ESS Benefits open enrollment - Issue

Hi,
When we click on the benefits open enrollment link, we do not want some of the plans to be displayed to the ess user. Is there any way to control it ( SPRO or BAdI ).
Env - EP 7.0, ECC6.0
Thanks,
Ravi

I posed the same question to an ESS consultant who responded with the following:
"The plans presented in benefits enrollment (PZ14) and Participation Overview (PZ07) are list output from ABAP.  You can go into the program and select or exclude some of them based on certain criteria.  I've seen customers extend the Plan infotype to add a flag field to make it configurable to show, not show a given plan."
Since specific instructions weren't given, I wouldn't consider the issue answered.
However, I can provide the following work around:
Due to the fact that different populations have different open enrollment period timeframes, and all populations have been configured under one benefit area...we decided to create an "Open Enrollment Adjustment Reason" for each group instead.  Thus, the Adjustment Reason permissions will only display the plans we want the employee to see via ESS.  Prior to the open enrollment period for the population, we will run the Mass Adjustment Reason report to create IT378 for all relevant employees.  The OE offer will appear as another Adjustment Reason under the Enrollment service in ESS.

Similar Messages

  • Regd:Benefits Open Enrollment Issue

    Hi SAP,
    I have problem in Open Enrollment which is in ESS.
    We have used the Portal Navigation for designing the Navigation instead of Homepage Framework.
    When we were using Homepage frame work the open Enrollment works fine(ie) it will be highlighted when the period is opened and it will be glared when the period is closed.
    But now after changing the navigation design it is working fine when the period is open but its not getting blared or disabled when it is closed instead it gives me the error.
    I need to make it disable when the period is closed.
    Is there any configuration that I have to do.
    Please put me some light on it.
    Its very urgent.

    I posed the same question to an ESS consultant who responded with the following:
    "The plans presented in benefits enrollment (PZ14) and Participation Overview (PZ07) are list output from ABAP.  You can go into the program and select or exclude some of them based on certain criteria.  I've seen customers extend the Plan infotype to add a flag field to make it configurable to show, not show a given plan."
    Since specific instructions weren't given, I wouldn't consider the issue answered.
    However, I can provide the following work around:
    Due to the fact that different populations have different open enrollment period timeframes, and all populations have been configured under one benefit area...we decided to create an "Open Enrollment Adjustment Reason" for each group instead.  Thus, the Adjustment Reason permissions will only display the plans we want the employee to see via ESS.  Prior to the open enrollment period for the population, we will run the Mass Adjustment Reason report to create IT378 for all relevant employees.  The OE offer will appear as another Adjustment Reason under the Enrollment service in ESS.

  • ESS: Benefits: OPEN ENROLMENT NOT VISIBLE in ESS

    Hi Gurus,
    This is regarding a SAP HR implementation for US.
    Open Enrollment Service is giving a dump with error
    u201CNo Correct Adjustment Reason Specifiedu201D.
    Following has been checked, still unable to view it in ESS.
    u2022     Employees are configured for running Open Enrollment for employees.
    u2022     Employees are assigned to appropriate PA and PSA. Country grouping for both the employees is USA: 10.
    u2022     Maintained appropriate data in Infotype 0171(General Benefits Information). Correct benefit program grouping is done for both employees ie maintained first and second program grouping for both employees.
    u2022     Maintained Benefit Adjustment Reasons for both the employee i.e. Infotype 0378(Adjustment Reason Data).
    u2022     Maintained Open Enrollment Offer for employees between 09.13.2008 and 10.13.2008. (MM/DD/YYYY).
    u2022     Program HRBEN001 is running correctly in backend. Both employees are able to choose different benefit plans during the open enrollment period.
    u2022     User  is having SAP_ALL authorizations.
    u2022     Resources and Services are correctly defined and linked in the backend.
    u2022     HR_BEN_ESS_RFC_ENRO_REASONS is a SAP defined function module to fetch benefit data from Benefit module and post it to ESS internal tables. Testing it in the background using transaction se37 gives correct results in the backend. It is displaying Open Enrollment as one of the Benefit Reasons.
    Kindly help with any pointers at the earliest.
    Thanks & Regards
    Kumarpal Jain

    Kumarpal,
    did you check this thread
    https://forums.sdn.sap.com/click.jspa?searchID=17218337&messageID=6299502
    Thanks
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  • ESS - Benefits - Open enrollment  (Concurrent employment is enabled)

