Etrecheck report - please advise

Can you please let me know how to fix the items in red? thanks!
EtreCheck version: 2.1.8 (121)
Report generated 9 April 2015 9:45:34 pm GMT+2
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro7,1
    1 2.4 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery Health: Replace Soon - Cycle count 1057
Video Information: ℹ️
    NVIDIA GeForce 320M - VRAM: 256 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 4 days 0:37:21
Disk Information: ℹ️
    TOSHIBA MK2555GSXF disk0 : (250.06 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 249.20 GB (56.02 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    MATSHITADVD-R   UJ-898 
USB Information: ℹ️
    Apple Internal Memory Card Reader
    MediaTek MT65xx Android Phone
    Apple Inc. Built-in iSight
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
   /etc/hosts - Count: 155 - Corrupt!
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/TuneClone.app
    [not loaded]    com.tuneclone.driver.TuneClone_Virtual_CDWriter (1.0.0d1) [Click for support]
        /Applications/Tunnelblick.app
    [not loaded]    net.tunnelblick.tap (1.0) [Click for support]
    [not loaded]    net.tunnelblick.tun (1.0) [Click for support]
        /Library/Extensions
    [not loaded]    foo.tun (1.0) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.Huawei.driver.HuaweiDataCardDriver (4.0.8) [Click for support]
    [not loaded]    com.wacom.kext.pentablet (5.3.2 - SDK 10.8) [Click for support]
Startup Items: ℹ️
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    HWPortDetect: Path: /Library/StartupItems/HWPortDetect
    tun: Path: /Library/StartupItems/tun
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.icloud.fmfd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.rcd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.installd.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.systemstats.analysis.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    13 processes killed due to memory pressure
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.wacom.pentablet.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.barebones.authd.plist [Click for support]
    [loaded]    com.barebones.textwrangler.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.akamai.single-user-client.plist [Click for support]
    [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
    [running]    com.nchsoftware.expressinvoice.agent.plist [Click for support]
    [failed]    com.plexapp.helper.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
    [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist [Click for support]
User Login Items: ℹ️
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
    iTunesHelper    UNKNOWN Hidden (missing value)
    Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    Open Garden    UNKNOWN  (missing value)
    Anxiety    UNKNOWN  (missing value)
    Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    BambooCore    Application  (/Library/Application Support/Wacom/BambooCore.app)
    HP Product Research    Application  (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    BBbroadcastPlugin: Version: 6.0.11.9974 [Click for support]
    WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]
    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    iPhotoPhotocast: Version: 7.0
    AdobePDFViewer: Version: 10.1.1 [Click for support]
    BBbroadcastPluginT: Version: 6.0.11.9974 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    Picasa: Version: 1.0 [Click for support]
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences  [Click for support]
    Flash Player  [Click for support]
    Flip4Mac WMV  [Click for support]
    Java  [Click for support]
    RestoreMeNot  [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        Macintosh HD: Disk size: 249.20 GB Disk used: 193.18 GB
    Destinations:
        Marge TM Backup [Network]
        Total size: 3.98 TB
        Total number of backups: 9
        Oldest backup: 2013-12-04 02:11:53 +0000
        Last backup: 2014-02-26 10:06:33 +0000
        Size of backup disk: Excellent
            Backup size 3.98 TB > (Disk size 249.20 GB X 3)
Top Processes by CPU: ℹ️
        12%    WindowServer
         9%    BezelUIServer
         6%    Google Chrome
         2%    coreaudiod
         1%    launchservicesd
Top Processes by Memory: ℹ️
    215 MB    Google Chrome
    133 MB    Finder
    127 MB    Google Chrome Helper
    34 MB    mds_stores
    34 MB    WindowServer
Virtual Memory Information: ℹ️
    40 MB    Free RAM
    1.29 GB    Active RAM
    1.27 GB    Inactive RAM
    647 MB    Wired RAM
    52.44 GB    Page-ins
    695 MB    Page-outs
Diagnostics Information: ℹ️
    Apr 9, 2015, 09:09:58 AM    /Library/Logs/DiagnosticReports/soffice_2015-04-09-090958_[redacted].hang
    Apr 7, 2015, 08:59:51 AM    /Library/Logs/DiagnosticReports/soffice_2015-04-07-085951_[redacted].hang

sophiefromparis wrote:
Can you please let me know how to fix the items in red?
Red-blooded humans tend to get upset about red. It doesn't necessarily mean anything, it's just intended to attract attention. There may be other things that are not red, but they also need attention.
Read about EtreCheck, its proper use and limitations by following the link at the beginning of the report. Don't fix what isn't broken.
This is what you need to fix:
Battery Health: Replace Soon - Cycle count 1057
Have Apple replace your battery. €139 including VAT, installed, with warranty.
    Startup items are obsolete in OS X Yosemite
That message means what it says. There is nothing to fix because the items in that folder are doing nothing. If it has any meaning at all, perhaps those programs have not been properly maintained by you or by their developer.
  /etc/hosts - Count: 155 - Corrupt!
Fixing a modified Hosts file requires specific instructions. Apple Support Communities contributor and EtreCheck author etresoft recently added a User Tip discussing that concern, and how to correct it: Fixing a hacked /etc/hosts file
Destinations:
        Marge TM Backup [Network]
Fix that. You don't appear to be using a supported Time Machine configuration, which means it cannot be considered reliable. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
    OS X 10.10.1 (14B25) -
Update OS X. Version 10.10.3 is the latest release. To learn how to update OS X read Update OS X and App Store apps on your Mac - Apple Support.
Lastly you are using Google:
Google products including Google Chrome and Google Drive will burden any Mac regardless of its age or configuration. It litters a Mac with a plethora of root level system modifications in the same manner as a virus would, if such a thing were to exist, which it doesn't.
Google derives essentially all its revenue from advertising. Their products are "free" because you are the product Google sells.
Google Chrome was designed for the sole purpose of harvesting your personal information.
If Safari does not meet your requirements, I suggest Firefox. Unlike Chrome, Firefox does not alter a Mac's operating system, does not demand full-time root access for purposes known only to it, is not designed to harvest your personal information, and is not known to cause the degraded performance that Google Chrome is notorious for causing.
If you require Chrome and expect acceptable performance from your hardware, expect the need to replace it with newer hardware frequently.
Fix those problems by not using Google.

