Essbase Integration Services problem.

Hi All,
Thanks in advance.
I have access to only EIS Console through Citrix.
When I start EIS Console, after first loginwindow, it is throwing the error like " Server is not running, make sure that this is running" like so. As i think this is for EIS server. I m getting the console but unable to connect.
Now my Question is : Can we start the EIS Server through EIS Console. If there is any way PLease tell me.
Thanks
Shiv

You can't start EIS from the console. It should be running as a service on the server. If it stops (which happens more than I like) it must be restarted on the server. When I am in a production environment, when we are using EIS part of my process stops and restats the service before doing my EIS loads. It has saved me a bunch of problems. After stopping and after starting the service I use a sleep command to give it time to stop and start.
If you don't have access to the server, you will have to get someone who does to recycle the service

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