    We are trying to set up ESS open enrollment. After adding/editing/changing plans --> review enrollment --> Save.
    On saving, getting an error "rfc_error_system_failure" on the ESS screen.
    Checked with ST22 for the error details. The name of runtime error is "uncaught exception" and the exception is "CX_HRPA_VIOLATED_PRECONDITION". 
    Based on a  Similar thread on the forums --> Link : [Re: CX_HRPA_VIOLATED_PRECONDITION using HR_INFOTYPE_OPERATION to insert rec; and Sap note #  493984  , the error seems to be related with concurrent empoyment.
    Analysis:
    1. If CE is disabled, there is no error - open enrollment works fine both in R/3 (HRBEN0001) and via ESS
    2. If CE is enabled," open enrollment" in R/3 using HRBEN0001 - there is no error.
    3. Error occurs only when "open enrollment" is accessed through ESS, when CE is enabled.
    Would like to know if some one can share their experience on using ESS open enrollment when CE is switched on?
    Version details: ECC 6.0 (support pack level 22 for SAP-HR and EA-HR), EP 7.0 , ESS BP 1.0
    Thanks,
    Javed.

    Problem solved after deploying note # 1020389

  • ESS Webdynpro – Benefits – Open Enrollment

    We currently have the ITS application for benefits open enrollment (PZ14) up and running. We are trying to setup the Webdynpro service for Open Enrollment.
    We are on ECC 6.0, EP 7.0 latest SPs and we are using XSS 600 webdynpro Software Components.
    Problem:
    When we click on Open Enrollment service (Webdynpro), the following message comes up:
    “No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance”.
    The same service works fine with the ITS service for the same PERNR. The ITS service is able to show up the Open Enrollment without any problem.
    Even if I include an entry in Infotype 0378 – Adjustment Reasons, the new enrollment reason can be seen under the ITS Service but not under the webdynpro service.
    Is there any additional customization (configuration) required for the Webdynpro Service for Open Enrollment.
    thanks,

    Experiencing the same issue.  Did someone find a solution to this?
    Thanks!

  • ESS Benefits Generic Enrollment - Different behavior backend v/s portal

    We are using the ESS Benefits generic enrollment service for enrollment kicking off the adjustment reasons on IT 0378.
    Here is the configuration set up, trying to simplify to explain the matter. We are on ECC 6.0 with EHP2.
    1.  Configured one plan type in savings category.
    2.  Within this plan type,  configured 2 plans.
    3.  Configured all other related configuration to set up the 2 plans.
    4. Configured the adjustment reason and the appropriate plan type created in step 2.
    5.  Created the required adjustment reason on 378.
    In HRBEN0001 transaction via backendwe can  see the 2 plans configured within the plan type.
    But when Trying to enroll from ESS - only one plan can be seen for that plan type, the other plan is not shown at all.
    OK - eventually, debugged and found this piece of code in FM HR_BEN_ESS_FILL_SELECTION_DISP.  The 2 different plans are there until this piece of code takes one of them Off...
      CODE -
    3.) Reduce entries to one entry per type and period
      delete adjacent duplicates from selection_display_gt
        comparing pernr
                  barea
                  bpcat
                  pltyp
                  begda
                  sprps.
    CODE -
    This FM is called only for ESS application and not for backed program.
    What we do not understand is why is it behaving differntly on backend v/s portal.
    Any information or experience with this form any one of you will be highly appreciated.
    Thanks.

    Siddharth,
    Thanks for your reply. Yes ESS has its own FMs.  The UI, user exits, BADIs etc are different for backend v/s front end.
    What we are not clear with, is the different behavior in core functionality --  i.e. When the adjustment reason is processed from the backend using HRBEN0001 - The 2 plans within the Plan Type are available for elections. BUT the same adjustment reason for the same penr when processed from  ESS - there is just one plan available for elections.
    It's clear from the code, that it is deleting one plan and this code is within the FM which is called only from ESS.  But we are still not sure why it should behave differently i.e. 2 plans via backend v/s one plan  via ESS. 
    Wanted to see if anyone can share any information if they have a similar benefits set up .. 2 plans within one plan type FOR savings plan category and then having a adjustment reason set up.
    Regards.

  • Restricting certain plans from ESS during open enrollment

    Hi Experts,
    We have a requirement to restrict plans from ESS during open enrollment. Please let us know the best possible solution to acheive the same.
    We have found that Proxy class CL_BENEFITS_AREAPAGE which is assigned to the service can be copied and enhacned to filter the plans, is this the right approach?

