Essbase Service stops randomly

Essbase Service stops automatically, this stops the Essbaseapplications. When I restart the applications they get into FreeSpace recovery taking more time to complete blocking the useraccess to the other application. EssbaseService Error: 997, Shutting down Essbase service.. thanks Ramesh

What version of Essbase? Are you using App Mgr or Essbase Administration Services, and do you have PC Anywhere?

Similar Messages

Essbase services stop&start order

Hi all,
I want to knowthe order to stop&start essbase services
STOP:
administration servicese
Essbase services
Foundation
Openldap
but we have 3 batch script its stoping 4 services
and wat is HYS9ESBAgent11.1.1.1_Hypservice_1??
where should i find thid in which folder
can any one tell me
Edited by: user8815661 on 15 nov. 2010 01:36

What you have written is the stop order and the reverse is start order.
and wat is HYS9ESBAgent11.1.1.1_Hypservice_1??It is the essbase agent running in the background services and available in
$Hyperion Home\products\Essbase\EssbaseServer\bin\ESSBASE.exe

Access Connections main service stops randomly

Hi all,
I have a T60 at work with the latest version of Access Connections. Over the last few weeks, my Access Connections will randomly show that it disconnects in my system tray. However, I am still connected to my company's network. Our tech group came out and said that they are seeing instances of the Access Connection Main service just stopping randomly. When I go into Services, I can verify that it has stopped. This happens anywhere from 20-60 mins after logging onto our network. It also only happens when I am docked to my docking station, not when I am wireless. If I have a tech remote into my machine and restart the service, it starts up just fine again.
Any thoughts as to what might be causing the service to stop like this? It doesn't present a problem if I stay docked...but if I undock and try to go wireless, it doesn't do the auto switching because it's frozen...so I always have to reboot.

Hi,
in this situation make following:
- go to services and open Properties of both AC Services and in the Recovery tab set all 3 options to "Restart the Service"
- In case this should not change the situation, then go to "Log On" tab and select "This account" and insert your name and password.
In this situation would be also good to check the Event log if there is any notice, why the Service stopped working.
Any info is appreciated.
Cheers

