Essbase toolbar corrupted

When trying to use the toolbar that comes with Essbase, I just started getting the following error message when trying to use the buttons"The macro "C:\Program files\Adobe\Acrobat 5.0\PDFMaker.xla'!EssMenuConnect' cannot be found."It seems some how these two addins have become entagled and corrupted. I've tried unistalling and reinstalling Adobe, the Excel addin and even Excel. Each time trying to get it to work. I used a fresh copy of the Toolbar file from a another PC where I know it was working. No matter what I try, I can't get it to work.I also had OLAP Underground Powerbar4 installed, but I wasn't loving that, so I took it off.Has anyone run into a problem like this and know of a work around?Thanks

I found the solution on another forum and confirmed it through Hyperion tech support. By deleting the toolbar from the menu you can then open a clean copy of the Toolbar and it will restore.

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Essbase Application Corrupted

I have an Planning Application...
When i am Refreshing the Applicaiton to Essbase i got an error
" *com.hyperion.planning.olap.EssbaseException: Unable to load database [%s] (1002097)* "
.... my essbase is corrupt.... I guess...
I could not able to log into the EAS"Essbase application"
but I can still log into the Planning Application....
Can any one tell me how to restore the database in essbase... which is corrupted i guess...

Hi,
the Application"ABC" consists of two databases
DB1 and DB2
so you want me to go to
Z:\Hyperion\products\Essbase\EssbaseServer\app\ABC\DB1
Z:\Hyperion\products\Essbase\EssbaseServer\app\ABC\DB2
and rename the DB1.dbb and DB2.dbb in resp databases to .db?
One more thing i can see the DB1.db already exist in the Database folder :(
Can you tell me what do i need to do?
Is there anything releated to delete .esm file and restart database for the recovery? does this help???
Please do reply

Users are unable to access Essbase data-corrupt group

Someone moved a hyperion user to an ldap directory group that hyperion couldn't access which seems to have corrupted the group to which the ID belongs. I got rid of the ID but the users are still experiencing problems accessing essbase data. We have 9.3.1 and I have refreshed security filters and recycled many times. Does anyone have any suggestions? Should I reimport the secfile.txt?

Where I need to check the logs in tbl Logs under Appserver?
Well, I am unable to see complete input schedule. I have unprotected the sheet still there is data N38 but able to see before row 58. unable to expand.
Kindly suggest.

Essbase.sec corrupt

Hello all.
Some days ago we had to restart Essbase in order to activate some new config settings. But Essbase wouldn't start. We got the following error message on startup:
Fatal Error: Invalid record in security file. Restart Essbase using the latest backup security file, or set the ENABLESWITCHTOBACKUPFILE.
We switched to an essbase.sec from the day before and Essbase started. Then, some days later we once again had to restart the Essbase service, and then the exact thing happened once again. I started digging into different log files and I've found the following:
- A couple of days before the first restart of the Essbase service I see the following error message in the Essbase.log:
[Wed Oct 03 00:42:28 2012]Local/ESSBASE0///11068/Error(1056794)
Creation of backup file [E:\Oracle\EssbaseServer\bin\ESSBASETS_1349217747.BAK] failed with error status [1]
The secfile backup occurs every 5 minutes and have completed successfully every time since march 2012 (when we also had similar problems with corruption of the secfile).
- Just before the error I see that a refresh of Planning security filters is going on (triggered by a batch job).
- After we got Essbase up and running the first time with the secfile from the day before (but after the the first occurence of the error message "Creation of backup file...", which happened a day before that) the backup of the secfile completes successfully for a little while and then fails again with the same error message. I once again notice that a refresh of Planning security filters is going on right before the error occurs (triggered manually by a user)
- The exact same things as the previous point happened when we got Essbase up and running the second time.
My hypothesis is that something bad happened to the secfile when the first "Creation of backup fil..." error message appeared in the log file. And when Essbase was restarted two days later the error kicked in. I suspect we have som issues with our security. I wonder for instance what would happen if by accident an msad user was removed from msad (not Hyperion) and a Planning security refresh takes place...
I should also mention that after we got Essbase up and running the first and second time I notice the following error message some minutes after the first occurence of the "Creation of backup fil..." error message:
[Fri Oct 05 12:15:04 2012]Local/ESSBASE0///7424/Info(1051001)
Received client request: Get Security Exception in thread "Mistral" java.lang.OutOfMemoryError: GC overhead limit exceeded
     at java.util.Arrays.copyOf(Arrays.java:2882)
     at java.lang.AbstractStringBuilder.expandCapacity(AbstractStringBuilder.java:100)
     at java.lang.AbstractStringBuilder.append(AbstractStringBuilder.java:390)
     at java.lang.StringBuilder.append(StringBuilder.java:119)
     at java.lang.StringBuilder.append(StringBuilder.java:115)
     at javax.naming.ldap.Rdn.toString(Rdn.java:275)
     at java.lang.String.valueOf(String.java:2826)
     at java.lang.StringBuilder.append(StringBuilder.java:115)
     at javax.naming.ldap.LdapName.toString(LdapName.java:617)
     at com.hyperion.css.spi.AbstractJNDICacheBuilder.processChildren(AbstractJNDICacheBuilder.java:54)
     at com.hyperion.css.spi.impl.msad.MSADCacheBuilder.populateMSADCache(MSADCacheBuilder.java:196)
     at com.hyperion.css.spi.impl.msad.MSADCacheBuilder.buildCache(MSADCacheBuilder.java:65)
     at com.hyperion.css.spi.impl.msad.MSADProvider.createCache(MSADProvider.java:5309)
     at com.hyperion.css.cache.ProviderCacheThread.run(ProviderCacheThread.java:32)
java.lang.NullPointerException
     at com.hyperion.css.cache.CacheThread.unifyCache(CacheThread.java:209)
     at com.hyperion.css.cache.CacheThread.buildCache(CacheThread.java:106)
     at com.hyperion.css.cache.CacheThread.run(CacheThread.java:68)
Mode (from user [superadmin@Native Directory])
I hope some of you gurus can shed som light on this because I'm pretty sure the same thing will happen again the next time we restart Essbase.
Kind regards
Arild.

