ESsbase Data retrieve error

Question

I have recently upgraded the essbase on unix from 9.3.0.1 to 9.3.1. During the upgarde there was no problem it looks like it went smoothly. However, I could not retrieve data from excel addin or even from Adminstration console.
The error message I get from excel addin is: " cannot load application with error number 1052003.see server log file"
And I found the following error message in the server log:
"Starting application BigCorp
ld.so.1: ESSSVR: fatal: libARicu22.so: open failed: No such file or directory
[Fri Jan  9 15:50:32 2009]hypprd02 /ESSBASE0///Error(1052003)
Timed out reading from server"
Can you please help me resolve this issue
Thanks

Answer 1

Here is what the error description is for the Essbase error that is being returned:
h2. 1052003 Timed out reading from server
h3. Possible Problems
Analytic Services timed out before it could read from the server.
h3. Possible Solutions
<ul><li>Make sure that the [block size|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/dbag/dstalloc.htm#1011425] is within the recommended range. </li>
<li>Make sure that the following [environment variables|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/html_esb_error/erinfo.htm#environment] are set correctly:
<ul><li><code>ARBORPATH</code> (PC and UNIX) </li>
<li><code>PATH</code> (PC and UNIX) </li>
<li><code>LD_LIBRARY_PATH</code> (UNIX only) </li>
</ul>
</li>
<li>Make sure that the network is functioning correctly. Check the previous messages in the [application log|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/dbag/dlogs.htm] for [network error messages|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/html_esb_error/ernetwrk.htm]. </li>
<li>[Stop and restart|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/dbag/dagent.htm#1017676] Analytic Server. </li>
<li>Increase the values for [NETDELAY and NETRETRYCOUNT|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/html_esb_error/erinfo.htm#netdelay_netretrycount]. </li>
<li>Increase the values for AGENTDELAY.
<ol><li>If you do not have an <code>$ARBORPATH/bin/[essbase.cfg|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/techref/config/homecfgl.htm]</code> file on the server computer, create one using a text editor. </li>
<li>In the <code>$ARBORPATH/bin/[essbase.cfg|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/techref/config/homecfgl.htm]</code> file on the server computer, add or increase the value for AGENTDELAY. </li>
<li>[Stop and restart|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/dbag/dagent.htm#1017676] Analytic Server. </li>
</ol>
</li>
<li>Make sure that Analytic Server and the Analytic Services client are installed correctly. </li>
<li>Check to see if any [databases are corrupt|http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/html_esb_error/erinfo.htm#corruption]. </li>
</ul>
Note: this information is from http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/html_esb_error/erhelp.htm.
Tim Tow
Applied OLAP, Inc