Escalation Layer don't work

Hi
I have a problem with all incidents, i can't escalate incidents!
I have 3 Techs and they i all members of Default Incident Team and member in Supervisors, Administrators
Tech1 is in Layer1, Tech2 in Layer 2 and Tech 3 in Layer 3
I dont matter how i change in Layers, Techs is the same i all Layers....
Is this a Database problem? How to check that?
Regards
Ulf

ulfhedlund,
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Murray --- ICQ 71997575
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(note underscores in place of spaces in string; underscores not insertable here)
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(note underscores in place of spaces in string; underscores not insertable here).
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''guigs2 [[#answer-684038|said]]''
<blockquote>
I truely admire the efforts that have been made to make this work.
"“We are unable to find a driver for your system.” "
For it not installing, you need to follow these instructions to install them: see the comments: [http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_devices/windows-10-atiamd-display-drivers/50944d10-dde3-4e08-8244-d54eb2b1e7de] --> take warning though it looks like it has caused issues for others as well.
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Is it possible to try Safe Mode after saving your session with [https://addons.mozilla.org/en-US/firefox/addon/session-manager/ Session Manager Addon]? IT would test hardware acceleration in Firefox.
</blockquote>
Thank you, guigs2! Sorry for my delayed reply...I didn't realize I hadn't gotten back to you. Update is that I did try a whole slew of other troubleshooting steps including starting FF in safe mode, to no avail. However, I was FINALLY (after months) able to solve this problem just today by pure chance!
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