Essbase Services stops immediatly

Hi all,
I just configured Shared Services before trying to start Essbase 11.1.1.3 Server. The service starts but stops immediatly.
The log of Essbase is OK.
When I look at the Shared Services, I understand that something is wrong but I really don't understand what and why..!?
Can you help me I'm really lost and in stress with configurations issues...
See below the logs :
SharedServices_Hub.log
2011-09-14 10:34:06,665 [main] ERROR com.hyperion.hub.struts.action.HUBActionServlet - Unable to perform Native Directory Migration.
2011-09-14 14:39:58,956 [main] ERROR com.hyperion.hub.struts.action.HUBActionServlet - Unable to perform Native Directory Migration.
SharedServices_Security.log
2011-09-14 14:39:58,987 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:58,987 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,081 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,081 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,081 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,097 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,112 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,112 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,128 WARN [main] com.hyperion.css.spi.util.upgrade.UpgradeUtility.startMigration(Unknown Source) -- Native Directory Upgrade completed successfully.
2011-09-14 14:39:59,143 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,143 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,175 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,175 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,190 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,190 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,190 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,190 ERROR [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.updateProvisionData(Unknown Source) -- Skipping identity:- Cannot match idenity -
2011-09-14 14:39:59,190 WARN [main] com.hyperion.css.spi.util.upgrade.UpgradeUtilityV3.startMigration(Unknown Source) -- Native Directory Upgrade completed successfully.
2011-09-14 14:39:59,925 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute givenName[key=spi.provider.msad.user.fnAttribute,value=null]
2011-09-14 14:39:59,925 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute sn[key=spi.provider.msad.user.snAttribute,value=null]
2011-09-14 14:39:59,925 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute userPrincipalName[key=spi.provider.msad.user.emailAttribute,value=null]
2011-09-14 14:39:59,940 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute givenName[key=spi.provider.msad.user.fnAttribute,value=null]
2011-09-14 14:39:59,940 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute sn[key=spi.provider.msad.user.snAttribute,value=null]
2011-09-14 14:39:59,940 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute userPrincipalName[key=spi.provider.msad.user.emailAttribute,value=null]
2011-09-14 14:39:59,956 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute givenName[key=spi.provider.msad.user.fnAttribute,value=null]
2011-09-14 14:39:59,956 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute sn[key=spi.provider.msad.user.snAttribute,value=null]
2011-09-14 14:39:59,956 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute userPrincipalName[key=spi.provider.msad.user.emailAttribute,value=null]
2011-09-14 14:39:59,987 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute givenName[key=spi.provider.msad.user.fnAttribute,value=null]
2011-09-14 14:39:59,987 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute sn[key=spi.provider.msad.user.snAttribute,value=null]
2011-09-14 14:39:59,987 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute userPrincipalName[key=spi.provider.msad.user.emailAttribute,value=null]
2011-09-14 14:39:59,987 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute givenName[key=spi.provider.msad.user.fnAttribute,value=null]
2011-09-14 14:39:59,987 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute sn[key=spi.provider.msad.user.snAttribute,value=null]
2011-09-14 14:39:59,987 WARN [main] com.hyperion.css.spi.impl.msad.MSADProvider.constructUserFilterMap(Unknown Source) -- Failed to create filter entry for attribute userPrincipalName[key=spi.provider.msad.user.emailAttribute,value=null]
2011-09-14 14:41:20,501 WARN [main] com.hyperion.css.sync.impl.CSSMigrationAPIImpl.migrate(Unknown Source) -- Started Native Directory Migration!!!!
2011-09-14 14:41:20,579 WARN [main] com.hyperion.css.sync.impl.CSSMigrationAPIImpl.migrate(Unknown Source) -- Native Directory Migration log files are available at : D:\Hyperion\logs\SharedServices9\migration
SharedServices_Metadata.log
2011-09-14 14:39:59,987 [main] ERROR com.hyperion.eie.common.cms.CMSFacade - cleanupSlideUsers() - Skipping updating user identity in HSS DB
java.lang.ArrayIndexOutOfBoundsException: 0
     at com.hyperion.eie.common.cms.CMSFacade.cleanupSlideUsers(Unknown Source)
     at com.hyperion.hub.struts.action.HUBActionServlet.performHSSDBCleanup(Unknown Source)
     at com.hyperion.hub.struts.action.HUBActionServlet.init(Unknown Source)
     at javax.servlet.GenericServlet.init(GenericServlet.java:211)
     at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
     at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
     at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
     at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
     at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
     at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
     at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:904)
     at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:867)
     at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
     at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
     at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
     at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
     at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
     at org.apache.catalina.core.StandardService.start(StandardService.java:450)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
2011-09-14 14:40:00,003 [main] ERROR com.hyperion.eie.common.cms.CMSFacade - cleanupSlideUsers() - Skipping updating user identity in HSS DB
java.lang.ArrayIndexOutOfBoundsException: 0
     at com.hyperion.eie.common.cms.CMSFacade.cleanupSlideUsers(Unknown Source)
     at com.hyperion.hub.struts.action.HUBActionServlet.performHSSDBCleanup(Unknown Source)
     at com.hyperion.hub.struts.action.HUBActionServlet.init(Unknown Source)
     at javax.servlet.GenericServlet.init(GenericServlet.java:211)
     at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
     at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
     at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
     at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
     at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
     at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
     at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:904)
     at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:867)
     at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
     at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
     at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
     at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
     at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
     at org.apache.catalina.core.StandardService.start(StandardService.java:450)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
Thanks in advance !

First of all can you log into shared services without any problems, if so can create users and provision?
When you say the essbase.log looks ok can you post the details, also there should be SharedServices_Security_Client.log in the same directory
Before posting the logs delete essbase.log and SharedServices_Security_Client.log and then try and start the service, once it fails copy and post those logs.
Cheers
John
http://john-goodwin.blogspot.com/

Another service stops

Have one of my dsfw servers (oes11) that just yesterday or today
started having a dsfw service stop randomly.
Doing an xadcntrl validate shows:
Checking for RPC Endpoint Mapper Service is unused
Doing a reload usually gets it going again, but sometimes other
services end up not starting & then it takes a reboot to get everything
going again.
Suggestions?
Stevo