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    Problem description:
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    EtreCheck version: 2.1.8 (121)
    Report generated April 10, 2015 at 6:11:59 PM AST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
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        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
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            BANK 1/DIMM0
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      /System/Library/Extensions
      [loaded] com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) Support
      [loaded] com.symantec.kext.ips (3.5f1 - SDK 10.6) Support
    Launch Agents: ℹ️
      [invalid?] com.cisco.anyconnect.gui.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.symantec.uiagent.application.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.cisco.anyconnect.vpnagentd.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.symantec.liveupdate.daemon.ondemand.plist Support
      [failed] com.symantec.liveupdate.daemon.plist Support
      [not loaded] com.symantec.sep.migratesettings.plist Support
      [running] com.symantec.sharedsettings.plist Support
      [running] com.symantec.symdaemon.plist Support
    User Launch Agents: ℹ️
      [failed] com.facebook.videochat.[redacted].plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
      Guidance Application (/Applications/Guidance.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ℹ️
      AdBlock
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Growl  Support
      Java  Support
      Shades Preferences  Support
      Symantec QuickMenu  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% Safari
          3% WindowServer
          2% hidd
          0% fontd
          0% com.apple.WebKit.WebContent
    Top Processes by Memory: ℹ️
      421 MB Safari
      326 MB SymDaemon
      198 MB com.apple.WebKit.WebContent
      112 MB mds_stores
      112 MB WindowServer
    Virtual Memory Information: ℹ️
      1.43 GB Free RAM
      4.93 GB Active RAM
      1.21 GB Inactive RAM
      1.01 GB Wired RAM
      1.16 GB Page-ins
      49 KB Page-outs

    Hi
    Pls could you help me with my imac which is running very slowly?
    I have included an etrecheck report below.
    Thanks,
    EtreCheck version: 2.1.8 (121)
    Report generated 28 February 2015 10:00:03 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 2.8 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 5750 - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 10 days 12:7:36
    Disk Information: ℹ️
        WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (782.53 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        EPSON USB Printer
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Avast/components/fileshield/unsigned
        [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Click for support]
            /Library/Application Support/Avast/components/proxy/unsigned
        [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.9) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.lookupd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.rcd.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        8 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        9 processes killed due to memory pressure
    Launch Agents: ℹ️
        [running]    com.avast.update-agent.plist [Click for support]
        [loaded]    com.avast.userinit.plist [Click for support]
        [running]    com.epson.epw.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    .plist (hidden) [Click for support]
            /usr/local/libexec/TorchUpdater /usr/local/libexec/TorchUpdater --hello=torch
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.avast.init.plist [Click for support]
        [loaded]    com.avast.uninstall.plist [Click for support]
        [not loaded]    com.avast.update.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.avast.home.userinit.plist [Click for support]
        [loaded]    com.divx.agent.postinstall.plist [Click for support]
        [running]    com.google.Chrome.framework.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.4 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.2 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewer: Version: 10.1.4 [Click for support]
        GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 [Click for support]
        NPRoblox: Version: Unknown
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
        NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 [Click for support]
    Safari Extensions: ℹ️
        DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    WindowServer
             2%    Google Chrome
             1%    mds
             1%    Microsoft Outlook
             0%    mds_stores
    Top Processes by Memory: ℹ️
        189 MB    Google Chrome
        73 MB    softwareupdated
        73 MB    com.avast.daemon
        73 MB    Google Chrome Helper
        69 MB    Finder
    Virtual Memory Information: ℹ️
        37 MB    Free RAM
        1.45 GB    Active RAM
        1.44 GB    Inactive RAM
        707 MB    Wired RAM
        113.03 GB    Page-ins
        3.04 GB    Page-outs
    Diagnostics Information: ℹ️
        Feb 26, 2015, 02:15:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MRXPC MovieServer_2015-02-26-141544_[redacted].crash
        Feb 26, 2015, 02:15:20 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MRXPC MovieServer_2015-02-26-141520_[redacted].crash
        Feb 26, 2015, 01:55:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MRXPC MovieServer_2015-02-26-135532_[redacted].crash
        Feb 25, 2015, 09:52:47 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/accubeatmix_engine_2015-02-25- 215247_[redacted].crash

  • Computer running slowly, EtreCheck report attached, diagnosis please?

