Ethernet Between Extreme and Time Capsule Causes TC to drop off network.

This stumped Apple Support:
Set up.
Basement (where service enters the home):
CABLE MODEM ===> AIRPORT EXTREME (router and wifi) I have my Directv SWM Ethernet connected here.
I have an Ethernet cable run from here to my upstairs office.
Upstairs Office:
TIME CAPSULE ===> Ethernet to each of three IMACs (which back up to the TC)
Various AP Express for music and wireless extenders.
Here is my issue. All of the components work perfect when the AP Extreme, TC, and AP Express(es) are on WIFI.
When I try to connect the TC to the Extreme over Ethernet the TC drops off the network.
(This happens with or without the Directv connected)
This is frustrating because I hate losing the speed to my imac's by using wifi vs. Ethernet.
Any help would be appreciated.

Close AirPort Utility if it is open.
With the TC powered on, hold in the reset button on the back of the TC for 9-10 seconds and then release. Allow a full minute for the TC to restart to a slow, blinking amber light.
Connect the Ethernet cable (I assume that you have already tested to make sure that it is working correctly) to the WAN "O" port on the TC.
Click the AirPort icon at the top of the screen and wait a minute for a listing of New AirPort Base Station to appear. Just below that, click directly on Time Capsule.
(The example below shows an AirPort Express. You will see Time Capsule instead of AirPort Express)
AirPort Setup will open automatically and take a minute to analzye the network, then announce that the TC will be configured to "extend" the network.
Enter a device name that you want to use for the Time Capsule and click Next
You should now see a message that the TC is being configured to "extend" the network "using Ethernet"
Wait another minute. When you see the messge of Setup Complete, click Done. That's it.

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HT4260 Airport extreme and time capsule connection order in a roaming network

I plan to create a roaming network with my current Airport Extreme as the primary device connected to the internet and the new Time Capsule as the secondary device in Bridge mode. The connection between AE and TC will be wired (ethernet). Then I plan to connect the PC that needs backing up to the Time Capsule with an ethernet cable. Apart from the PC-backup functionality, I'd like to use the Time Capsule as a central NAS-device in my network. All other wired network devices that need access to the NAS (Apple TV, Xtreamer) are currently connected to the primary Airport Extreme with ethernet cables. My question: is there any reason why I should consider reversing the setup order, i.e. making the Time Capsule the primary device connected to the internet and the Airport Extreme the secondary device? Would this have a positive or negative effect on Time Capsule functionality and performance in the network? Thanks in advance for your thoughts!

Your Gen3 Extreme and all TC are gigabit.. as long as you connect with the required standard cable to have a gigabit connection between the two, there will effectively be no difference. In a home network you will struggle to saturate gigabit no matter what you do. Although the difference between the two configurations is really very small.
General rule is keep whatever is using the highest bandwidth closest and directly connected to whatever it is using.. shrug.. in this case you can follow or not.. it is more a guideline.

How do I connect Airport Extreme and Time Capsule to my new iMac so that AE is used for network and TC only used for Time Machine backup?

I didn't realize that Time Capsule will only support the print function of a wireless multifunction printer. So I want to use Extreme for my network to have full use of my printer and use TC as the Time machine backup only. How to I make the connections?

Thanks for your response and this is getting complicated but I just purchased a new iMac as well as the Airport TC. I've had the Airport Extreme for a year or so. The Airport Extreme worked perfectly with my old iMac wirelessly and I had all functions of my printer with no problems. I was expecting the same with the TC. But the instruction that came with TC say to connect the printer to the TC via USB...which I did. And the print function worked perfectly but nothing else. In researching I discovered that when wired that way the TC only supports the print function...not scan or fax or anything else. I tried going wireless since my AE worked perfectly via wireless but I got no printer functions at all that way. But I'm wondering also if I tried that during a time I was having other issues...I had to delete and re-add my printer which solved some other problems. I may try that again...and see if I can get all print functions with just the TC connected
As far as connecting both your AirPort Extreme and Time Capsule on your network, we're not clear on exactly how you want to do this. Will the AirPort Extreme connect to your modem using an Ethernet cable and the Time Capsule connect to the AirPort Extreme using an Ethernet cable?.......or......do you want the Time Capsule to connect to the network using wireless?
Well... first of all I would like not to have to use the AE at all...I would prefer using just my TC for network, all print functions and Time Machine backup if that's possible. My printer will not accept Ethernet connections (Canon MX512).
After failing at getting this to work, I decided I would try to use my AE for net and print functions and just use my TC for Time Machine backup. I tried several different connection configurations with no success until finally I connected cable modem to my AE via Ethernet and went wireless with the AE and printer. but connected the AE to the TC via Ethernet and amazingly everything worked like a charm (for a while) and I was patting myself on the back for being so smart. But now I find that the connection only lasts for a short time. If I leave it for a while the TC goes invisible...or at least I see a message saying the Ethernet is unplugged...but it is not... and I lose internet connection even though I have a green light on my AE. So now I'm at a loss. I don't know why I keep losing network signal and why my system thinks the Ethernet is unplugged.
So... after all this...I figured I wasn't so smart after all and I must have things wired incorrectly.
So... it sounds like you are saying I should go back and try again to get my new TC to work as I want it to via wireless instead of connecting via USB...is that correct? Could you tell me exactly how I should wire my equipment from cable modem to AE and/or TC to achieve net capability, full functions of my printer and Time Machine backup...
Thanks...