    I had that exact same delima, but one of our consultants pointed us to the transaction: HRBEN00ADJRSN
    This is a mass load of adjustment reasons.  You just need to feed the program the total time allowed for adjustments and things like start of records date and end of records date.  Because of the dates and the potential for different plans to have different dates, we actually have two open enrollment adjustment reasons.  We have one for Flexible spending where I give the 1/1 begin date and a 12/31 end date since it is only effective for the year in question.  Then we have our main open enrollment for all other plans where the begin date is 1/1 of the new year and 12/31/9999 for the endda.  I then run the HRBEN00ADJRSN twice for the population:  once for the flex enrollment, and then again for the main open enrollment adjustment reason.
    DP

  • ESS Open Enrollment Issue

    Hi,
    We have recently implemented EP 6.0 on ECC 5.0. In the Open Enrollment service (Benefits & Payment workset), a link 'Print New Plan Selection' appears when the plan selection has been submitted. We do not want this link to appear. In the ITS version, we just did not set up the form type 'B2' in Benefits IMG and PZ14 service took care of disabling it.
    However, with WebDynpro ESS I am getting a critical error stating 'Form type B2 does not exist'. We do not have to give this option of printing confirmation form after enrollment. Points will be rewarded for relevant answers.
    Regards,
    Abhijeet.

    Please access:
    SAP Customizing Implementation Guide > Personnel Management > Benefits > Flexible Administration > Form Setup > Assign Templates to Form Types (V_T74HL)
    Set
    Form Type: B2 Confirmation form
    ADOBE FORM: HR_BEN_CONF
    And SAVE
    fyi
    Marcelo Casaca
    Business Consultant
    NorthgateArinso
    Alameda Madeira, 53
    Conjunto 52, Andar 5 Alphaville
    06454-010 Barueri-São Paulo
    BRAZIL
    Phone: +55 11 3028-8910
    Fax: + 55 11 3028-8911
    URL: www.northgatearinso.com

  • Benefits Open Enrollment using BSP

    Hi All,
    I am new to the BSP forum. I am a HCM functional person. I wanted to know your view in this matter. We are live in SAP ECC 6.0 with all modules but dont have ESS/MSS right now. We have been doing Open Enrollment via sharepoint forms till now. After employee completes the form the data is udpated in Sharepoint library and then we download these data to excel. We finally upload these data via LSMW/custom program to update Benefits Infotypes. This is a tedious process and takes a lot of time especially the download values from Sharepoint has to to be mapped to SAP fields etc. ESS/MSS may happen next year. We are weighing the pros and cons of creating the forms in BSP instead of Sharepoint. With BSP it might be easy to update the Benefits infotypes.
    Is it possible to create forms in BSP and store it in an internal table and then upload these data via a custom program / standard function modules to udpate IT167, IT168 etc.
    Please share your thoughts.
    Thanks
    Sanghamitra

    if those form fields needs F4, etc better to go with ABAP webdynpro.
    Is it possible to create forms in BSP and store it in an internal table and then upload these data via a custom program / standard function modules to udpate IT167, IT168 etc.
    Yes very much possible and much easier to develop and maintain.
    Regards
    Raja

  • ESS Webdynpro u0096 Benefits u0096 Open Enrollment

    We currently have the ITS application for benefits open enrollment (PZ14) up and running. We are trying to setup the Webdynpro service for Open Enrollment.
    We are on ECC 6.0, EP 7.0 latest SPs and we are using XSS 600 webdynpro Software Components.
    Problem:
    When we click on Open Enrollment service (Webdynpro), the following message comes up:
    “No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance”.
    The same service works fine with the ITS service for the same PERNR. The ITS service is able to show up the Open Enrollment without any problem.
    Even if I include an entry in Infotype 0378 – Adjustment Reasons, the new enrollment reason can be seen under the ITS Service but not under the webdynpro service.
    Is there any additional customization (configuration) required for the Webdynpro Service for Open Enrollment.
    thanks,

    Experiencing the same issue.  Did someone find a solution to this?
    Thanks!

  • ESS Open Enrollment Service

    Hello,
    I am on EP7.0 NW04s ECC6.0 and want to modify the ESS Service Open Enrollment ...and I am looking for the ESS Webdynpro Application service corresponding to it.
    Any help would be highly appreciated.