    Would someone please help me understand what this EtreCheck report is telling me. Wondering how best to add some pep to this machine. Thank so much!
    Problem description:
    Computer is operating slowly
    EtreCheck version: 2.1.5 (108)
    Report generated January 13, 2015 at 10:01:43 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Mid 2010) (Verified)
      iMac - model: iMac11,2
      1 3.06 GHz Intel Core i3 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 4670 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5 days 18:35:1
    Disk Information: ℹ️
      WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (65.12 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
      Iomega HDD unknown_device 800mbit - 800mbit max
      disk1s1 (disk1s1) <not mounted> : 32 KB
      Iomega HDD (disk1s3) /Volumes/Iomega HDD : 1.00 TB (227.87 GB free)
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Support]
      /System/Library/Extensions
      [not loaded] com.leapfrog.codeless.kext (2) [Support]
      [not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
    Launch Agents: ℹ️
      [loaded] com.citrix.AuthManager_Mac.plist [Support]
      [running] com.citrix.ServiceRecords.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.leapfrog.connect.authdaemon.plist [Support]
    User Launch Agents: ℹ️
      [running] com.leapfrog.connect.monitor.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      Dropbox Application (/Applications/Dropbox.app)
      iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Support]
      FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 1.0 - SDK 10.6 [Support]
      OfficeLiveBrowserPlugin: Version: 12.3.4 [Support]
      CouponPrinter-FireFox: Version: Version 1.1.5
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
      Citrix ShareFile Sync  [Support]
      Flash Player  [Support]
    Time Machine: ℹ️
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 434.13 GB
      Destinations:
      Iomega HDD [Local]
      Total size: 1.00 TB
      Total number of backups: 219
      Oldest backup: 2010-09-04 20:04:18 +0000
      Last backup: 2015-01-14 03:32:11 +0000
      Size of backup disk: Too small
      Backup size 1.00 TB < (Disk used 434.13 GB X 3)
    Top Processes by CPU: ℹ️
          2% WindowServer
          0% fontd
          0% AppleSpell
          0% notifyd
          0% askpermissiond
    Top Processes by Memory: ℹ️
      382 MB com.apple.WebKit.WebContent
      168 MB softwareupdated
      99 MB Finder
      90 MB Safari
      86 MB mds_stores
    Virtual Memory Information: ℹ️
      275 MB Free RAM
      1.64 GB Active RAM
      1.39 GB Inactive RAM
      677 MB Wired RAM
      22.83 GB Page-ins
      1.19 GB Page-outs

    Add more RAM and reinstall Yosemite.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Also see:
    Reinstall OS X Without Erasing the Drive
    OS X Yosemite- Reinstall OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • TS1702 The lexis nexis dictionary app apparently isn't supported by the new ios system. I tried to report a problem but it lead me here. Please advise.

    The lexis nexis dictionary app apparently isn't supported by the new ios system. I tried to report a problem but it lead me here. Please advise.

    Lexisnexis appears to have chosen not to provide the dictionary app any longer.
    I suggest you contact Lexisnexis support at http://www.lexisnexis.com

  • I am having problems with my Mac Book Pro, as it has started running very slowly.  Please find a copy of the etrecheck report - can anyone help.

    I am having trouble with my Mac Book Pro which I bought in August 2012.  It has suddenly started running very slowly every time I try to poen something.  I have completed an etrecheck report - can anyone help?
    Thank you
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 384 MB
    System Software:
              Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple, Inc. MacBook Pro
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [running] com.MyBusinessWorks.backup.plist Support
    Launch Agents:
              [running] com.MyBusinessWorks.status.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    User Login Items:
              iTunesHelper
              Dropbox
              AdobeResourceSynchronizer
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.1
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
              Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
              JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
    Safari Extensions:
              Slick Savings: Version: 1.0
              Searchme: Version: 1.3
              Amazon Shopping Assistant: Version: 1.1
              Ebay Shopping Assistant: Version: 1.1
              AllMyTube: Version: 5.0.0.1
    Audio Plug-ins:
              iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    3rd Party Preference Panes:
              Flash Player  Support
              Flip4Mac WMV  Support
              MyBusinessWorks  Support
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   3%          WindowServer
                   2%          MyBusinessWorksBackup
                   1%          PluginProcess
                   1%          mdworker
                   0%          Microsoft PowerPoint
    Top Processes by Memory:
              197 MB          Safari
              152 MB          WebProcess
              131 MB          Finder
              131 MB          mds
              94 MB          MyBusinessWorksBackup
    Virtual Memory Information:
              1.67 GB          Free RAM
              1.34 GB          Active RAM
              343 MB          Inactive RAM
              670 MB          Wired RAM
              327 MB          Page-ins
              0 B          Page-outs

    It may be running slow because your backup program, MyBusinessWork, is running: running] com.MyBusinessWorks.backup.plist.

  • MacBook Pro running very slowly - please see EtreCheck report

    My MacBook Pro (mid 2012 model) has become very slow and unresponsive recently. Pretty much any click or command I make there is a delay, and often the coloured spinning wheel appears for a few seconds until it executes the command. Very frustrating. I know this is a popular question, but I've pasted my EtreCheck report below, s others have done. Any tips on what I should do would be greatly appreciated! Thanks!
    Problem description:
    macbook pro runs very slow
    EtreCheck version: 2.0.6 (91)
    Report generated 20 October 2014 12:20:09 pm GMT-7
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,1
      1 2.6 GHz Intel Core i7 CPU: 4-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      NVIDIA GeForce GT 650M - VRAM: 1024 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 20:29:26
    Disk Information: ℹ️
      APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 748.93 GB (283.85 GB free)
      Encrypted AES-XTS UnlockedConverting
      Core Storage: disk0s2 749.30 GB Online
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.gamed.plist
      [failed] com.apple.rcd.plist
      [failed] com.apple.sbd.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist
      [failed] com.apple.awdd.plist
      [failed] com.apple.corestorage.corestoragehelperd.plist
      [failed] com.apple.coresymbolicationd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.MobileFileIntegrity.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.sandboxd.plist
      [failed] com.apple.softwareupdate_download_service.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
      [running] com.localphone.postlogon.VoIP.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.localphone.daemon.VoIP.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Dropbox ApplicationHidden (/Applications/Dropbox.app)
      FastTasks 2 Application (/Applications/FastTasks 2.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      AdobePDFViewer: Version: 10.1.12 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ℹ️
      Aimersoft
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Destinations:
      Lil Birddoggy [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
      Backup size 0 B > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          26% (Google Chrome He)
          5% Microsoft Outlook
          5% AdobeReader
          2% WindowServer
          1% Google Chrome
    Top Processes by Memory: ℹ️
      146 MB Finder
      86 MB Google Chrome
      86 MB WindowServer
      77 MB AdobeReader
      77 MB Microsoft Outlook
    Virtual Memory Information: ℹ️
      26 MB Free RAM
      2.19 GB Active RAM
      2.17 GB Inactive RAM
      1.22 GB Wired RAM
      32.86 GB Page-ins
      1.27 GB Page-outs

    Hi Birddoggy,
    If you are having performance issues such as slowness on your MacBook Pro, the following article may be of use to you in tracking down the cause -
    Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • There is a bug in FF 14,15,16 (I believe all 3) regarding mousedown x/y in an SVG canvas area. Please advise how to report this and have someone fix it.