Cisco router RVS4000 with Airport extrem and Time capsule.

Problem droping connection to internet when is Time capsule in extended wifi mode. When I turn off wifi on time capsule Airport extreme work fine.
Airport extreme and Time capsule is conected via ETH.
Any idea ?
Thaks
B.

If you use ethernet to connect the AE and TC .. you must NOT extend wifi.. you use Create a wireless network. And setup with same name and security. You are using roaming network.. not extended wireless.. if you want to use extended wireless no ethernet
see http://support.apple.com/kb/HT4260

My Airport Extreme and Time Capsule both cannot do not mount my Seagate USB external hard.

My Airport Extreme and Time Capsule both cannot do not mount my Seagate USB external hard.
I am running OS 10.7.5
Both the TC and AE are updated to 7.6.1
The Seagate drive in formatted: Journaled HFS+
I tried everything on Apple's Article: HT1331 and the basic reboots and restarts.
"Next"

It sounds like you may be confusing "mount" with "recognize".
Connect the drive to the USB port on the AirPort Extreme
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme icon, then click Edit
Click the Disks tab
Does the AirPort Extreme "recognize" your hard drive? If yes, it will be displayed in the window.
See example below of a WD 500 GB drive connected to the AirPort Extreme.
If your drive is formatted HFS+ and it does not appear here, then you will almost certainly need to use a powered USB hub with the hard drive.....even if the hard drive has its own power supply. The USB port on the AirPort Extreme and Time Capsule is under powered.
Post back when the drive is "recognized" and we will next "mount" the drive.....although you likely already know how to do this.

How do I add an Airport Extreme with Time Capsule to an existing non-Apple network?

How do I add an Airport Extreme with Time Capsule to an existing non-Apple network? I have an ISP provided wireless Router that has to remain as the base station. I am able to join my 1/2TB Airport Extreme and Airport Express to the network, but I can't access/use Time Machine.

One option would be to connect the Time Capsule (TC) to the ISP-provided wireless router by Ethernet. You can then configure the for a roaming network. Then, depending on what your goal is for the AirPort Express, you can either: 1) Add it to roaming network, 2) Configure the TC & the Express for an "extended" network, or 3) Configure the Express to "join" the roaming network for AirPlay.

"Unexpected error" (s) trying to add Extreme and Time Capsule to existing apple network

Hi, I am running an Airport Extreme as Base Station, plus an Airport Extreme and and two Time Capsules (serving different computers) extending the network. Everything network wise crashed last night and I have managed to factory reset the Base Station and one Time Capsule by creating a completely new network. I can see the other AE and TC in Airport Utility but overtime I try to connect them it shows 'Unexpected Error'. I have tried factory reset.Any thoughts as to the best methodology for success please? Thanks in advance.

Thanks for the reply. Eventually I created another new network all via the iMac, and got the AE base station and the two TCs working, but the other AE defied my best efforts...until I was connecting my iPad to the new network and decided to use the Airport Utility on the iPad. For some reason that worked. Can only assume some network conflict or similar software issue. I hate not knowing the root cause, but at least it's working. Cheers.