Originally Posted by Stevo
Have one of my dsfw servers (oes11) that just yesterday or today
started having a dsfw service stop randomly.
Doing an xadcntrl validate shows:
Checking for RPC Endpoint Mapper Service is unused
Doing a reload usually gets it going again, but sometimes other
services end up not starting & then it takes a reboot to get everything
going again.
Suggestions?
Stevo
Hi Stevo,
Is this on the server where DNS/novell-named cuts off every so often? And ifso, did you try adding the "-n 1" switch as per previous thread?
Also have a look at this TID: Support | Basic Troubleshooting of Domain Services for Windows
Cheers,
Willem

How to create a batch file to stop/start only essbase services 11.1.2.2

Hi,
I have a requirement to build a batch file to schedule stop or start essbase. This batch files should run daily once. Version 11.1.2.2.
I have tried to prepare a batch file which is calling the default service restart batch StartEssbase.bat and stopEssbase.bat.
Stop process is running fine. But, Start is not success. When I run StartEssbase.bat and stopEssbase.bat manually essbase is restarting successfully.
I tried with the command like START ESSCMD.exe "Password" also. Still it is not working.
Could any one please help with the batch scrpit how can I build to start or stop essbase.
Thanks
Srilatha Dasari

Hi,
You can use these...
Start essbase-------------------------------
REM ----------EssbaseAgent Start----------
net start HyS9ESBAgent11.1.1_hypservice_1
SET CHK46=%ERRORLEVEL%
IF "%CHK46%" NEQ "0" (
     ECHO "ERROR IN STARTING THE ESSBASE SERVICE"
     EXIT /B 46
) ELSE (
     ECHO "STARTING ESSBASE SERVICE WAS SUCCESSFUL"
     EXIT /B 0
PAUSE
Stop essbase----------------------------------------
REM ----------Stopping of ESSBASE Service----------
SET ESB_BIN_DIR=E:\Hyperion\products\Essbase\EssbaseServer\bin
SET SRCDIR=F:\Essbase\bin
SET MSHSRC=%SRCDIR%\ShutdownServer.msh
SET SERVERNAME=XXXXXXXX
SET USERNAME=XXXXXX
SET PASSWORD=XXXXX
REM *****************CALLING ESSBASE ENVIRONMENT SCRIPT***********************
CALL %ESB_BIN_DIR%\setEssbaseEnv.cmd
CALL %ESB_BIN_DIR%\ESSMSH %MSHSRC% %USERNAME% %PASSWORD% %SERVERNAME%
SET CHK10=%ERRORLEVEL%
IF "%CHK10%" NEQ "0" (
     ECHO ------------------------------------------------------
     ECHO [%DATE% %TIME%] ERROR IN STOPPING THE ESSBASE SERVICE
     ECHO ------------------------------------------------------
     EXIT /B 10
) ELSE (
     ECHO ------------------------------------------------------
     ECHO [%DATE% %TIME%] STOPPING ESSBASE SERVICE WAS SUCCESSFUL
     ECHO ------------------------------------------------------
     EXIT /B 0
The maxl is like
login $1 $2 on $3;
alter system shutdown;
exit;
Regards
Snehasis

Automate start/stop essbase service using Maxl or batch

Hi - how would my batch or Maxl file look like if I wanted to come out with a script to stop and start my essbase service? The reason why i am doing this is because I wanted to stop the essbase service, so that I can archive the essbase.log file.
I am on essbase 7.0, I have read on some postings that stopping and starting the essbase service can potentially corrupt the sec file. If so, then is there any other way of archive the essbase.log file so that it does not grow to megs.
Thanks.