    I am a web developer. The bug is in latest versions of FF however works fine in previous versions 6-9 (I believe), IE,Chrome. Please go to http://partybannerman.com/svg2/svg-editor.php?id=108&catid=35&wch=MXx5
    Select the number 7 with the arrow tool. Observe the location of the cursor
    Click-drag the selection and closely watch the cursor.
    The cursor no longer is in the same relative position. relative to the object selected.
    This is particularly annoying when zoomed into the "7".
    The precision is necessary for commands that we are implementing that require the cursor position relative to the object selected to be exact.
    Please advise, and thanks for your help

    Not entirely sure I follow your instructions. One thing I do note is the initial starting position of the "7" differs when I compare Firefox (17 or 10) with Chrome. Is that relevant ?
    I wonder if part of the difference may be in how differing browsers cope with the code. I am not a developer and do not know how relevant this is but I note if I try the validator http://validator.w3.org/unicorn/ it is returning some errors.
    If you do think there is a bug try to make a simple test-case that demonstrates this and post in [https://bugzilla.mozilla.org/ bugzilla]. If this appears to be a regression it would be handy to pin it down at least to a particular Firefox version, although users should not now be using Firefox 6-9. (Drill down from [https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ here] if you need an old version of Firefox to run tests with)
    Someone more knowledgeable may provide further information, or if you need advice on troubleshooting coding issues you may find this forum useful http://forums.mozillazine.org/viewforum.php?f=25

  • Battery draining since upgrade to Yosemite. Mac running very slowly. Etrecheck report included.

    Hi! Can someone please see this report and advise. I'll warn you I am NO techie. Just a mom trying to use my macbook which is draining battery very rapidly and even prior to the upgrade to Yosemite was running like a tortoise. Thanks for your help!
    Problem description:
    Battery is draining rapidly since upgrading to OS X Yosemite. Prior to the upgrade, Mac had been making a grinding noise and running very slowly.
    EtreCheck version: 2.1.8 (121)
    Report generated February 17, 2015 at 7:27:33 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,4
        1 2.53 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Check Battery - Cycle count 471
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 2 days 13:21:36
    Disk Information: ℹ️
        Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (23.81 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS23N
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Webroot SecureAnywhere.app
        [not loaded]    com.webroot.driver.WebrootSecureAnywhere (105 - SDK 10.9) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.symantec.kext.ips (1.3.1f6) [Click for support]
        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USB-64HP (1.0.3) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.14) [Click for support]
    Launch Agents: ℹ️
        [running]    com.hp.productresearch.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
        LOGINserver    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 6.2 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        FantashowPlugin: Version: FantashowPlugin 1.0.0.0 - SDK 10.7 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 225.39 GB
        Destinations:
            My Passport for Mac [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 225.39 GB X 3)
    Top Processes by CPU: ℹ️
            12%    Google Chrome
             8%    WindowServer
             1%    hidd
             0%    AppleSpell
             0%    fontd
    Top Processes by Memory: ℹ️
        193 MB    Google Chrome Helper
        168 MB    Google Chrome
        112 MB    Preview
        77 MB    WindowServer
        73 MB    mds_stores
    Virtual Memory Information: ℹ️
        301 MB    Free RAM
        1.74 GB    Active RAM
        1.33 GB    Inactive RAM
        607 MB    Wired RAM
        11.68 GB    Page-ins
        51 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 15, 2015, 06:03:15 AM    Self test - passed

    1. Check the cycle count of the battery against the rated life for your model. The battery may be due for replacement. If the power adapter is connected almost all the time, the battery may need replacing even though the cycle count is not too high.
    2. Follow these instructions, or these for OS X 10.8 or earlier.
    3. In the Energy Saver preference pane, uncheck the box marked
              Enable Power Nap while on battery power
    if it's shown (it may not be.)
    4. You can also try resetting the SMC.
    5. Make sure your system is up to date in Software Update.
    6. Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

  • Help !!! freeze and stuck on grey screen, difficult to reboot, here is my EtreCheck report