AirPort Extreme and Time Capsule dumb port placement

Ok so I have a few of the new Airports and Time Capsules, the stacking arrangement on the Ethernet ports is just about the dumbest thing I have seen in a long time. For a company that prides itself in user experience design and engineering, you lost it on this one.
The ports are maybe a centimeter apart which makes in near impossible, unless you are an infant or use a tool, to disconnect the cables of any of the other ports except the top one. So for example if I have to disconnect bottom port, I either have to get a stick or a pencil or find an infant that has the dexterity needed (and the appropriate working papers) to disconnect the lower ports or I have to disconnect the top, then the middle then the bottom port.
So dumb....
Next there are no lights on the front that give the status of the ports. Maybe there is a big trend moving away from this but it would be AWESOME in my book if you had port status lights on the front.
Lastly the **** box! OK next time make the bottom of the box the "next" and the top large portion of the box fit inside it. Ever try and get the box apart after you have removed the device and put the box back together. I swear to god there is a cat in there and I can't tell if it is dead or alive and I can't get the box open to see.
Lastly *** is with that app? It was better in the previous version, maybe 5.n?

Not sure if you are aware that this is a user to user to support forum.
Apple is not here, and they will not see your comments.
If you want to provide feedback to Apple, you can do so here:
Apple - Time Capsule - Feedback

Airport Extreme and Time Capsule – A few questions

Hey guys,
I have a Belkin Modem/Router with a USB port for storage, but I just found out it only has 10/100 Ethernet, and can only mount 1 hard drive to that storage port. Other than that, it works fine and I am happy with it. Its stated wireless speed is 300mbps, and it supports 802.11n draft 2.0.
I also just got a Mac, and was considering a Time Capsule for using Time Machine (Or, because am also considering a Drobo, just a straight Airport Extreme).
So my questions are:
1. Is there any point in keeping the Belkin to use as my modem if it’s got 10/100 Ethernet ports? Will that make the Time Capsule/APE (And hence the attached drives/devices) perform at the slower speed?
2. I don’t know if I can just “turn off” the Belkins Router abilities anyway. Assuming I can’t, will having 2 routers on my network even be possible? (Mac’s software is infinitely more user friendly, and I’d want to use it for my network).
3. Is there a limit to how many Hard Drives I can connect to an Airport Extreme/Time Capsule? (My Belkin can only share one, even via a USB Hub – it only sees the first drive.)
4. For now, my storage drives are standard HDD’s from WD and Seagate, but I am considering a Drobo (Some form of RAID storage is happening in the next few months, for sure).
In either case:
a) Will Airport Extreme recognize my External Hard Drive as a Time Machine Backup Destination? (And as a Drive to store other media)
b) Will Time Capsule recognize my external hard drive, in addition to itself (Since it’s also a Hard Drive?)
5. This page: ((http://www.apple.com/airportextreme/features/harddrivesharing.html) says: “You can set up password-protected accounts for everyone on the network or allow read-only access to certain files and folders.”
Some folders, I don’t even want to allow read only access to. Can I require a password before they can be viewed, or modified/deleted? (If I go the time capsule rout, I would want to protect the drives attached to it, and probably not the HD on the capsule itself).
6. Also, the rest of my computers are PC’s, and I was wondering if it’s possible (and safe) to set up time machine to backup to the time capsule for Mac, and allow the other PC’s to backup to it using their version of “Time Machine” too?
I know this will leave less room for mac and PC backups, but it would free up room on my Drobo / HDD’s
7. Can Time Machine backup wirelessly to other drives, such as http://shop.nextbyte.com.au/Script/MCH/Products/532195-NextByte-WDBACG0020HCHAES N-WD-My-Book-Live-2TB
Thanks so much for your help.
P.S. Can anyone recommend a good modem to use with the Airprort/Time Capsule?

No help?

Set up advice needed and appreciated Airport Extreme and Time Capsule

Hi all - bear with me on this
I have an Airport Extreme attached to my modem in the living room - all is well
This is attached via the house electrical mains to a Time Capsule in the office - which I use as a back up drive - which is wired to my main computer (iMac).
All works well - but the range in the back - where the office is - isn't great (i struggle to go wireless in the garden) - would it be improved if I ticked the 'Allow this network to be extended' box?
I am not 100% certain what this means - what it does and whether i should tinker (by and large the two airports are set up and working as they came out of the box)
any help is appreciated
best
darren, lockerbie,uk

