Etrecheck results: See anything that would make this iMac slow?
Thanks for reading:
Problem description:
this mac is very slow, despite having good specs.
EtreCheck version: 2.1.6 (109)
Report generated January 21, 2015 at 2:37:59 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,2
1 2.9 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:22:8
Disk Information: ℹ️
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
JLA 21 (disk0s2) / : 999.35 GB (526.05 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
Startup Items: ℹ️
AgentMon: Path: /Library/StartupItems/AgentMon
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.Kerberos.digest-service.plist [Details]
Launch Agents: ℹ️
[invalid?] com.bomgar.bomgar-scc-sdcust-login-drone-1297813022.plist [Support]
[running] com.epson.epw.agent.plist [Support]
[loaded] com.kaseya.kaseyaremotecontrol.plist [Support]
[invalid?] com.kaseya.update.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.crashplan.engine.plist [Support]
[not loaded] com.econtechnologies.ChronoAgentRemote.plist [Support]
[running] com.kaseya.agentmon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[not loaded] com.marketcircle.daylite.dlbackuppersonal.plist [Support]
[loaded] com.marketcircle.daylite.pidclear.plist [Support]
User Login Items: ℹ️
GrowlMenu Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlMenu.app)
System Events Application (/System/Library/CoreServices/System Events.app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Resources/CrashPlan menu bar.app)
JLA Share Volume Hidden (/Volumes/JLA Share)
XPSLauncher Application (/Applications/Xerox/PrintingScout/XPSLauncher.app)
KUsrTsk Application (/Applications/KUsrTsk.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 [Support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Scorch: Version: Unknown - SDK 10.2 [Support]
SharePointBrowserPlugin: Version: 14.3.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
WebEx64: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
ChronoAgent [Support]
Flash Player [Support]
Growl [Support]
StuffIt AVR [Support]
Time Machine: ℹ️
Skip System Files: YES - System files not being backed up
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
JLA 21: Disk size: 999.35 GB Disk used: 473.29 GB
Destinations:
backup [Local]
Total size: 2.00 TB
Total number of backups: 51
Oldest backup: 2014-10-23 08:25:19 +0000
Last backup: 2015-01-14 23:09:00 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 473.29 GB X 3)
Top Processes by CPU: ℹ️
26% kextcache
3% CrashPlanService
2% WindowServer
0% systemmigrationd
0% fontd
Top Processes by Memory: ℹ️
258 MB kextcache
180 MB Mail
172 MB CalendarAgent
155 MB Safari
112 MB CrashPlanService
Virtual Memory Information: ℹ️
3.55 GB Free RAM
3.19 GB Active RAM
838 MB Inactive RAM
1.01 GB Wired RAM
2.09 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 21, 2015, 02:37:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-01-21-143726_[reda cted].crash
Jan 21, 2015, 02:16:34 PM Self test - passed
When the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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