ESS- Open Enrollment quick link - no plan selections

I've enabled the Open Enrollment Quick link in Benefits and Payment.  When I execute it, I get the error message
"No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance"
R/3 and ITS both display the enrollment plan choices without an adjustment reason of OPEN.  Why can't the Portal ESS find them?

This is pretty old but still for the people who will be visiting to this thread just like I did.
We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
-Pradeep

Similar Messages

  • ESS Open Enrollment statement link

    Hello ,
    I am on NW04s and ECC6.0 and added a link on the confirmation screen for the Open Enrollment service for the Open Enrollment confirmation statement but when I click on the link I get the following error:
    com.sap.pcuigp.xssfpm.java.FPMRuntimeException: No correct adjustment reason specified
         at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:111)
         at com.sap.xss.hr.ben.enrollmentreasons.VcBenefitsEnrollmentReasons.isConsistent(VcBenefitsEnrollmentReasons.java:218)
         at com.sap.xss.hr.ben.enrollmentreasons.wdp.InternalVcBenefitsEnrollmentReasons.isConsistent(InternalVcBenefitsEnrollmentReasons.java:190)
         at com.sap.xss.hr.ben.enrollmentreasons.VcBenefitsEnrollmentReasonsInterface.isConsistent(VcBenefitsEnrollmentReasonsInterface.java:173)
         at com.sap.xss.hr.ben.enrollmentreasons.wdp.InternalVcBenefitsEnrollmentReasonsInterface.isConsistent(InternalVcBenefitsEnrollmentReasonsInterface.java:152)
         at com.sap.xss.hr.ben.enrollmentreasons.wdp.InternalVcBenefitsEnrollmentReasonsInterface$External.isConsistent(InternalVcBenefitsEnrollmentReasonsInterface.java:228)
         at com.sap.pcuigp.xssfpm.wd.FPMComponent.doProcessEvent(FPMComponent.java:507)
         at com.sap.pcuigp.xssfpm.wd.FPMComponent.doEventLoop(FPMComponent.java:437)
         at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:195)
         at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:110)
         at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
         at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.init(ClientComponent.java:429)
         at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:362)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:700)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:269)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingPortal(ClientSession.java:728)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:663)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
         at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:154)
         at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:78)
         at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:860)
         at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.create(AbstractApplicationProxy.java:220)
         at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1248)
         at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:353)
         at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:551)
         at com.sap.portal.pb.PageBuilder.wdDoInit(PageBuilder.java:190)
         at com.sap.portal.pb.wdp.InternalPageBuilder.wdDoInit(InternalPageBuilder.java:150)
         at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
    I wonder for the cause for this.
    Any help would be highly appreciated.

    can you please check 1068276.
    also please send the dump of R/3 using st22 transaction.

  • ESS Open Enrollment Statment Form

    Hello,
    I am on NW04s and ECC 6.0 and want to have Open Enrollment Statement Link in ESS ....what I want to know is whether this service is part of standard ESS or it's required to create it from scratch ...any ways what should be the approach of having it ......?
    Any help would be highly appreciated.

    Please access:
    SAP Customizing Implementation Guide > Personnel Management > Benefits > Flexible Administration > Form Setup > Assign Templates to Form Types (V_T74HL)
    Set
    Form Type: B2 Confirmation form
    ADOBE FORM: HR_BEN_CONF
    And SAVE
    fyi
    Marcelo Casaca
    Business Consultant
    NorthgateArinso
    Alameda Madeira, 53
    Conjunto 52, Andar 5 Alphaville
    06454-010 Barueri-São Paulo
    BRAZIL
    Phone: +55 11 3028-8910
    Fax: + 55 11 3028-8911
    URL: www.northgatearinso.com

  • ESS Open enrollment - Hide Plans

    Hi Gurus,
    We are implementing Open enrollment for ESS. The problem is when we run the Enrollment iView, it is pulling all the benefit plans, despite us having the Adjustment reason "OPEN". Even when I disable the adjustment reason, it is pulling all the plans with out any error. So, I believe the iView is not looking at the Adjustment reason at all.
    I have set the URL parameter in the resource "Z_EMPLOYEE_OPENENROLLMENT_SERVICE05" as "TRACKING_ID=OPEN&INITIATOR_ROLE=HRASRD&EVENT=OPEN". Also I have tried setting the Application Parameter in the Enrollment iView as "EVENT=OPEN". Are there some other parameter that needs to be set?
    Thanks,
    Sudhir

    Also, What is the difference between the Open Enrollment Service, FlexBens Enrollment, and Generic Enrollment?
    I am using the service Z_EMPLOYEE_BENEFITPAY_OPEN_ENROLLMENT05. Am I using the wrong service?
    thanks,
    Sudhir
    Edited by: Sudhir Avirneni on Aug 18, 2008 6:50 PM

  • ESS Open Enrollment Issue

    Hi,
    We have recently implemented EP 6.0 on ECC 5.0. In the Open Enrollment service (Benefits & Payment workset), a link 'Print New Plan Selection' appears when the plan selection has been submitted. We do not want this link to appear. In the ITS version, we just did not set up the form type 'B2' in Benefits IMG and PZ14 service took care of disabling it.
    However, with WebDynpro ESS I am getting a critical error stating 'Form type B2 does not exist'. We do not have to give this option of printing confirmation form after enrollment. Points will be rewarded for relevant answers.
    Regards,
    Abhijeet.

