Ethernet connection shows openzone

I having great issues with my broadband suddenly been very slow.  I cant load a webpage to test the connection speed such is the slow speed it is running at.
I have a HH2 and its connected through ethernet connection.
To my knowledge i havent changed any settings.
i have noticed that when it picks up the ethernet connection it shows as openzone-h 2.
I have spoken with bt help desk and at first they said there was a miss match on the broadband line.  Though they couldnt explain what one of these was. They rest the broadband line and said their systems were showing speeds of around 6mbps.  left it a few days and still no joy.  Again spoke with them they said there was another miss match and they would reset it.
Is it something simple my end ie settings are wrong etc.
I have changed microfilters, adsl cables, ethernet cables.  even tried wireless connections and used all 3 sockets in the house.  I just cant get the pc to connect to the homehub full stop wirelessly.
any help would be good thanks 

sorry but are you trying to connect to the hub wireless or ethernet cable?
If you are using the ethernet cable have you disabled the wifi card first?  if you are trying wireless and getting openzone then go to youe wireless connections and delete all previous coonnections, reboot and try to find your hub ssid not fon/openzone and connect.  see if that then connects to your router
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