ETA:I have payed but download failed?
Last night I purchased joikupot premium for my n86 8mp, I have never had any problems with the ovi store before but thi time it just refuses to download!
I click to download and it doesnt even get to 1% before saying download failed, and seeing as I obvously cant download it to my pc and transfer it to my phone that way (I know its to prevent piracy but there are many better preventative measures than that) what am I to do?
I have payed for something that I have not received, I am certainly not very happy about that and am considering my options with regards to persuing reimbursement.
Has anybody had a similar experiance? Can anybody help?
ETA: I have just attempted to re-purchase the download and a message came up on screen (in .5 size text for .25 of a second something like) download limit reached if message given in error please contact customer care and repurchase
So now on the basis of something the Ovi store has told me, that I should repurchase and it will work, I have repurchased and it STILL doesn't work. I have read from other users that they have had to re purchase the software and it worked fine for them but ovbvouxly that has not been the case for me.
Do I need to speak to a solicitor before I get the recognition I deserve as a VERY unsatisfied customer? Or should I just succumb to the allure of the Apple I phone and mark myself down as another hardcore Nokia user lost to Steve Jobs and his fantastic device?
Have you tried contacting Nokia?
This is a user to user forum. Try the contact us Contact us or
or in the help of the OVI store applicaton you will find a contact form you can fill out.
Hope this helps
640K Should be enough for everybody
El_Loco Nokia Video Blog
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