Hi,
You could use the following maxl
alter system shudown;
it may be useful to stop all the applications first e.g.
alter system unload application all;
or you can use windows command line
net stop essbaseservicename
and to start
net start essbaseservicename
Another method to backup the essbase.log is to make a copy of the log then use maxl to delete the log.
alter system clear logfile;
Cheers
John
http://john-goodwin.blogspot.com/

Services stop at restart, router restart or randomly

On 10.7.2 Server DHCP, DNS, Netboot, Web and Open Directory services stop (as seen in Server Admin/Server.app) and are unable to be restarted. If I try to restart them I don't get an error message, but the indicator resolutely remains grey (instead of green).
I can make this problem happen by:
restarting the server
restarting the switch/router that runs the whole school
It also happens pseudo randomly.
To fix the problem I need to:
Unplug the main router and our internet ADSL box
Shut down the Server
Cuss.
Plug the main router/switch in
Plug in the internet box
Wait for a minute or so
Turn on the server
This is far, far less than ideal. I'm happy to grab error messages from console if that helps - but give me an indication for what service you'd like it from.
Perhaps you can tell me if this is a conflict somewhere - a bug, or something I can fix. It's driving me crazy.
Cheers,
Glen.

Hi Fabrizio,
why do you want to reboot your server every sunday?????
If you reboot your SAP this often, you'll have performance problems every Monday. All
of your SAP internal Buffers must be filled again after an reboot. If your DB is on the
same Host, also your DB Buffer is empty.
If this is an productive System, i highly recommend you that you not reboot your SAP System this often....
(By side, thats the difference between an *nix and an Windows System.).
What is the reason for doing that?
confused
Regards Manuel

Need Urgent Help... Essbase service is stopping automatically

Hello All,
In our production box essbase service is stopping automatically. Can you please help me to resolve this issue...
OS : Windows Server 2003
Hyperion : 11.1.1.3
SharedServices_Security_Client.log
2013-12-09 01:17:25,609 INFO [main] CSS is initialized as client. The default logger properties will be loaded com.hyperion.css.CSSSystem.<init>(Unknown Source)
2013-12-09 01:17:25,625 INFO [main] CSS Log file will be generated at F:\Hyperion\logs\essbase\SharedServices_Security_Client.log com.hyperion.css.CSSSystem.<init>(Unknown Source)
2013-12-09 01:17:25,625 INFO [main] Configure CSS with registry com.hyperion.css.CSSSystem.initCSSSystem(Unknown Source)
2013-12-09 01:17:25,625 INFO [main] Initializing CSS from Registry. com.hyperion.css.common.configuration.CSSConfigurationManager.getConfiguration(Unknown Source)
2013-12-09 01:17:25,672 INFO [main] Trying to get Registry Instance com.hyperion.css.registry.RegistryManager.<init>(Unknown Source)
2013-12-09 01:17:28,390 INFO [main] Got Registry Instance com.hyperion.css.registry.RegistryManager.<init>(Unknown Source)
2013-12-09 01:17:29,062 INFO [main] Got hub location from Registry:http://servername:28080 com.hyperion.css.registry.RegistryManager.getHubLocationFromRegistry(Unknown Source)
2013-12-09 01:17:29,312 INFO [main] Got native directory location from Registry:servername:28089 com.hyperion.css.registry.RegistryManager.getNativeProviderLocationFromRegistry(Unknown Source)
2013-12-09 01:17:29,328 INFO [main] URL constructed out of values in Registry database:ldap://servername:28089/dc=css,dc=hyperion,dc=com com.hyperion.css.common.configuration.CSSConfigurationImplXML.initConfiguration(Unknown Source)
2013-12-09 01:17:29,578 ERROR [main] 80:6007:Failed to load SAP certificate from keystore at SAP.keystore. Ignore if SAP provider is not configured.[Root Cause: Invalid keystore format ] com.hyperion.css.SAPSecurity.loadSAPCertificate(Unknown Source)
ESSBASE.LOG
[Mon Dec 09 01:17:25 2013]Local/ESSBASE0///Info(1051283)
Retrieving License Information Please Wait...
[Mon Dec 09 01:17:25 2013]Local/ESSBASE0///Info(1051286)
License information retrieved.
[Mon Dec 09 01:17:29 2013]Local/ESSBASE0///Info(1051199)
Single Sign-On Initialization Succeeded !
[Mon Dec 09 01:17:29 2013]Local/ESSBASE0///Info(1051232)
Using English_UnitedStates.Latin1@Binary as the Essbase Locale
[Mon Dec 09 01:17:30 2013]Local/ESSBASE0///Error(1051429)
Essbase Product Existence Check Fails against the Shared Services Server with Error []
Thanks,
Prathap

Hi Prathap,
[Mon Dec 09 01:17:30 2013]Local/ESSBASE0///Error(1051429)
Essbase Product Existence Check Fails against the Shared Services Server with Error []
Above entries in Essbase.log tells that Essbase product entry was not found in Shared services.
As you rebooted the server, you might have lost domain server logs, but I think you can get more info about root cause in Essbase.log or essbase related log files only.
Regards,
Santy.

