update (Toshiba Video Player, etc) would affect the function key functionality.
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    https://aps2.toshiba-tro.de/kb0/HTD2503B90001R01.htm
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