    Please access:
    SAP Customizing Implementation Guide > Personnel Management > Benefits > Flexible Administration > Form Setup > Assign Templates to Form Types (V_T74HL)
    Set
    Form Type: B2 Confirmation form
    ADOBE FORM: HR_BEN_CONF
    And SAVE
    fyi
    Marcelo Casaca
    Business Consultant
    NorthgateArinso
    Alameda Madeira, 53
    Conjunto 52, Andar 5 Alphaville
    06454-010 Barueri-São Paulo
    BRAZIL
    Phone: +55 11 3028-8910
    Fax: + 55 11 3028-8911
    URL: www.northgatearinso.com

  • Control ESS Open Enrollment to use adjustment reason instead of open offer

    Hi :
    We would like to control open benefit enrollment with adjustment reason instead of standard open offer. Plans are configured for adjustment reason 'OPEN', IT0378 created for the ee with this reason, and open enrollment period is configured . I use
    'EMPLOYEE_OPEN_ENROLLMENT_SERVICE05' as my resource.
    However, it keeps bringing up plans from standard open offer as versus to plan configured for adjustment reason 'OPEN'. Debugging through, I could see that it passes enrollment type 'O' (for open) instead of 'E' (for event) in 'SELECTED_ENROLL_REASON' to function 'HR_BEN_ESS_RFC_INIT_SELECTION' which in turn would cause it to select plans from standard open period instead of plans configured for 'OPEN' adjustment reason.
    What could I do to force ESS to use 'E' instead of 'O' ? I try to avoid having to create an enhancement point for the above fucntion to alter the field.
    Thanks.

    Double-post - closed

  • ESS Open Enrollment Service

    Hello,
    I am on EP7.0 NW04s ECC6.0 and want to modify the ESS Service Open Enrollment ...and I am looking for the ESS Webdynpro Application service corresponding to it.
    Any help would be highly appreciated.

    Hi Antony,
    Thanks for replying.
    I have verified in SM30. I do not see any value in the input field for "URL of PCD". are there any other check points?
    Following are the details of the for the resources, service keys and service groups.
    Resource Key: EMPLOYEE_GENERICENROLLMENT_SERVICE05. 
    Directory Path: sap.com/ess~ben
    Object Name: BenefitsApplication
    URL Parameter: TRACKING_ID=GENERIC&INITIATOR_ROLE=HRASRD&EVENT=
    <b>Assignments</b>
    Servive Key: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT05.
    Service Group: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
    Resource Key: EMPLOYEE_GENERICENROLLMENT_SERVICE
    Directory Path: sap.com/ess~ben
    Object Name: BenefitsApplication
    URL Parameter: EVENT=
    <b>Assignments</b>
    Service Key: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
    Service Group: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
    I also have another issue came up during trials.
    I copied sub Areas, services, service group, resources, and assigned them accordingly to areas and group pages. and made changes respectively in the PCD location (application parameters:   sap.xss.menuargrp etc..).
    I removed the Sub Area from the Area Page. Still I am seeing some links like "Open Enrollement", "Adjustment Reason Enrollments" etc. which just refer the above Resource Keys. Where are the default values coming from? Like mentioned in one of the threads, are they coming from Client "000".
    Thanks!
    Message was edited by:
            minisap g
    Message was edited by:
            minisap g

  • ESS Open Enrollment Error message

    Hello experts,
    I am coming to you because I cannot figure out why we are getting this particular error message when an employee is doing open enrollment.
    When an employee goes into ESS and tries to do an open enrollment for their medical/savings/insurance plans, the following error message occurred.
    No entry for period parameter 30 / payroll year   / payroll period
    This is not happening for all of the employees within this payroll area.  Just some....but enough to make it a good portion of our employee population.
    I have looked at the period parameters/calendar and modifiers etc. to see if the period was set up and could find nothing wrong.  We do have the period set up and the calendar goes out to 2010.
    I would really appreciate help on this issue since open enrollment begins very soon for us! 
    Thanks,
    Suparna

    Hi Arun,
    Yes,I have checked those tables (thank you though) and all appropriate values seem to be there.
    This is the first time we are doing open enrollment.  We went live with SAP in Jan 2008. At that time all employees were converted in with their respective benefit plans.  We have had new hires throughout the year who have enrolled and while we had a few onesie twosie issues, nothing of this nature.
    Do you think it could be in the ESS set up somewhere?
    My problem is that it works for some people and not others.  I am looking to see what is different on an employee that works vs one that doesn't.
    Any suggestions would be most appreciated!
    Thanks,
    Suparna

  • HELP! Itunes want open any quick link (Redeem, Account, etc.)