Essbase Service suddenly stops during report automation

Has anyone experienced this before? The Essbase service suddenly stops while running batches.
I get the following message in the Event viewer everytime this happens:
The Hyperion S9 BI+ Analytic Services 9.3.0 - essbase service terminated unexpectedly. It has done this 5 time(s).
Is this due to constant batches with large reports taxing essbase?
Is there an Essbase.cfg modification that I can make to help avoid this?
Any help would be greatly appreciated. Thanks.

Thanks for the reply.
This is the exception file ( I believe it is generated at the server level as it is in the \Hyperion\AnalyticServices directory (if that is what you mean))
Are you saying I should add the SERVERTHREADS line for the App in question?
----- Exception Error Log Begin -----
Current Date & Time: Thu Mar 20 16:46:23 2008
Process Type: Server
Application Name:
Database Name:
Exception Log File: D:\Hyperion\AnalyticServices\log00012.xcp
Current Thread Id: 6744
Exception Code: 0xC0000005=Access Violation
Exception Flags: 0x00000000=Continuable
Exception Address: 0x0819A5D9
Exception Parameters: 2
Exception Parameter 0: 0x00000000=Read Violation
Exception Parameter 1: 0x00000000 (Virtual Address)
Debug registers not available.
----- Stack -----
Stack not available.
----- Application-Wide Configuration -----
Server Name:
Application Name:
Elapsed App Time: 06:23:14:33
Module Count: 0
----- Operating System Resources -----
System Date & Time: Thu Mar 20 16:46:23 2008
Elapsed OS Time: 41:21:21:35
OS Name & Version: Windows NT 5.02
CPU Count: 8
CPU Type: Unknown
Total Physical Memory: 8386732 KB (4293046272)
Free Physical Memory: 6502996 KB (2364100608)
Used Physical Memory: 1883736 KB (1928945664)
Swap Flags:
Enabled: Y
Disabled: N
File Found: Y
Denied: N
Swap file(s): C:\pagefile.sys
Correct Swap Space information currently not available
Total Drives: 4
Current Drive: 3
Drive 3:
Drive Name: C
Volume Label:
Drive Type: Fixed
File System: NTFS
Total Drive Space: 32770540 KB
Free Drive Space: 22710032 KB
Used Drive Space: 10060508 KB
Drive 4:
Drive Name: D
Volume Label: Apps
Drive Type: Fixed
File System: NTFS
Total Drive Space: 110563916 KB
Free Drive Space: 87119236 KB
Used Drive Space: 23444680 KB
Drive 6:
Drive Name: F
Volume Label:
Drive Type: Fixed
File System: NTFS
Total Drive Space: 209720508 KB
Free Drive Space: 76591820 KB
Used Drive Space: 133128688 KB
Drive 18:
Drive Name: R
Volume Label:
Drive Type: Unknown
File System: Unknown
Total Drive Space: 0 KB
Free Drive Space: 0 KB
Used Drive Space: 0 KB
----- System-Wide Configuration -----
Elapsed Essbase Time: 06:23:14:33
Essbase Version: 9.3.0
Essbase Description: ESB9.3.0.1.0B006
Network Type: Windows Sockets
Environment Variable: ARBORPATH = D:\Hyperion\AnalyticServices
Environment Variable: ARBORMSGPATH = D:\Hyperion\AnalyticServices\bin
Module Count: 0
----- ESSBASE.CFG Configuration Values -----
Configuration Value: JvmModuleLocation = D:\Hyperion\common\JRE-AMD64\Sun\1.5.0\bin\server\jvm.dll
Configuration Value: SharedServicesLocation = SBNETHYPWEB 58080
Configuration Value: AuthenticationModule = CSS http://SBNETHYPWEB:58080/interop/framework/getCSSConfigFile
Configuration Value: SSAUDITR =
Configuration Value: SUPNA = ON
Configuration Value: CCTRACK = FALSE
Configuration Value: DATAERRORLIMIT = 10000
Configuration Value: NOMSGLOGGINGONDATAERRORLIMIT = TRUE
Configuration Value: NETDELAY = 800
Configuration Value: NETRETRYCOUNT = 1000
Configuration Value: SSPROCROWLIMIT = 500000
Configuration Value: QRYGOVEXECTIME = 1500
Configuration Value: LOCKTIMEOUT = 600
Configuration Value: CALCLOCKBLOCKHIGH = 8000
Configuration Value: CALCLOCKBLOCKDEFAULT = 15000
Configuration Value: CALCLOCKBLOCKLOW = 100
Configuration Value: CalcNoticeHigh = 20
Configuration Value: CalcNoticeDefault = 10
Configuration Value: CalcNoticeLow = 5
Configuration Value: CalcCacheHigh = 199229440
Configuration Value: CalcCacheDefault = 104857600
Configuration Value: CalcCacheLow = 52428800
Configuration Value: DLSINGLETHREADPERSTAGE = FALSE
Configuration Value: DLTHREADSPREPARE = 4
Configuration Value: DLTHREADSWRITE = 3
Configuration Value: MultipleBitmapMemCheck = TRUE
Configuration Value: ParCalcMultipleBitmapMemOpt = TRUE
Configuration Value: AGENTTHREADS = 25
Configuration Value: AGTSVRCONNECTIONS = 100
Configuration Value: AGENTDELAY = 60
Configuration Value: SERVERTHREADS = POSBKUP 100
Configuration Value: EssbaseLicenseServer = @SBNETHYPESS
Configuration Value: DeploymentID = *
Configuration Value: AGENTPORT = 1423
Configuration Value: SERVERPORTBEGIN = 32768