    Help !!! I experienced more and more issues since I upgraded to mavericks and i brought my MBP 15" (from 2011, out of warranty) to the Apple genius bar a couple of days after my computer started to freeze and crash on a grey screen with less and less possibility to reboot it (tried all advices i could find on the forums to reboot in other ways, etc. ). The overnight tests at Apple gave nothing, they just decided to reinitiate the software and concluded that the problem was solved.
    But the problem happened again: when i reloaded my backup from Time Machine, i could run the whole process till the end then when I was asked to restart, I couldn’t open the finder, my screen was stuck on a light grey.
    I could reboot it (always in maintaining the off button to stop the machine or in using the single mode) but it’s non stable, after too many manipulations, the screen freezes or divides in 2 parts with lines, etc. And I have to try again different ways to reboot…
    I took a new appointment to the Apple Genius bar, but in the mean time, I tried to repair the authorizations, and I have to say that the list is really long, even if I did the operation more 3 times…
    I think there is a software conflict somewhere and find the possibility to check the system with EtreCheck (thanks! I will also bring this paper to the Genius bar technician).
    Please, would there be someone who could read this information and gives me some advices and opinion on what could be problematic, what to do etc.
    In end, what is very weird to me:
    I could read on this forum that “startup items” are no more necessary since OS 10.4. I tried to delete the ones that appear here in library/startupitems, and found another one which is not mentioned in this EtreCheck list : startouc
    Also when I tried to delete those items, it was refused by the finder with the message saying that this items are in use…
    Another point: I uninstalled the application Chiavetta Internet 42 a week ago when I started to have the problems. I was in Italy and this is a usb key with pin for internet. At the moment thought about a possible conflict with the key and deleted every item concerning this installation. This is because I don’t understand that it appears now in the “User login Items”.
    Thank you so much in advance
    Here is the EtreCheck report:
    Hardware Information:
                MacBook Pro (15-inch, Early 2011)
                MacBook Pro - model: MacBookPro8,2
                1 2 GHz Intel Core i7 CPU: 4 cores
                8 GB RAM
    Video Information:
                Intel HD Graphics 3000 - VRAM: 512 MB
                AMD Radeon HD 6490M - VRAM: 256 MB
    System Software:
                OS X 10.9.2 (13C1021) - Uptime: 0 days 1:42:38
    Disk Information:
                Hitachi HTS545050B9A302 disk0 : (500,11 GB)
                            EFI (disk0s1) <not mounted>: 209,7 MB
                      Macintosh HD (disk0s2) / [Startup]: 499,25 GB (219,23 GB free)
                            Recovery HD (disk0s3) <not mounted>: 650 MB
                MATSHITADVD-R   UJ-8A8 
    USB Information:
                Apple Inc. FaceTime HD Camera (Built-in)
                Apple Inc. BRCM2070 Hub
                            Apple Inc. Bluetooth USB Host Controller
                Apple Inc. Apple Internal Keyboard / Trackpad
                Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
                Apple Inc. thunderbolt_bus
    Gatekeeper:
                Mac App Store and identified developers
    Kernel Extensions:
                [not loaded]            com.MBB.driver.MBBACMData (5.00.02) Support
                [not loaded]            com.MBB.driver.MBBActivateDriver (1.0.14) Support
                [not loaded]            com.MBB.driver.MBBEthernetData (2.00.05) Support
                [not loaded]            com.palm.ClassicNotSeizeDriver (3.1) Support
                [not loaded]            com.wdc.driver.1394HP (1.0.9) Support
                [not loaded]            com.wdc.driver.USBHP (1.0.11) Support
    Launch Daemons:
                [failed]            com.google.GoogleML.plist Support
                [failed]            com.google.keystone.daemon.plist Support
    Launch Agents:
                [loaded]            com.hp.help.tocgenerator.plist Support
    User Launch Agents:
                [loaded]            com.iLike.Agent.plist Support
    User Login Items:
                Transport Monitor
                Firefox
                My Day
                Chiavetta Internet 42
                GoogleSoftwareUpdateAgent
    Internet Plug-ins:
                Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 Support
                QuickTime Plugin: Version: 7.7.3
                Default Browser: Version: 537 - SDK 10.9
                OfficeLiveBrowserPlugin: Version: 12.3.6 Support
                Google Earth Web Plug-in: Version: 7.1 Support
                Mozillaplug: Version: 1.0
                Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
                DirectorShockwave: Version: 12.0.5r146 - SDK 10.6 Support
                iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Safari Extensions:
                Amazon Shopping Assistant: Version: 1.1
                Searchme: Version: 1.3
                Ebay Shopping Assistant: Version: 1.1
    Audio Plug-ins:
                BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
                AirPlay: Version: 2.0 - SDK 10.9
                AppleAVBAudio: Version: 203.2 - SDK 10.9
                iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
                Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User iTunes Plug-ins:
                iLike: Version: 1.0 Support
                PPC Bundle: Version: (null) Support
                iLike Bundle: Version: (null) Support
                Tiger Bundle: Version: (null) Support
                TuneUp Visualizer: Version: (null) Support
    3rd Party Preference Panes:
                None
    Time Machine:
                Skip System Files: NO
                Mobile backups: OFF
                Auto backup: NO - Auto backup turned off
                Volumes being backed up:
                            Macintosh HD: Disk size: 464.96 GB Disk used: 260.79 GB
                Destinations:
                            EVE TIME MACHINE & PHOTOS [Local] (Last used)
                            Total size: 2 
                            Total number of backups: 22
                            Oldest backup: 2013-11-19 10:49:38 +0000
                            Last backup: 2014-05-07 09:35:48 +0000
                            Size of backup disk: Excellent
                                        Backup size 2  > (Disk size 464.96 GB X 3)
                            copy Time Machine + photos (22 Nov 2013) [Local]
                            Total size: 931.36 GB
                            Total number of backups: 5
                            Oldest backup: 2013-11-23 04:29:31 +0000
                            Last backup: 2014-03-26 20:03:02 +0000
                            Size of backup disk: Adequate
                                        Backup size 931.36 GB > (Disk used 260.79 GB X 3)
                Time Machine details may not be accurate.
                All volumes being backed up may not be listed.
    Top Processes by CPU:
                     5%            firefox
                     3%            WindowServer
                     0%            Microsoft Word
                     0%            launchservicesd
                     0%            fontd
    Top Processes by Memory:
                606 MB            com.apple.IconServicesAgent
                401 MB            firefox
                238 MB            Finder
                221 MB            mds_stores
                123 MB            Microsoft Word
    Virtual Memory Information:
                3.68 GB            Free RAM
                2.57 GB            Active RAM
                492 MB            Inactive RAM
                1.26 GB            Wired RAM
                2.42 GB            Page-ins
                0 B            Page-outs