    I just bought my like 90th Itunes Gift card and went to itunes homepage click redeem and got this message:
    http://i514.photobucket.com/albums/t347/H3Modder/ItunesError.jpg
    It has not been working for about 6 hours now my Internet works just fine and this is the first time this has happen any ideas or answers?
    O also tried on ipod touch at my house and local library with Internet access to see if it was my Internet still won't work

    What happens when you try to launch applications? Do you see error messages?
    Check the behavior in Safe Mode by restarting the computer with the Shift key held down. Booting will take a while longer--this is normal, so just be patient.
    ~Lyssa

  • Restricting certain plans from ESS during open enrollment

    Hi Experts,
    We have a requirement to restrict plans from ESS during open enrollment. Please let us know the best possible solution to acheive the same.
    We have found that Proxy class CL_BENEFITS_AREAPAGE which is assigned to the service can be copied and enhacned to filter the plans, is this the right approach?

    I had that exact same delima, but one of our consultants pointed us to the transaction: HRBEN00ADJRSN
    This is a mass load of adjustment reasons.  You just need to feed the program the total time allowed for adjustments and things like start of records date and end of records date.  Because of the dates and the potential for different plans to have different dates, we actually have two open enrollment adjustment reasons.  We have one for Flexible spending where I give the 1/1 begin date and a 12/31 end date since it is only effective for the year in question.  Then we have our main open enrollment for all other plans where the begin date is 1/1 of the new year and 12/31/9999 for the endda.  I then run the HRBEN00ADJRSN twice for the population:  once for the flex enrollment, and then again for the main open enrollment adjustment reason.
    DP

  • ESS - Benefits - Open enrollment  (Concurrent employment is enabled)

    We are trying to set up ESS open enrollment. After adding/editing/changing plans --> review enrollment --> Save.
    On saving, getting an error "rfc_error_system_failure" on the ESS screen.
    Checked with ST22 for the error details. The name of runtime error is "uncaught exception" and the exception is "CX_HRPA_VIOLATED_PRECONDITION". 
    Based on a  Similar thread on the forums --> Link : [Re: CX_HRPA_VIOLATED_PRECONDITION using HR_INFOTYPE_OPERATION to insert rec; and Sap note #  493984  , the error seems to be related with concurrent empoyment.
    Analysis:
    1. If CE is disabled, there is no error - open enrollment works fine both in R/3 (HRBEN0001) and via ESS
    2. If CE is enabled," open enrollment" in R/3 using HRBEN0001 - there is no error.
    3. Error occurs only when "open enrollment" is accessed through ESS, when CE is enabled.
    Would like to know if some one can share their experience on using ESS open enrollment when CE is switched on?
    Version details: ECC 6.0 (support pack level 22 for SAP-HR and EA-HR), EP 7.0 , ESS BP 1.0
    Thanks,
    Javed.

    Problem solved after deploying note # 1020389

  • How do I restrict certain plans from appearing during Open Enrollment?

    We have 15 benefit plans for which all employees are eligible.  We do not want to change the groupings or settings for our Open Enrollment period but would like to restrict the plans that appear for Open Enrollment so that only 12 out of the 15 plans are displayed and available to employees in ESS.  Can this be done?  I know I can restrict which plans are available when using IT0378 Adjustment Reasons but cannot find a way to restrict the list for Open Enrollment.  Thanks for any suggestions.

    I had that exact same delima, but one of our consultants pointed us to the transaction: HRBEN00ADJRSN
    This is a mass load of adjustment reasons.  You just need to feed the program the total time allowed for adjustments and things like start of records date and end of records date.  Because of the dates and the potential for different plans to have different dates, we actually have two open enrollment adjustment reasons.  We have one for Flexible spending where I give the 1/1 begin date and a 12/31 end date since it is only effective for the year in question.  Then we have our main open enrollment for all other plans where the begin date is 1/1 of the new year and 12/31/9999 for the endda.  I then run the HRBEN00ADJRSN twice for the population:  once for the flex enrollment, and then again for the main open enrollment adjustment reason.
    DP