Configuration Value: SERVERPORTEND = 33768
Configuration Value: AGENTDESC = essbase
----- License Information -----
Serial Number: bbbbbb
License Expiry Date:
Port Count: 0
Ports In Use Count: 0
Limited Use Version: N
Read-Only SS: N
Extended SS Macros: N
Read-Only SS Macros: N
Currency Conversion: N
SQL Interface: N
Evaluation Copy: N
Configurable By PMU: N
EmbedPorts: N
Aggregate Storage (ASO): N
SMP Support: N
No Spreadsheet Client: N
No AppMgr: N
Single-User Essbase: N
Essbase API_HVE: N
Block Storage (BSO): N
MultiCube: N
Hyperion Integration Server: N
EssbaseObjects: N
Hyperion Allocation Manager: N
Hyperion Analytic Reporter: N
----- Client Request Activity -----
Server Name:
Application Name:
Total Request Threads: 25
Avail Request Threads: 4294967283
Total Requests: 64721
Average Requests: 6467.000000
Weighted Average: 58.331350
Statistics Per Minute:
Current Requests: 53
Minimum Requests: 0.000000
Maximum Requests: 517.000000
Thread Count: 25
Thread Id 6280:
Request Name: Logout
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:55 2008
End Time: Thu Mar 20 16:45:55 2008
Thread Id 2028:
Request Name: Logout
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:55 2008
End Time: Thu Mar 20 16:45:55 2008
Thread Id 6088:
Request Name: Get Application Info
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:58 2008
End Time: Thu Mar 20 16:45:58 2008
Thread Id 5332:
Request Name: Select Application/Database
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:58 2008
End Time: Thu Mar 20 16:45:58 2008
Thread Id 4168:
Request Name: List Substitution Variables
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:58 2008
End Time: Thu Mar 20 16:45:58 2008
Thread Id 5144:
Request Name: Get Login ID
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:58 2008
End Time: Thu Mar 20 16:45:58 2008
Thread Id 5528:
Request Name: Get Application Info
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:58 2008
End Time: Thu Mar 20 16:45:58 2008
Thread Id 4564:
Request Name: Get Database State
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:58 2008
End Time: Thu Mar 20 16:45:58 2008
Thread Id 7240:
Request Name: Get Database Note
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:45:58 2008
End Time: Thu Mar 20 16:45:58 2008
Thread Id 5560:
Request Name: Login
Database Name:
User Name:
Start Time: Thu Mar 20 16:45:58 2008
End Time: Thu Mar 20 16:45:58 2008
Thread Id 10120:
Request Name: Get Login ID
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:02 2008
End Time: Thu Mar 20 16:46:02 2008
Thread Id 6688:
Request Name: Get Login ID
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:05 2008
End Time: Thu Mar 20 16:46:05 2008
Thread Id 7732:
Request Name: List Substitution Variables
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:05 2008
End Time: Thu Mar 20 16:46:05 2008
Thread Id 8844:
Request Name: Get Application Info
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:11 2008
End Time: Thu Mar 20 16:46:11 2008
Thread Id 2032:
Request Name: Login
Database Name:
User Name:
Start Time: Thu Mar 20 16:46:11 2008
End Time: Thu Mar 20 16:46:11 2008
Thread Id 6340:
Request Name: Get Application Info
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:11 2008
End Time: Thu Mar 20 16:46:11 2008
Thread Id 6928:
Request Name: List Substitution Variables
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:11 2008
End Time: Thu Mar 20 16:46:11 2008
Thread Id 7832:
Request Name: Select Application/Database
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:11 2008
End Time: Thu Mar 20 16:46:11 2008
Thread Id 7588:
Request Name: Get Login ID
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:11 2008
End Time: Thu Mar 20 16:46:11 2008
Thread Id 9968:
Request Name: Get Database State
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:11 2008
End Time: Thu Mar 20 16:46:11 2008
Thread Id 3752:
Request Name: Get Database Note
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:11 2008
End Time: Thu Mar 20 16:46:11 2008
Thread Id 7676:
Request Name: Get Login ID
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:14 2008
End Time: Thu Mar 20 16:46:14 2008
Thread Id 8804:
Request Name: List Substitution Variables
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:17 2008
End Time: Thu Mar 20 16:46:17 2008
Thread Id 9296:
Request Name: Get Login ID
Database Name:
User Name: hypadmin
Start Time: Thu Mar 20 16:46:17 2008
End Time: Thu Mar 20 16:46:17 2008
Thread Id 6744:
Request Name: Login
Database Name:
User Name:
Start Time: Thu Mar 20 16:46:23 2008
End Time: Pending
----- Exception Error Log End -----