Hello again John!
Yesterday I finally had the opportunity to take the system down and do some testing.
First I did some testing without making any changes, just to see if I could isolate the problem application. I did it in the following manner:
- Restart Essbase with healthy secfile.
- Refresh Planning security from application A. Then watch the Essbase.log until an incremental backup of the Essbase.sec was completed. If successfull backup, I repeat the process with the Planning application B and so on.
- I finally isolated three applications which, after planning security refresh, lead to unsuccessful incremental backup of Essbase.sec.
- Then I applied an msad group filter in HSS as you suggested, restarted the whole environment (Essbase, HSS, Planning, ...) and also put back the healthy secfile.
- I then repeated the process with the three last mentioned applications and refreshed security filters and wathed the essbase.log. The first application was followed by a successful incr. backup of secfile! And this is a big application with lots of filters. Also, the essbase agent used 130MB RAM instead of 400MB, which was the normal amount. But when I refreshed filters for the second application Essbase shut down abnormally! This application however is small with not so many filters. Here follows excerpts from some log files at the time Essbase went down:
ESSBASE.LOG:
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///5220/Info(1056797)
Incremental security backup started by SYSTEM [DAEMON THREAD]. The file created is [E:\Oracle\EssbaseServer\bin\ESSBASETS_1351628311.BAK]
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///11276/Info(1051001)
Received client request: Verify Filter (from user [superadmin@Native Directory])
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///7888/Info(1051001)
Received client request: Set Filter (from user [superadmin@Native Directory])
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///5220/Info(1008106)
Exception error log [D:\Oracle\Middleware\user_projects\P114270071\diagnostics\logs\essbase\essbase_0\log00001.xcp] is being created...
[Tue Oct 30 21:18:32 2012]Local/ESSBASE0///5220/Info(1008107)
Exception error log completed D:\Oracle\Middleware\user_projects\P114270071\diagnostics\logs\essbase\essbase_0\log00001.xcp please contact technical support and provide them with this file
[Tue Oct 30 21:18:42 2012]Local/ESSBASE0///5220/Info(1054018)
RECEIVED ABNORMAL SHUTDOWN COMMAND - ESSBASE TERMINATING
ESSBASE AGENT LOG:
]Local/ESSBASE0///11552/Info(1051001)
Received client request: Set Filter Users (from user [superadmin@Native Directory])
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///10628/Info(1051001)
Received client request: Get User/Group Info (from user [superadmin@Native Directory])
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///6100/Info(1051001)
Received client request: Get User Type (from user [superadmin@Native Directory])
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///5220/Info(1056797)
Incremental security backup started by SYSTEM [DAEMON THREAD]. The file created is [E:\Oracle\EssbaseServer\bin\ESSBASETS_1351628311.BAK]
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///11276/Info(1051001)
Received client request: Verify Filter (from user [superadmin@Native Directory])
[Tue Oct 30 21:18:31 2012]Local/ESSBASE0///7888/Info(1051001)
Received client request: Set Filter (from user [superadmin@Native Directory])
12/10/30 21:18:38 Ping process
[Tue Oct 30 21:18:42 2012]Local////Error(1042013)
Network error [10054]: Cannot Receive Data
[Tue Oct 30 21:18:42 2012]Local////Error(1042012)
Network error [10054]: Cannot Send Data
APPLICATION LOG:
[Tue Oct 30 21:18:31 2012]Local/DK12Dk///4036/Info(1013205)
Received Command [Verify Filters]
[Tue Oct 30 21:18:42 2012]Local/DK12Dk///1460/Error(1042013)
Network error [10054]: Cannot Receive Data
[Tue Oct 30 21:18:42 2012]Local/DK12Dk///4036/Info(1013207)
RECEIVED SHUTDOWN COMMAND - SERVER TERMINATING
[Tue Oct 30 21:18:42 2012]Local/DK12Dk///4036/Info(1019018)
Writing Parameters For Database [Bem]
[Tue Oct 30 21:18:42 2012]Local/DK12Dk///4036/Info(1019018)
Writing Parameters For Database [Dk]
[Tue Oct 30 21:18:42 2012]Local/DK12Dk///4036/Info(1008106)
No message for message #1008106 in message database
[Tue Oct 30 21:18:42 2012]Local/DK12Dk///4036/Info(1008107)
No message for message #1008107 in message database
[Tue Oct 30 21:18:42 2012]Local/DK12Dk///4036/Info(1002089)
No message for message #1002089 in message database
EXCEPTION FILE SERVER LEVEL:
Current Date & Time: Tue Oct 30 21:18:31 2012
Process Type: Server
Application Name:
Database Name:
Exception Log File: D:\Oracle\Middleware\user_projects\P114270071\diagnostics\logs\essbase\essbase_0\log00001.xcp
Current Thread Id: 5220
Exception Code: 0xC0000005=Access Violation
Exception Flags: 0x00000000=Continuable
Exception Address: 0x00000000004DA59E
Exception Parameters: 2
Exception Parameter 0: 0x00000000=Read Violation
Exception Parameter 1: 0x00000000 (Virtual Address)
EXCEPTION FILE DATABASE LEVEL:
Current Date & Time: Tue Oct 30 21:18:42 2012
Process Type: Application
Application Name: DK12Dk
Database Name: Bem
Exception Log File: D:\Oracle\Middleware\user_projects\P114270071\diagnostics\logs\essbase\essbase_0\app\DK12Dk\Bem\log00001.xcp
Current Thread Id: 4036
Exception Code: 0xC0000005=Access Violation
Exception Flags: 0x00000000=Continuable
Exception Address: 0x00000000604E95EF
Exception Parameters: 2
Exception Parameter 0: 0x00000000=Read Violation
Exception Parameter 1: 0x00000000 (Virtual Address)
Do you have any recommendations about what to do next?
Kind regards
Arild Bjørsvik.