The second part puzzles me - excuse me (but i honestly don't know) do both units give off a wifi signal of roughly equal 'amounts'?
Yes. Since both are connected by "Ethernet" each base station is its own wireless network and you have a few options on how best to configure them.
One of those options is to give both wireless networks the same Network Name (or SSID) so that you can, for example, "walk" a laptop from one to the other and stay connected. This is known as a roaming network.
If this is something that you don't desire or have a requirement for, then leaving them as two separate wireless networks would work just as well.
So what i am asking - i guess - is can i increase the distance the wifi signal reaches of the second unit (the time capsule - that is wired to the airport extreme)
To extend the wireless range of the Time Capsule (TC) you would need another 802.11n AirPort, like the AirPort Express Base Station (AXn). This should get a stronger signal out to the garden. Of course, it would really depend on the distance from the TC to where you would like to place the AXn to get the best results.
Let me know if you need help configuring the base stations.

Airport Extreme and Time Capsule

Hey guys, I actually posted a few days ago (https://discussions.apple.com/message/19406166#19406166) but got no love. I think I've worked out a few of them myself from other sources, but of otherwise, the following remain unanswered. (Just copied and pasted from the above post) If anyone can answer a few questions for me, that'd be great.
I have a Belkin Modem/Router with a USB port for storage, but I just found out it only has 10/100 Ethernet, and can only mount 1 hard drive to that storage port. Other than that, it works fine and I am happy with it. Its stated wireless speed is 300mbps, and it supports 802.11n draft 2.0.
I also just got a Mac, and was considering a Time Capsule for using Time Machine (Or, because am also considering a Drobo, just a straight Airport Extreme).
So my questions are:
2. I don’t know if I can just “turn off” the Belkins Router abilities anyway. Assuming I can’t, will having 2 routers on my network even be possible? (Mac’s software is infinitely more user friendly, and I’d want to use it for my network).
4. For now, my storage drives are standard HDD’s from WD and Seagate, but I am considering a Drobo (Some form of RAID storage is happening in the next few months, for sure).
In either case:
a) Will Airport Extreme recognize my External Hard Drive as a Time Machine Backup Destination? (And as a Drive to store other media)
b) Will Time Capsule recognize my external hard drive, in addition to itself (Since it’s also a Hard Drive?)
5. This page: ((http://www.apple.com/airportextreme/features/harddrivesharing.html) says: “You can set up password-protected accounts for everyone on the network or allow read-only access to certain files and folders.”
Some folders, I don’t even want to allow read only access to. Can I require a password before they can be viewed, or modified/deleted? (If I go the time capsule rout, I would want to protect the drives attached to it, and probably not the HD on the capsule itself).
7. Can Time Machine backup wirelessly to other drives, such as http://shop.nextbyte.com.au/Script/MCH/Products/532195-NextByte-WDBACG0020HCHAES N-WD-My-Book-Live-2TB
Thanks so much for your help.
P.S. Can anyone recommend a good modem to use with the Airprort/Time Capsule?

Ok, thanks for clarifying.
Unfortunately, the "jury is still out" on this. Apple's last stance (ref: Mac OS X 10.5: Time Machine doesn't back up to AirPort Disks) is that Time Machine (TM) does not support backups to AirPort Disk drives. However, others (ref: Time Machine now works with AirPort Extreme's AirDisk feature) have reported that this is now working with firmware v7.3.1 or later.

No connection between modem and time capsule !

Hi everyone,
I have bought the last week a 1 TB time capsule which I intend to use with my Imac.
I have an ADSL modem that I want to connect to my capsule.
To install it, I followed line by line the Configuration guide provided with the capsule viz. modem (output LAN plug) connected to the capsule (input WAN plug)
I settled the capsule thanks to the software provided (Airport Express) and after transferring the settlings to the capsule, one error has been identified: something like "No WAN connection detected". After checking out on the capsule, an orange light twinkles permanently.
I then decided to have a look on the cables connections and found out that there were no light at the back of my time capsule so no connection at all between my modem and the capsule.
However, there is no problem for this connection when I connect my previous WIFI router to my ADSL modem so the problem cannot come from a defect of the ethernet cable.
For info, on my modem, ADSL lights are twinkling so no problem for the connection from my wall plug to the modem. But, still on the modem, the LAN lights do not twinkle (so no exchange at all with the capsule).
My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
Could you please tell me your points of view? Or suggest me another reason? Hope somebody has had the same experience as me... I would not like to be the only one...
Thanks in advance.
Jokoko

My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
It would really help us if you could provide the manufactuer and model number of your modem.
it's possible that another user reading this post may have the same modem and be able to help, or we can check to get specifications and support documentation online if we know what you have. As of now, I'm afraid that we know nothing.

