Essbase excel add-on error after installing IR Studio.

Hyperion software compatibility issues?
Getting Essbase excel add-on error ("Error 1040007 Cannot find message database") after installing Hyperion Interactive Reporting Studio 9.3.1. We are able to consistently reproduce the error on several workstations.
Any ideas?
Thx,
Ernesto

Try installing IR first, followed by the Essbase client. I think that worked for us. I can't recall what our path looked like in that scenario I just remember if we did it in that order things worked fine. I think Support said there is no certain "install order" that truly fixes the problem, that you have to manipluate the path by hand. But I'm pretty sure installing IR first worked in our enviro.
I do not know of a way to install IR Studio without the Essbase components, my understanding from Support is that they changed the product install thinking it was better this way, they learned after the fact it actually causes the problem you experienced. I would imagine they've changed/fixed the install behavior again in post 9.3.1 releases, but haven't heard.
-Karen

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