Ethernet port lit, no internet

I am having 2 problems with networking on my v570. 
when hard-wire connected to a time warner arris modem, the computer sometimes recognizes the network but does not get internet access. 
when connected to an airport extreme via the same modem, it connects to the internet but speeds are drastically low. when I hardwire connect a mac to the modem, it's blazing fast. 
something seems to be wrong with the connectivity
re: http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?DocID=HT001712
thanks,
chad
Solved!
Go to Solution.

If you have a Broadcom wifi, you will most likely be getting between 65-72mbps connection, that`s only a max of 8MB download speed.
What connection speed is your wifi getting, and what brand of wifi card do you have Intel, Atheros or Broadcom.
EDIT : what wifi connection speed and the reliability of the connection depends on any interfierence around you, from other wifi, bluetooth, dect phones, gas\elec meters, baby monitor, micowaves and the list goes on and on.
Also what router you have can affect your wifi connection speed.
The program in the link below, will show you all the wifi router in your area, the more the harder your notebook and router has to work to get a good connection.
http://www.metageek.net/products/inssider/
John.
Win7 Lenovo Ideapad Z580 i5-3210m HD4000 Win7 x64 8gb 1600MHz Samsung 830 256GB SSD

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    Ping test should be interesting.
    Start by pinging router address. Should be able to ping building router if you can figure out it's address.
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    USB dongle
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    You could try another browser.
    *MAC Address*
    Every ethernet port has a unique MAC Address. A router can block on a MAC Address. That is why I suggest you check out your router.
    Note MAC is not Mac. MAC is all upper case.
    definition: http://en.wikipedia.org/wiki/Mac_address
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    I'd say this was some kind of strange hardware problem.
    *Dns problem?*
    It has symptoms of a DNS problem. The little traffic is a symptom of the problem. You said all the numbers were the same, however.
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    PING google.com (64.233.167.99): 56 data bytes
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    64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=279.597 ms
    64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=189.747 ms
    64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=250.657 ms
    64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=183.232 ms
    64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=243.753 ms
    64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=173.108 ms
    64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=230.239 ms
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    Robert
    =======================================================
    I suggest that you try pinging Google.com.
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    64 bytes from 64.233.187.99: icmp_seq=2 ttl=245 time=169.291 ms
    64 bytes from 64.233.187.99: icmp_seq=3 ttl=245 time=250.119 ms
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    round-trip min/avg/max/stddev = 169.291/212.232/251.899/38.894 ms
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