Why does Essbase become corrupted?

I see alot of advice on how to restore Essbase but very little information on why a database would become corrupted in the first place.
I have a database in 9.3.1 and I have a calc script that is run every evening that clears and copies data in the database. On Saturday night while this calc was running, the database suddenly became corrupted and would no longer start until a restored copy was put in place. This was the error:
A read from file [e:\Hyperion\AnalyticServices\APP\APPLICATION\DATABASE\ess00001.ind], with handle [5] from offset [21921792] for [8192] bytes, failed with error [0] and O/S return code [38] after [0] bytes.
Unable to Read Information From [5]
Essbase Internal Logic Error [7333]
The calc hasn't changed in a few months and the outline had not changed as well.
I would like to avoid having to do restores and would really appreciate any insight into why the database would be corrupted so I can try to avoid any future issues.

I've had databases go corrupt when:
1) Some other process tries to, or succeeds in gabbing rwrite access to files Essbase is trying to write to (think disk backup software).
2) The Essbase service is stopped while retrieves or calcs (and I suppose loads as well although I've never observed that) are occurring.
3) Weirdo hardware issues -- I've had RAID arrays die on me (and others) because of faulty hardware but this was a once in a career event.
4) Essbase/the OS runs out of disk space.
That's pretty much it for modern versions of Essbase. Older versions would go corrupt if you looked sideways at them but you're on 9.3.1, so that should not be an issue.
Regards,
Cameron Lackpour

Essbase.Sec corruption and relation with Planning

Hi all,
Is there any relation for Essbase security file with other Hyperion tools ?
We have security in Shared Services and have variety of Hyperion tools. If Essbase security file gets corrupted and restored backup is historical then will it has impact on security of other tools like Planning, FR, etc ? I understand we have to rebuilt security for Essbase since the historical restored file.
Thanks in Advance.