Essbase service wont stop

I know this might be better posted in the Essbase forum, but..
I have Planning, Essbase, HSS etc running on Windows server, and recently have had the issue where Essbase service refuses to stop when running the job to stop all Hyperion services.
This has actually occurred on 2 seperate client sites.
Nothing obvious appears in the Essbase.log or on the server event log.
I know its vague but anyone got any suggestions ?
Edited by: Xansaman on Dec 8, 2010 12:57 PM

How are you trying to stop essbase via Maxl ? If not have you tried using Maxl
I know essbase can be funny about shutting down when there locks or unable to unload applications.
Cheers
John
http://john-goodwin.blogspot.com/

Imap service stopping at random

Hi,
We're running NSMS 4.15 on WinNTAS v4 sp6a. Every once in a while the imap service will exit. Nothing in the NT event logs or the NS IMAP logs. I set the logging mode to debug and there doesn't appear to be any more information in the log than before. The problem seems to not be related to load as it has happened at various times of the day (and night). Support has told us to reconstruct the mail folders which I did on Sunday with imap, pop, smtp, and http all off. Only store was running. On Tuesday the service stopped in the middle of the morning.
Any ideas out there?
tia, al

Hi!
I hade the same problem with IMAP. It seems that some mailbox has problem. One message in inbox or other folders could be case of problem.
1- If you look at the log files you can find account, which has problem. Normally, account before the message ?Messaging Server IMAP4 4.15 ? starting up? in the log file.
2- Log on with this account and find out the mail folder (inbox, sent box or other) that makes IMAP goes down. If inbox has problem the server goes down when you log on or synchronize the inbox.
3- Find out which message has problem. You may create a new folder and move the messages there to find out the problem message. Delete the problem message and run reconstruct for folder.

