Ess Print preview problem not updating in iviews

Hi Gurus,
in catw transaction ,i am entering the personal data through internet explorer in ess.after entering the personal details i am not able to see the details of the person in full screen through print preview.only half of the  screen(50%).
i want to see the data in full screen.this is very big issue with the client.as per my research i have made changes in include lzcatshtml-html forms in catw transaction.
pls help me out how the template is updated.
Awaiting desperately for help .
Thanks&Regards
pradeep

Hi,
Check the print parameters being used to generate the spool. Kindly check if the output device related settings are present in your Production system.
regards
Nitesh

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