    Hey thank you! I tried to send you a first answer but Firefox blocked... Again thank you for your advice and the detailed process to follow, hope it can help! - Also sorry for my English which is not my primary language.
    Also don't know how to edit the Anonymous UUID... is it in the apple discussion account?
    Here is what i found in Console > Diagnostic and usage information > System diagnostic report:
    there were 4 lines as titles, and after Firefox crash there are 5 now.
    I will send you the content for each of them, but in a new message each time in case it freezes again.
    1st line starts with diskarbitrationd, ends with .shutdownStall
    content:
    Date/Time:  
    2014-05-12 18:05:15 -0700
    OS Version: 
    10.9.2 (Build 13C1021)
    Architecture:
    x86_64
    Report Version:  18
    Command:    
    No Target
    Path:       
    No Target
    Version:    
    Parent:     
    UNKNOWN PROCESS [0]
    PID:        
    0
    Event:      
    shutdown stall
    Duration:   
    12.05s (sampling started after 2 seconds)
    Steps:      
    101 (100ms sampling interval)
    Hardware model:  MacBookPro8,2
    Active cpus:
    8
    Fan speed:  
    4033 rpm (-334)
    Free pages: 
    1153467 pages (-455)
    Pageins:    
    5 pages
    Pageouts:   
    0 pages
    Swapins:    
    0 pages
    Swapouts:   
    0 pages
    Process:    
    diskarbitrationd [21]
    Path:       
    /usr/libexec/diskarbitrationd
    Architecture:
    x86_64
    Parent:     
    launchd [1]
    UID:        
    0
    Sudden Term:
    Dirty
    Task size:  
    577 pages (-6)
    Importance: 
    Adaptive, Donating
    Timers:     
    Coalesced
      Thread 0x13d 
    DispatchQueue 1     
    priority 31   
      101 start + 1 (libdyld.dylib) [0x7fff8c4db5fd]
    101 ??? (diskarbitrationd + 28877) [0x10e56a0cd]
    101 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8c3da811]
    101 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8c3250b5]
    101 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8c325779]
    101 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8c326155]
    101 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8f270a1a]
    *101 ??? (mach_kernel + 92160) [0xffffff8000216800]
      Thread 0x146 
    DispatchQueue 2     
    priority 33   
      101 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff8ab9c152]
    101 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8f275662]
    *101 ??? (mach_kernel + 3949760) [0xffffff80005c44c0]
      Thread 0x15ac
    priority 31   
    *101 wq_unsuspend_continue + 0 (pthread) [0xffffff7f80b747c4]
      Thread 0x14e2
    priority 29   
      80 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff93750fb9]
    80 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8f274e6a]
    *80 wq_unpark_continue + 0 (pthread) [0xffffff7f80b746ae]
      Thread 0x1569
    priority 0    
      79 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff93750fb9]
    79 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8f274e6a]
    *79 wq_unpark_continue + 0 (pthread) [0xffffff7f80b746ae]
      Thread 0x15a6
    priority 31   
      71 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff93750fb9]
    71 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8f274e6a]
    *71 wq_unpark_continue + 0 (pthread) [0xffffff7f80b746ae]
      Binary Images:
    0x10e563000 -   
    0x10e578fff  diskarbitrationd (266) <94F10D52-A866-34ED-B278-873B4B2E0C7E> /usr/libexec/diskarbitrationd
    0x7fff8ab99000 -
    0x7fff8abb3fff  libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
    0x7fff8c2b5000 -
    0x7fff8c49afff  com.apple.CoreFoundation 6.9 (855.16) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff8c4d8000 -
    0x7fff8c4dbff7  libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
    0x7fff8f25f000 -
    0x7fff8f27bff7  libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
    0x7fff9374b000 -
    0x7fff93752ff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
    *0xffffff7f80b71000 - 0xffffff7f80b78fff  com.apple.kec.pthread 1.0 (1) <619F6A5D-FFA2-3B59-9993-958FD7154B83> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
    *0xffffff8000200000 - 0xffffff8000200000  mach_kernel <9FEA8EDC-B629-3ED2-A1A3-6521A1885953> /mach_kernel
    Process:    
    fsck_hfs [267]
    Path:       
    /System/Library/Filesystems/hfs.fs/Contents/Resources/fsck_hfs
    Architecture:
    x86_64
    Parent:     
    diskarbitrationd [21]
    Responsible:
    diskarbitrationd [21]
    UID:        
    0
    Task size:  
    206770 pages
    CPU Time:   
    10.043s
    Importance: 
    Adaptive, Donating
      Thread 0x968 
    DispatchQueue 1     
    priority 31    
    cpu time  10.043s
      101 start + 1 (libdyld.dylib) [0x7fff8c4db5fd]
    101 ??? (fsck_hfs + 7233) [0x106fe7c41]
    101 ??? (fsck_hfs + 76504) [0x106ff8ad8]
    101 ??? (fsck_hfs + 79339) [0x106ff95eb]
    101 ??? (fsck_hfs + 119757) [0x1070033cd]
    42  ??? (fsck_hfs + 135082) [0x107006faa]
    42  ??? (fsck_hfs + 73083) [0x106ff7d7b]
    38  ??? (fsck_hfs + 33605) [0x106fee345]
    24  ??? (fsck_hfs + 43420) [0x106ff099c]
    23  ??? (fsck_hfs + 40781) [0x106feff4d]
    6   ??? (fsck_hfs + 28484) [0x106fecf44]
    *6   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *6   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *6   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *6   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *6   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    3   ??? (fsck_hfs + 29225) [0x106fed229]
    *3   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *3   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *3   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *3   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *3   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 29241) [0x106fed239]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 28343) [0x106feceb7]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28442) [0x106fecf1a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28427) [0x106fecf0b]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28390) [0x106fecee6]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29203) [0x106fed213]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28331) [0x106feceab]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28938) [0x106fed10a]
    1   ??? (fsck_hfs + 26336) [0x106fec6e0]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28490) [0x106fecf4a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 30064) [0x106fed570]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28519) [0x106fecf67]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28406) [0x106fecef6]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 40680) [0x106fefee8]
    1   ??? (fsck_hfs + 32482) [0x106fedee2]
    1   ??? (fsck_hfs + 17431) [0x106fea417]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    14  ??? (fsck_hfs + 43610) [0x106ff0a5a]
    14  ??? (fsck_hfs + 41086) [0x106ff007e]
    2   ??? (fsck_hfs + 28484) [0x106fecf44]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28373) [0x106feced5]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29225) [0x106fed229]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28492) [0x106fecf4c]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29199) [0x106fed20f]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28511) [0x106fecf5f]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28505) [0x106fecf59]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28401) [0x106fecef1]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28477) [0x106fecf3d]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28390) [0x106fecee6]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 30356) [0x106fed694]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28496) [0x106fecf50]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28343) [0x106feceb7]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    4   ??? (fsck_hfs + 33871) [0x106fee44f]
    4   ??? (fsck_hfs + 41086) [0x106ff007e]
    1   ??? (fsck_hfs + 28652) [0x106fecfec]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28673) [0x106fed001]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29179) [0x106fed1fb]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28664) [0x106fecff8]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    39  ??? (fsck_hfs + 134138) [0x107006bfa]
    39  ??? (fsck_hfs + 73083) [0x106ff7d7b]
    36  ??? (fsck_hfs + 33605) [0x106fee345]
    22  ??? (fsck_hfs + 43420) [0x106ff099c]
    20  ??? (fsck_hfs + 40781) [0x106feff4d]
    8   ??? (fsck_hfs + 28484) [0x106fecf44]
    *8   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *8   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *8   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *8   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *8   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 28492) [0x106fecf4c]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29194) [0x106fed20a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29225) [0x106fed229]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 26738) [0x106fec872]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28433) [0x106fecf11]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28442) [0x106fecf1a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28427) [0x106fecf0b]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28490) [0x106fecf4a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28660) [0x106fecff4]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28496) [0x106fecf50]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28477) [0x106fecf3d]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 40680) [0x106fefee8]
    2   ??? (fsck_hfs + 32482) [0x106fedee2]
    1   ??? (fsck_hfs + 17850) [0x106fea5ba]
    1   _platform_memmove$VARIANT$Nehalem + 258 (libsystem_platform.dylib) [0x7fff8ae280e2]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 17595) [0x106fea4bb]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    13  ??? (fsck_hfs + 43610) [0x106ff0a5a]
    13  ??? (fsck_hfs + 41086) [0x106ff007e]
    2   ??? (fsck_hfs + 30447) [0x106fed6ef]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 28484) [0x106fecf44]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 28477) [0x106fecf3d]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29225) [0x106fed229]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28511) [0x106fecf5f]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28406) [0x106fecef6]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 30435) [0x106fed6e3]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28490) [0x106fecf4a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29255) [0x106fed247]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29237) [0x106fed235]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 43408) [0x106ff0990]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 33871) [0x106fee44f]
    2   ??? (fsck_hfs + 41086) [0x106ff007e]
    1   ??? (fsck_hfs + 28860) [0x106fed0bc]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28331) [0x106feceab]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
                  

  • Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!

    Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!
    Problem description:
    My mac has been very slow lately. Any suggestions?
    EtreCheck version: 2.1.2 (105)
    Report generated December 14, 2014 at 8:15:29 PM PST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:54:52
    Disk Information: ℹ️
      Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      MacHD (disk0s2) / : 159.05 GB (49.15 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Startup Items: ℹ️
      DVD3EnablerService: Path: /Library/StartupItems/DVD3EnablerService
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist [Details]
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.coreservices.appleid.authentication.plist [Details]
      [failed] com.apple.icloud.fmfd.plist [Details]
      [failed] com.apple.secd.plist [Details]
      [failed] com.apple.security.cloudkeychainproxy.plist [Details]
      [failed] com.apple.telephonyutilities.callservicesd.plist [Details]
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist [Details]
      [failed] com.apple.icloud.findmydeviced.plist [Details]
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist [Details]
      [failed] com.apple.softwareupdate_download_service.plist [Details]
      [failed] com.apple.wdhelper.plist [Details]
      [failed] com.apple.xpc.smd.plist [Details]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.oracle.java.Java-Updater.plist [Support]
      [not loaded] com.teamviewer.teamviewer.plist [Support]
      [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
    Launch Daemons: ℹ️
      [running] com.adobe.ARM.[...].plist [Support]
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [invalid?] com.oracle.java.Helper-Tool.plist [Support]
      [not loaded] com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.nds.pcshow.plist [Support]
      [invalid?] com.nds.pcshow.uninstall.plist [Support]
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
    Time Machine: ℹ️
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      MacHD: Disk size: 159.05 GB Disk used: 109.90 GB
      Destinations:
      KINGSTON [Local]
      Total size: 30.88 GB
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 30.88 GB < (Disk used 109.90 GB X 3)
    Top Processes by CPU: ℹ️
          6% WindowServer
          0% AppleSpell
          0% SystemUIServer
          0% powerd
          0% Google Chrome
    Top Processes by Memory: ℹ️
      131 MB softwareupdated
      112 MB Google Chrome
      41 MB Finder
      34 MB Google Chrome Helper
      32 MB WindowServer
    Virtual Memory Information: ℹ️
      51 MB Free RAM
      587 MB Active RAM
      551 MB Inactive RAM
      350 MB Wired RAM
      10.96 GB Page-ins
      865 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 14, 2014, 07:37:58 PM Install Adobe Flash Player_2014-12-14-193758_[redacted].crash
      Dec 14, 2014, 07:21:27 PM Self test - passed

    Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
    The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
    The better your description of the problem, the better the chance of a solution.
    For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