Essbase application stopped

Hi Gurus,
One of my essbase app has stopped. I tried to start it from the EAS console and it does not start. It give a message, the following application did not start.
It gives ERROR 1002097 Unable to load database
Any suggestions?
Thanks

Please check below steps!
Symptoms
Error 1002097 Unable to load database (dbname) when:
Trying to start an Application or
Trying to Launch a Business Rule from Essbase
The application log also may show the following two errors:
Unable to lock file dbname.esm
Unable to open dbname.esm file
Cause
A lock was kept on the database or file (either by third party process (e.g. virus scan) or Essbase (orphaned ESSSVR process)
Solution
Ensure in Essbase Administration Services that no locks exist (right-click on Essbase Servername, EDIT->LOCK and EDIT->LOCKED OBJECTS, and if your database/outline appears in there, unlock it.)
Ensure no third party process keeps a lock on Essbase files. Pay special attention to antivirus- and backup software that may be scanning / running on your Essbase folders as that can lock the files.
Check if any ESSSVR process stays when the Essbase Agent is stopped
If the Essbase Agent is stopped using the Services Panel on Windows while a process is currently running, or if there has been an abnormal termination of the Essbase Agent, orphaned ESSSVR processes can be left. The steps to recover are then:
On Windows:
1. Shutdown the Essbase server using ESSCMD or MaxL.
2. Check Task Manager, confirm the ESSBASE.exe process is gone.
3. Check for any orphaned ESSSVR.exe processes still running.
4. Do an "End Process" on any ESSSVR.exe process that is still running.
5. Start the Essbase service and start the application.
UNIX:
1. Log in to the UNIX server as the user that starts Essbase.
2. Shutdown the Essbase server using ESSCMD or MaxL.
3. Run a "ps -ef | grep ESSBASE" to confirm Essbase is shutdown.
4. Run a "ps -ef | grep ESSSVR" to check for orphaned ESSSVR processes.
5. Note the process id (PID) and do a "kill -15 (pid)" for each of the orphaned ESSSVR processes. It may take a few minutes for the process to terminate. If it does not terminate, you will need to run a "kill -9 (pid)" which is a hard kill.
6. Start Essbase as you normally do and start the application.
To shutdown Essbase using ESSCMD or MaxL, use the following commands:
ESSCMD:
Shutdownserver "servername" "username" "password";
MaxL:
Alter system shutdown;
Windows Services:
sc \\MACHINENAME stop "HyS9ESBAgent11.1.1_hypservice_1"
choice /n /t 5 /d y > nul

Essbase service gets shutdown abruptly

Hi, We are facing a problem with Essbase Service. even after multiple restarts, the service just stops with in few seconds after its starts. Please find below error in the log.
[Fri Apr 30 09:21:40 2010]Local/ESSBASE0///Error(1051496)
Essbase failed to register product at Shared Services Server with Error [Registeration failed: null.Registeration failed: null.]
We are using 11.1.1.3 version of Hyperion.
I have checked the Shared Services and its running fine, as i can login into the EAS.
Please suggest.

Is this app with foundation services right?
Have you check http://<servername>:58080/interop before you up essbase service?
base on my experiance Essbase always going down when it up that services too fast.
Try to stop all services include repository and make sure u can accsess interop before you up essbase services

CFMX windows services stopping

Hi,
Has anyone else run into the situation where the CFMX 7
ColdFusion services are stopping randomly?
Set-up - Server 2000, CFMX 7, IIS 5
On checking the windows services i'm finding that the
services are failing which require a restart, this holds up for a
while then the services stops again. On restarting i'm then
sometimes receiving the 'service specific error 2', strangely
enough not all the time though, i did set the services to auto
restart on failure, this however does not seem to start the stopped
service, is there a set order they should be starting in? If there
is a service dependency can be set, any ideas?
This has also been coupled with a license key error in the
logs saying the server may be out of compliance, we have checked
all our license keys they are all valid, bit stumped on that one.
Any ideas & help greatly appreciated...

That's a fairly generic error message - have you dug through
the JRun (runtime) logs, and/or the system event logs?
Some links that may help:
ColdFusion MX: Service startup fails with service-specific
error 2 following a service shutdown or restart
http://www.adobe.com/go/tn_18903
ColdFusion MX 6.1: Service startup fails with
service-specific error 2 following a system reboot
http://www.bpurcell.org/blog/index.cfm?mode=entry&entry=854

Essbase Service stops randomly

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