    Hi Antony,
    Thanks for replying.
    I have verified in SM30. I do not see any value in the input field for "URL of PCD". are there any other check points?
    Following are the details of the for the resources, service keys and service groups.
    Resource Key: EMPLOYEE_GENERICENROLLMENT_SERVICE05. 
    Directory Path: sap.com/ess~ben
    Object Name: BenefitsApplication
    URL Parameter: TRACKING_ID=GENERIC&INITIATOR_ROLE=HRASRD&EVENT=
    <b>Assignments</b>
    Servive Key: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT05.
    Service Group: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
    Resource Key: EMPLOYEE_GENERICENROLLMENT_SERVICE
    Directory Path: sap.com/ess~ben
    Object Name: BenefitsApplication
    URL Parameter: EVENT=
    <b>Assignments</b>
    Service Key: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
    Service Group: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
    I also have another issue came up during trials.
    I copied sub Areas, services, service group, resources, and assigned them accordingly to areas and group pages. and made changes respectively in the PCD location (application parameters:   sap.xss.menuargrp etc..).
    I removed the Sub Area from the Area Page. Still I am seeing some links like "Open Enrollement", "Adjustment Reason Enrollments" etc. which just refer the above Resource Keys. Where are the default values coming from? Like mentioned in one of the threads, are they coming from Client "000".
    Thanks!
    Message was edited by:
            minisap g
    Message was edited by:
            minisap g

  • Open Enrollment Text

    Within benefits open enrollment in ESS there is text at the top that states: 'This is your selection of benefit plans. From this list, you can add, edit or remove plans as needed. Whenever you edit a plan, its options are displayed. For every plan, you can specify your dependents and beneficiaries and select investments.'
    We would like to modify the wording of this text, but we cannot find it within the configuration or portal.  Where do we go to modify this text?
    Regards,
    Brad

    I can't get the CTRL + RIGHT mouse click trick to work for global personalization either.
    It should be as simple as the replies instruct, so I have no earthly idea why it's not working for us.
    My Portal resource has a Content Admin role, Admin user role, he's Selecting Final Option, Select Apply, Restarted the Server.  Nothing : (
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    I'm on the following:
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  • Issue with Open Enrolment Link in ESS - Benefits

    Hi Experts,
    We are facing two issues with open Enrolment Link in ESS for benefits, Need your help in resolving this. Please find the details below :
    1.       Benefits cost is not appearing in open enrolment Screen
    Details : Monthly Contribution cost is not appearing against the Benefits Plan for which employees are already enrolled in Open Enrolment Screen, Because of this employees are not able see previous contribution before deciding on contribution amount for next Financial Year.
    2.       URL for Benefits plan Gets disappeared in Open enrolment Screen
    Details : When Contribution is removed for any Benefits Plan the corresponding URL link disappears, But this comes up when the page is refreshed.
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    Our Live system is ECC6.0 SP level A4 , Please let me know if you need more details.Looking forward for your response.
    Regards,
    Shilpa

    In regards to your first question, it could be a date issue for the infotype record.  If the records for open enrollment are set to be effective for a future date, and the current record is delimited, then you won't see it in the open enrollment screen. This is true for benefits like a flex account because they have to be re-elected every plan year.
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  • ESS- Open Enrollment quick link - no plan selections

    I've enabled the Open Enrollment Quick link in Benefits and Payment.  When I execute it, I get the error message
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    This is pretty old but still for the people who will be visiting to this thread just like I did.
    We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
    Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
    It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
    So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
    -Pradeep

  • ESS Open Enrollment Statment Form

    Hello,
    I am on NW04s and ECC 6.0 and want to have Open Enrollment Statement Link in ESS ....what I want to know is whether this service is part of standard ESS or it's required to create it from scratch ...any ways what should be the approach of having it ......?
    Any help would be highly appreciated.

    Please access:
    SAP Customizing Implementation Guide > Personnel Management > Benefits > Flexible Administration > Form Setup > Assign Templates to Form Types (V_T74HL)
    Set
    Form Type: B2 Confirmation form
    ADOBE FORM: HR_BEN_CONF
    And SAVE
    fyi
    Marcelo Casaca
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    Alameda Madeira, 53
    Conjunto 52, Andar 5 Alphaville
    06454-010 Barueri-São Paulo
    BRAZIL
    Phone: +55 11 3028-8910
    Fax: + 55 11 3028-8911
    URL: www.northgatearinso.com

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