ESS Claims Problem

Question

Hi,
I am working on ESS / MSS Claims, the problem i am facing is
when the applicant calim for say 2400 where his eligibility is 2400
he is able to send the claim request to Appover & the request is reaching the approvers inbox,
but when the approver tries to approve the request it is giving the following error...
" Requested amount 24000 is greater than balance eligibilty amount 0.00 "
in appover level it is checking for the balance amount of applicant , which is not correct.
Can any one tell me why the system is checking the balance eligibilty amount of applicant at the approver level ?
Waiting for ur reply ...
Regards,
Srinath

Answer 1

Hi All,
I even checked the UWL XML content for Webflow connector.The particular Task ID for claims is registered there.CHeck the following .Do I have to add anything here?
<ItemType name="uwl.task.webflow.TS18900010.sap_R3%130" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
      <ItemTypeCriteria systemId="sap_R3%130" externalType="TS18900010" connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="WebDynproApplication" value="ClaimAdvanceRequest_IN"/>
            <Property name="WebDynproDeployableObject" value="sap.com/essinclaims"/>
            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>
Please help.