Ethernet not working with Virgin superhub (UK)

Hi,
When I plug my MacBook(mid 2010) into my Virgin Media super hub, I am given the error "self assigned ip address may not be able to connect to the Internet".
I haven't used the Ethernet on my MacBook before and after reading apple support and virgin media support, it seems as if it should just work. The Ethernet connection is enabled in MacOS and have attempted using DHCP and self assigning an ip address.
I have tested the cable I am using with a friends laptop, running windows 7, and it connects fine.
Any advice on getting this to work would be great.
Thanks

Try creating a new "Location":
System Preferences > Network
Select the AirPort from the left hand side
Click on the Locations combo box and select Edit Locations...
Click on + to add a new location, call it "Home" (or anything else you prefer)
Click on Advanced
Select the AirPort tab and enter your network name
Select TCP/IP tab. 
Configure IPv4 Using DHCP
Now click on Renew DHCP Lease.  After a few seconds you should get an IP address (probably 192.168.x.x)
Click on Proxies tab.
Select Auto Proxy Discovery and Use Passive FTP
Click on OK and Apply, etc.

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    The network preferences on the Mac Mini and the iPhone are also relevant. I assume that the preferences are unchanged from those that worked with the AirPort Express.
    I hope this helps.

  • Thunderbolt ethernet not working when computer wake up from sleep.

    thunderbolt ethernet not working when computer wake up from sleep.
    it will not happen in Mountain loin.

    I had this problem on SL and on Lion as well, and it occures for WiFi and Ethernet connections.
    In fact the internet connection was not broken as I could ping the destination usin the IP (not DNS name).
    In this case the problem was related to mDNSResponder task which handles all dns queries.
    It was the most frequent problem in my day to day work with SL and now Lion. It was never fixed by any patch from Apple. I tried almost all voodoo including fresh install, all possible config changes - no solution.
    The only version with no problems related to network was 10.5.8. All the other versions had issues of different kind (WiFi instability (lost signal), DNS problems (for wireless and wired connection) sometimes associated with machine sleep and wake up and sometimes with no reason.
    QUESTION: Is your problem independent of the access point / router you connect to.
    I must say networking was (and still is) the weakest part, besides the other OS X weaknesses I experienced during 4 years of OS X usage.
    No problems in the same network with Linux or Windows beeing ran natively on my iMac So hardware is OK.
    Software is of poor quality. Not much more to say in this matter.
    I found a very interesting article dated 1996 about programming which I think is still valid.
    Link to the article: http://www.fastcompany.com/magazine/06/writestuff.html
    Below the fragment (with some connection to Apple)
    Software is everything. It also s***s.
    "It's like pre-Sumerian civilization," says Brad Cox, who wrote the software for Steve Jobs NeXT computer and is a professor at George Mason University. "The way we build software is in the hunter-gatherer stage."

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