Air Port Extreme and Time Capsule Over the internet

Ok so here is my problem.
I have an Airport Extreme with my time capsule bridged to it for local storage, and more ethernet ports.
But I cannot seem to get file sharing to work over the internet with the time capsule.
I do not have the share over wan checkbox and I do not wan to use mobile me.
I also have a DYNDNS hostname to redirect to my ip.
This works if I turn on file sharing on my computer but I want to use the time capsule as my server not folders on my computer, im on my computer haha.
Any help would be greatly apreciated.

Hello procom32. Welcome to the Apple Discussions!
Please check out the following article to see if it will help you. The author appears to have accomplished something very similar to what you are trying to do.

Problem with old VoIP between modem and Time Capsule

Hi, I hope someone can help me with this..
For a job I used to have, I had a D-Link DVG-5102S VoIP adapter/router that I had to have between my Motorola DSL modem and my Time Capsule WiFi.
The service that the D-Link was used for has been shut off for a long time, but I don't seem to be able to get rid of it. When I remove it, and try to re-configure things on the Time Capsule so that it has the DSL login info, my internet access stops working.
Currently, the D-Link has the DSL login info, and distributes 192.168.15.x addresses to the Time Capsule.
The Time Capsule has the following info:
Base Station tab:
Base station name, password, Back to my Mac account/password
Internet tab:
Connect using: DHCP, IP Address 192.168.15.160, subnet mask 255.255.255.0, Router address 192.168.15.1, Primary DNS Server 192.168.15.1
Wireless tab:
Create a Wireless network, Wireless network name <my WiFi network>, Wireless SEcurity WPA2 Personal, Wireless Password/Verify Password
Network tab:
Router Mode: Off (Bridge Mode)
Everything else is greyed out
Disks:
My time capsule backup disk.
Does anyone have any ideas for how I should go about getting rid of that stupid VOIP thing?
Thanks!

Your DSL modem has probably locked on to the D-Link box's MAC address. Since the TIme Capsule has a different MAC address than the D-link, the DSL modem doesn't know what to do with it.
(MAC address btw has nothing to do with Mac computers - it is an alphanumeric address that is assigned to each and every networking device that's made - yes, including Mac computers.)
Usually turning the DSL modem off and back on should reset it, and the next device that it talks to (hopefully the Time Capsule) will become its new best friend (i.e. it will "remember" the Time Capsule's MAC address). Some DSL modems have a setup page (or setup software) that you must run, to give it a new MAC address. And sometimes only your DSL provider can do this for you (they reset something on their end or something like that). If turning the DSL modem off then on again doesn't do the trick, and your modem either doesn't have a setup application (or you don't see a setting for MAC address), then you'll have to call your provider. Tell them that you switched the device that the modem is plugged into, and they should be able to help you out (theoretically anyway, your actual customer service drone experience may vary).

Trouble with Airport Extreme and Time Capsule

Just got a new 2TB time capsule and added it to my network (existing Airport Express and Airport Extreme). All devices are hard-wire back-hauled to Linksys router. Set up was straight forward with no issues and initiated a time capsule back up without a problem. Within hours I noticed that the TC was no longer reachable in Finder.. Opening the AirPort utility, I saw that both the Extreme and the TC were "lost". Still had (green) internet connectivity, but the base stations were showing as off-line in the Airport utility.
Tried rebooting and checking from multiple other devices and no luck. Occasionally will find them both on-line in Airport utility, but seem to lose one (usually TC) after a short period. All are running the most up to date version of firmware (7.7.3). Prior to installing the TC, I had experienced 0 issues with Airport Express and Extreme.
Has anyone else seen similar issues? Are there settings that need to be accounted for in some way to avoid these frustrating "lost devices"?
thanks

Thank you for your quick answer, smorkerz. However, I did it and it doesn't work.
I tried to check separately the time capsule and the airport extreme, switching one off when using the other one. The result is that each one works alone but when I use them both, just time capsule appears, works well, and I can't use the airport to print for instance.
Do you understand anything ?

Ethernet Between Extreme and Time Capsule Causes TC to drop off network.

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