Esiste un contatto mail per l'assistenza apple?cambio ipod 1gen

il mio ordine di riparazione per la sostituzione dell'ipod e' fermo al 4 gennaio dove si evince che mi avrebbero inviato il pacco vuoto non e' mai arrivato.cosa posso fare?
esiste un contatto mail per l'assistenza apple?per necessita' lavorative non posso stare al telefono.
Grazie Anticipate a tutti

il mio ordine di riparazione per la sostituzione dell'ipod e' fermo al 4 gennaio dove si evince che mi avrebbero inviato il pacco vuoto non e' mai arrivato.cosa posso fare?
esiste un contatto mail per l'assistenza apple?per necessita' lavorative non posso stare al telefono.
Grazie Anticipate a tutti

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  • Centro assistenza Apple autorizzato NON specializzato

    giorno 20 settembre portavo il mio iMac G4 17" (il mio tttessssoroooo) in quel di Messina per upgradare la ram a 1 GB e per sostituire il superdrive che iniziava a darmi problemi di masterizzazione. E' infatti a Messina che si trova il più vicino centro di assistenza Apple: Eniware. Lo porto e lo ritiro in giornata, tutto sembra a posto, ma quando lo riporto a casa non funziona più: dopo quindici minuti si congela il puntatore, poi kernel panic su kernel panic, almeno quindici in mezz'ora di utilizzo, e schermate bianche con scritto "memory error access". Il giorno dopo mi precipito da Eniware e pretendo ram compatibile e di buona qualità (credendo che il problema fosse della ram!). Lo tengono 12 giorni, ieri mattina - 3 ottobre - mi chiamano dicendo che il mac è pronto (questa volta con ram Apple) e che l'hanno tenuto in osservazione per tutta la mattinata, non avendo rilevato problemi di sorta. Stavolta, prima di ritirarlo, pretendo di provarlo in negozio, e il kernel panic si manifesta puntuale come 12 giorni prima. Chiedo spiegazioni: addebitano il problema al MIO OS CHE SICURAMENTE SI E' DANNEGGIATOOOOOO DURANTE IL VIAGGIO! io rispondo che lo uso da due anni senza alcun problema, allora proviamo a riavviare da disco esterno, da CD, da un powerbook, ma i blocchi di sistema sono ahimé puntuali! non potendo aggrapparsi a nulla mi dicono di LASCIARLO PER SMONTARLO PEZZO PER PEZZO E VEDERE DOVE STA IL PROBLEMA!!! chiedo un risarcimento per avermi danneggiato il computer, avendolo io consegnato loro in perfetto funzionamento, ma loro si rifiutano e ottengo solo indietro i soldi spesi per la ram! eppure io ho speso ben 75 € solo di spese di viaggio!!! ho denunciato l'incompetenza di Eniware (mi dispiace solo per il sig. Di Bella, l'unico tra tutti i tecnici preparato e simpatico) alla Apple, contattato altri centri di assistenza che mi hanno suggerito che probabilmente mi è stata danneggiata la scheda logica, la quale una volta riscaldatasi manda in tilt il mio adorato iMac, e infine mi sono rivolto la Federcon di Reggio Calabria la quale mi ha però sconsigliato di intraprendere azione legale, non potendo provare che SONO stati loro a rovinare il mio computer e comunque, in caso di esito positivo della causa, ne uscirei con un risarcimento di poche centinaia di €, essendo il mio computer vecchio di almeno due anni. Intanto il mio iMac è morto, non riuscendo a stare acceso per più di cinque minuti di fila (fortuna che prima di portarlo da loro avevo backuppato tutto), neanche in modalità 'disco di destinazione'. Mi vedo costretto ad anticipare l'acquisto di un nuovo computer, ma ho scritto questo post per dovere di cronaca e mettere in guardia quanti abbiano intenzione di rivolgersi ad Eniware, centro di assistenza POCO specializzata di Messina.

    Ciao e benvenuto alle discussioni di Apple. 
    Questo il nocciolo si lascia prendere dal panico è quasi certamente dovuto la RAM errata o poco costosa di qualità che è installata. Potrebbero anche essere collegati con il iMac che si surriscalda se il centro di servizio non ristabilisse correttamente la colla termica.
    Potreste provare a lavorare attraverso questa guida di risoluzione per il nocciolo vi lasciate prendere dal panico ma penso che il centro di servizio debba essere del loro mess.
    Hello and Welcome to Apple Discussions.
    These Kernel Panics are almost certainly due to incorrect or cheap quality RAM having been installed. They could also be related to the iMac overheating if the service centre did not restore the thermal paste correctly.
    You could try working through this resolution guide for kernel panics but I think the service centre must take responsibility for their mess.
    Per riferimento futuro:
    G4: Intel:
    HTH
    mrtotes

  • HT3529 Help with multiple e-mail addresses under one Apple ID

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    To make it simple, you can use your purchasing Apple ID on all your family devices in Settings > iTunes & App Stores > Apple ID. That allows you to share your Apps, Books and Music purchases from Apple iTunes Store, iBooks Store and Apps Store.
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  • How was someone using my e-mail address as their Apple ID?

    First time posting, so I apologize in advance if this is the wrong forum.
    1) I have a primary e-mail adress that is not linked to my iTunes.  The only time this e-mail address was used in conjunction with anything Apple was when I purchased Quicktime Pro in 2006 and registered my iPod in 2007.  I do have an iTunes account with a seconday e-mail address, and log in occasionaly to listen to free podcasts (never purchasing anything)
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    I live alone, and don't share my electronics with anyone, so I know it's not that.  so I'm left wondering - how did someone use my e-mail address as an Apple ID?  Wouldn't I have recieved an e-mail during the initial registration this person tried to use? 
    Thankfully I have no credit card associated with Apple, so I wasn't overcharged, but this seems like a big security hole.

    The content was this:
    Your Apple ID, [my primary e-mail address] , was just used to download -KingdomConquest- from the App Store on a computer or device that had not previously been associated with that Apple ID.
    If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
    If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
    Regards,
    Apple
    There is the possibility that I did change my iTunes account to my primary and just forgot, but that's doubtful considering a) today was my first e-mail from Apple since 2007 on this address and b) I'm still recieving iTunes updates on my secondary e-mail that I registered years ago. 
    Also, I don't own any devices capable of running Kingdom Conquest. Thankfully, it's a free app.  It would be interesting to see a list of other apps downloaded with this ID, if any.  Is there a way to do that?
    Maybe someone mistyped their email address when creating their account and it just happened to be yours?
    I thought that, too, but my e-mail address is [email protected]  My first name is somewhat common, my last name is definitely not.  And back to what I said earlier, I never recieved a registration e-mail from Apple, just the one above.

  • Can't use Find My Friends on iPhone due to Apple ID not being verified. Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!

    Can't use Find My Friends on iPhone due to Apple ID not being verified.
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    I would like to see the same mails in all my apple devices. Can someone please tell me how? My calendar and contacts sync but my mailboxes dont...

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  • Please help, how to send mails faster / send more mails per hour

    hello,
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    Lots of variables here....Also my maths says only 180 per hour.... i.e. three a minute.
    1) you are using a database to get info from. What is the average response time of the DB server? Looks like you are doing one SQL then reading the result table but does the initial SQL take a while?
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