  • Renaming a plan for open enrollment - plan name doesn't seem to date track

    Hi,
    Has anyone ever renamed a plan. here is our situation.
    for 2012 we currently have 3 medical plans to choose from, to keep it simple... plan A, plan B, Plan C. The approach we thought would be the easiest would be rename plan A to be Plan X for then 2013 open enrollment. to see Plan X for the open enrollment period (nov 1 - nov 30) we changed the plan name on Oct 31. In addition we would end the eligibility for the other two plans on 31-dec-2012.
    so on Jan 1st Plan X is eligible, Plan B and Plan C are not. for the 2013 open enrollment Plan X (formally plan A) is the only plan available to select. which is what we want and open enrollment looks ok.
    The issue we see is with any new hire or other life events that allows enrollment for 2012. they see plan x, plan b, and plan c as option. We still need to show Plan A, plan B, and plan C as options for the remainder of 2012.
    I tried to rename the plan effective 01-jan-2013, but then the open enrollment still shows the same 2012 (plan A) during the enrollment period.
    i expected the open enrollment to use the plan name that for the date tracked time 01-jan-2014, even though the enrollment period for 2013 is nov1 - nov30...
    thought any one?

    Hi,
    Has anyone ever renamed a plan. here is our situation.
    for 2012 we currently have 3 medical plans to choose from, to keep it simple... plan A, plan B, Plan C. The approach we thought would be the easiest would be rename plan A to be Plan X for then 2013 open enrollment. to see Plan X for the open enrollment period (nov 1 - nov 30) we changed the plan name on Oct 31. In addition we would end the eligibility for the other two plans on 31-dec-2012.
    so on Jan 1st Plan X is eligible, Plan B and Plan C are not. for the 2013 open enrollment Plan X (formally plan A) is the only plan available to select. which is what we want and open enrollment looks ok.
    The issue we see is with any new hire or other life events that allows enrollment for 2012. they see plan x, plan b, and plan c as option. We still need to show Plan A, plan B, and plan C as options for the remainder of 2012.
    I tried to rename the plan effective 01-jan-2013, but then the open enrollment still shows the same 2012 (plan A) during the enrollment period.
    i expected the open enrollment to use the plan name that for the date tracked time 01-jan-2014, even though the enrollment period for 2013 is nov1 - nov30...
    thought any one?

  • No Plans selected during Open Enrollment in SAP ESS

    Hi Gurus,
    We finally configured the Open Enrollment link in the portal (ECC 5.0) but now when we click on the link what appears is this
    "No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance."
    I have configured the benefits adjustment reason and put in all the available plans in the reason for us to test. Any suggestions as to why we arent able to see any plans?
    Thanks
    Kavita

    This is pretty old but still for the people who will be visiting to this thread just like I did.
    We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
    Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
    It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
    So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
    -Pradeep

  • Open Enrollment In ESS quick link

    Hi
    I launch the portal and under ESS ->Benifits and payment The link for Open Enrollement is disabled.
    i check services for that under Homepage fraemwork. it's enabled and i also specifid the quick link for that.
    but it's not working. (it's still disabled and no quick link)
    regards,
    kinjal

    Hi Kinjal
    u check the following EMPLOYEE_BENEFITPAY_OPEN_ENROLLMENT
    under service (homepage framework)
    now also check the following service key under define services.
    EMPLOYEE_BENEFITPAY_OPEN_ENRO_DISABLED
    double click to open it and uncheck disabled check box and check quick link check box.
    save ur entry.
    restart the j2ee server
    both serice key has same resource EMPLOYEE_OPENENROLLMENT_SERVICE
    that's why u can't get the quick link.
    regards,
    kaushal

Maybe you are looking for

  • How do I download a rental that wasn't unloaded automatically?

    How do I download a rental that wasn't unloaded automatically?

  • Printing results in fully/partially blank pages

    I'm developing a Java application that generates printed output, and am having trouble with pages intermittently being printed partially or completely blank. The pages contain mostly a mixture of text and line graphics, and sometimes bitmap images su

  • ISE integration with SMS gateway required license

    Hello All, We have cisco WLC with guest wireless access configured to use local database. the managment requires new solution to send cridintials to user throug SMS after the user signup through portal. we decided to use the cisco ISE. my question is

  • Error proxing from OWA 2013 to Mailboxes in 2010

    We have a problem about the Exchange 2013 OWA accessing to a mailbox in Exchange 2010, if the mailbox is in 2013, the OWA works like a charm, but if I use another user mailbox that is residing in 2010, appears a screen shows me that something gone wr

  • Errors with CFGRIDUPDATE

    When using CFGridUpdate, I get this exception: Error casting an object of type to an incompatible type. This usually indicates a programming error in Java, although it could also mean you have tried to use a foreign object in a different way than it