  • Slow iMac (Yosemite), good etrecheck report/specs

    Hi all,
    Hoping one could help me out with the following question. Why feels the iMac late 2012 slower than my 6-7year old unibody MBP?
    I know there are a lot of topics passing by that are quiet similar and I've tried most of the solutions but that didn't change anything for me.
    Apple hardware test, SMC reset, PRAM reset, repair permissions,... and almost everything else I could find on this forum didn't work. I can't really remember this iMac ever working smoothly as it should be but because it has never been used very often, I kept ignoring it.
    Once an app like Safari, Mail or iTunes is launched, which can take 10 seconds, or longer when awake from sleep, it's usable. But when switching between apps, using spotlight, clicking on top right menu items like dropbox or adobe CC-menu or doing a bit "heavier" work in Photoshop or Indesign the beach ball appears sometimes or it all goes with a slight 2-3 seconds delay that makes it feel slow. They seem to appear randomly but especially after rebooting or waking from sleep, it all goes too sluggish compared to the old MBP or iMacs we use at work with lesser specs and the same HDD.
    I did a clean install before switching to Yosemite because Mavericks gave somehow the same problems. It did make the iMac a tad faster but not as fast as it should be. I know "fast" is a subjective matter but compared to other Apple computers, mine is too slow.
    If anyone could help me solve this ongoing problem, he or she'd make my day.
    Here's the etrecheck report, now the page-outs are at 0 but that might be because I didn't do any heavy tasks since rebooting.
    Recently I've added some RAM after having a high number of page-outs (5-6GB) but overall speed stayed the same since the update:
    EtreCheck version: 2.1.8 (121)
    Report generated 6 april 2015 17:09:51 CEST
    Hardware Information: ℹ️
        iMac (27-inch, Late 2012) (Technical Specifications)
        iMac - model: iMac13,2
        1 2.9 GHz Intel Core i5 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1600 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce GTX 660M - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 11 days 17:3:59
    Disk Information: ℹ️
        APPLE HDD WDC WD10EALX-408EA0 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (632.41 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Capture One.app
        [not loaded]    com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Click for support]
            /Applications/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.4) [Click for support]
            /Library/Extensions
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
        [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
        [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.10) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.wacom.wacomtablet.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Programma  (/Applications/Dropbox.app)
        Mail    Programma  (/Applications/Mail.app)
    Internet Plug-ins: ℹ️
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        VascoCardReaderPlugin: Version: VascoCardReaderPlugin 3.2.3.4 - SDK 10.9 [Click for support]
        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
        Evernote Web Clipper
        ExifExt
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        WacomTablet  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 366.93 GB
        Destinations:
            Time Machine [Local]
            Total size: 2.00 TB
            Total number of backups: 78
            Oldest backup: 2013-12-29 21:28:24 +0000
            Last backup: 2015-03-21 11:17:55 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 366.93 GB X 3)
    Top Processes by CPU: ℹ️
             3%    WindowServer
             0%    ps
             0%    Safari
             0%    Dropbox
             0%    notifyd
    Top Processes by Memory: ℹ️
        309 MB    secd
        292 MB    Safari
        206 MB    Mail
        206 MB    WindowServer
        189 MB    iTunes
    Virtual Memory Information: ℹ️
        3.72 GB    Free RAM
        10.76 GB    Active RAM
        1.00 GB    Inactive RAM
        1.70 GB    Wired RAM
        14.55 GB    Page-ins
        0 B    Page-outs

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • EtreCheck report for slow Mac.

    Hi. Like so many I experience frequent crashes (well, not me personally – my computer!) on my 2011 iMac since installing Maverick. Safari, Mail, but especially Pages, all crash. Worst of all, things have got much slower. I still have 222 of 500 GB of hard drive available. I see from others' questions that I should get an EtreCheck report. Here is the result. I'd be very glad if someone can spot a problem that might be slowing things down. I have the same problems with my MacBook. I'll do the same with that later. Many thanks.
    Yep, I haven't configured Time Machine yet, since my only external hard drive is being used with my MacBook.
    EtreCheck version: 1.9.12 (48)
    Report generated 26 June 2014 7:40:02 pm GMT+9
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      1 3.06 GHz Intel Core i3 CPU: 2 cores
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    Video Information:
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      iMac 1920 x 1080
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      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (222.14 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
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    USB Information:
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      Apple Inc. Bluetooth USB Host Controller
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. Built-in iSight
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      [loaded] com.adobe.fpsaud.plist Support
      [not loaded] com.freemacsoft.appcleanerdaemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] com.shinysoft.ShinySoapHelper.plist Support
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      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] jp.co.canon.CUPSCAPT.BG.plist Support
    User Launch Agents:
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      [running] com.zeobit.MacKeeper.Helper.plist Support
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      Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
      Delfino: Version: 1.1.0.2 - SDK 10.7 Support
      RealPlayer Plugin: Version: (null) Support
      Veraport: Version: 1.0.4.3 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
      Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.1.2 Support
      JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions:
      Open in Internet Explorer: Version: 1.0
      iTube Studio: Version: 4.3.0.5
    Audio Plug-ins:
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      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
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      Flip4Mac WMV  Support
      Java  Support
    Time Machine:
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    Top Processes by CPU:
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          1% com.apple.appkit.xpc.VersionsUIHelper
          1% sysmond
          0% PluginProcess
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      299 MB Safari
      209 MB Pages
      188 MB PluginProcess
      172 MB Mail
    Virtual Memory Information:
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      1.71 GB Active RAM
      1.69 GB Inactive RAM
      524 MB Wired RAM
      976 MB Page-ins
      11 MB Page-outs

    At least three problems exist:
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    AppCleaner
    ShinySoft
    All must be removed.
    Given the extent to which that Mac has been corrupted by those programs and for other reasons that follow below, I strongly recommend that it be completely erased and reconfigured from the ground up. Please write back for instructions should you decide to to that.
    Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 require more extensive work to uninstall all its components. Never install such junk on a Mac.
    If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
    If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
    If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
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    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
    I recommend you uninstall Shiny Soap Agent. It appears to be a remote access tool (RAT).
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    http://shinysoap.com/remote-support
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    You should avoid all utilities that make absurd claims such as "clean your Mac with a click":
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    May I suggest that you review the following setting in System Preferences?
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  • Forms 6i Installation,Please advise

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