HN,
You should really have a nightly backup of your security file. It's easy to force it to a backup file (or just take whatever the latest backup is but I think I like the force backup approach even better) and thus not have to stop Essbase to get the critical information. See this thread:
http://www.network54.com/Forum/58296/thread/1365190013/Essbase-sec+Backup
Regards,
Cameron Lackpour

Essbase.sec corruption issues

Hello experts
I am currently running Version 9.3.1 on a 64 bit platform. Twice now in the last month my essbase.sec file has corrupted. Has anyone else had experience with this? why does it happen? ORACLE tells us to back the file up, but the problem here is that the security file corrupts yet still works up to a point, then it fails - however, while it is working we are backing it up thus creating backups with corrupt files which will not work. Any thoughts/comments/solutions out there?

Later versions of Essbase (you are using one if on 9.3.1) do not, at least in my experience, see this all that often.
I wonder if your problem is that you really don't have a non-corrupt version of Essbase.sec and thus keep on restoring a slightly/doesn't affect stability too much version that then gets good and corrupted. If you don't have a good copy, I am afraid you are going to need to delete the bad one and start from scratch.
In these days of externalized Shared Services security this isn't as bad as it once was as you can get much of the security from Shared Services itself.
Re why it may happen: have you had any catastrophic crashes, especially hardware crashes? I once had an issue with a bad drive controller that just about made me tear my hair out.
Regards,
Cameron Lackpour

My Essbase db corrupting when i terminate the calc script why?

Hi All,
i got the problem with essbase db..It is corrupting the data when i terminating the any running calc script.
So that every time i m taking the back up for that...
Please let me know how to avoid this...and why it is corrupting ?...
Is anything wrong with my Essbase?
Regards,
Prabhas

If by "corrupting" you mean that essbase crashes and you can't restart the db then yes this is unusual and something is wrong with the environment. On the other hand, if you mean that the data is not the same as it was prior to starting the script then no there is nothing wrong. Essbase does not have a rollback feature that undo's the calc script processed up to the point where you killed it.
Dave

Where can i download Essbase addin 9.3.1 version for Excel-2003???

H,
Where can i download Essbase addin 9.3.1 version for Excel-2003???
Please advise

Thanks for your reply...i had the client software also...
In general what procedure do we follow while installing the Essbase into PC?
I have installed Client software 1st and searched for MS office 2003 and installed...
when i go to Tools->addins->hypeionanalyticservices->bin->there is no addin ...
please suggest me...is that right way to install the client software before installing the MSoffice??
or else
do i need to follow the below steps??
In Excel 2003
* Go to File -> Open….
* Navigate to <drive>:\Hyperion\AnalyticServices\client\sample.
* Open Esstoolb.xls file.
* Now the Essbase toolbar is shown.
Regards,
Prabhas..

Planning Refresh causing Essbase to crash and generate xcp - Urgent

Has anyone seen this before. In our Production environment (9.2.0.3 on Windows), when a security refresh was attempted from Planning Desktop, it crashed the Essbase server. An XCP file was created and it indicates "Set Filter" pending.
Suspecting that it had to do with the the Essbase.sec file, so far, we have tried going back a few days, same result again.
Any thoughts. It is an urgent issue. Oracle support is on conference but any faster response is appreciated.
- Vijay D.

VijayDollu wrote:
Has anyone seen this before. In our Production environment (9.2.0.3 on Windows), when a security refresh was attempted from Planning Desktop, it crashed the Essbase server. An XCP file was created and it indicates "Set Filter" pending.
Suspecting that it had to do with the the Essbase.sec file, so far, we have tried going back a few days, same result again.
Any thoughts. It is an urgent issue. Oracle support is on conference but any faster response is appreciated.
- Vijay D.We encountered exactly the same problem. However when we shutdown the Essbase services again, the essbase.sec corrupted again! We don't know why.

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I have an employee that uses the add-in and works with macros a lot in Excel. Occassionally, we he opens an Excel macro, it causes the Essbase toolbar to stop working. The dropdown essbase menu works, but the toolbar does not. He has to go through our service desk to get this resolved. Anyone know what causes this to happen?

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