Even though I have updated to 7.0.1, when I go to certain sites, I get an error saying that i am on an old browser. This has occurred for the last 3 updates

When I come to the Firefox download page it happens and when I go to games in Facebook. It does seem to pose some problems in some of the games.

You have a corrupted user agent that identifies you as Firefox/3.5.3<br />
Most likely cause by Fast Browser Search (FBSMTWB)
*Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729) FBSMTWB
See:
*https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
*http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

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Hi I've purchased music but itunes won't let me transfer it to my iphone. This has happened since the last update and is happening to my brothers iphone also on his laptop. any suggestions?

HI there,
my laptop recenty went kaput and needed a new hardrive which was installed. When I got it back I downloaded itunes again and then bought some music. I connected my iphone and it would not allow me to transfer the music over to the iphone at all. It allowed me to pull all the music on my phone over to the itunes list which I realised at that point did have my usual music list on it. I can't seem to transfer any music purchased over to my iphone for love or money. This is happening to my brother on his itunes account also and he said it's happened since the last update on his. Any suggestions - I'm quite desperate as this is driving me nuts.
Many thanks,
Sarah

Plug in phone to computer.
in iTunes click on your device and then Music Tab.
Deselect the playlist in question, and click sync
Try your sync again

TS3297 Every time I open iTunes to listen to music, not access the iTunes Store, I get the password sign in box, over and over again. When I try to access the iTunes Store it does not except my password. This has happened since the last update.

Everytime I open iTunes to play music, NOT to access the iTunes Store, I get the password sign in box for the iTunes Store. If I click cansel the box pops up a second time.
When I try to sign in to the iTunes Store it does not except the password and pops up the sign in box afain,and again endlessly.
This started happening about two weeks ago.

if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device

We are having to restart our laptop each time we attempt to access Firefox. This has occurred since the latest update.

Recently there was an update to Firefox. Since that time we have to reboot our laptop each time we attempt to access Firefox. We do not use any other browser so this takes time and is very aggravating. Please help.. Thanks a bunch!

have you use latest version of nvidia driver, you have a compatibility issue here.

Itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.

itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.

Hello oldsurfer250,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717http://support.apple.com/kb/ts1717
If iTunes for Windows Vista or Windows 7 won't open, stops responding, or unexpectedly quits, try using the steps below. You may want to print this document before following these steps.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Since update to 9.3, when I click thumbnails of photos i get an error message that original photo cannot be found. Didn't have this problem prior to upgrade to 9.3 and 9.3.1. Any thoughts?

since update to 9.3, when I click thumbnails of photos i get an error message that original photo cannot be found. Didn't have this problem prior to upgrade to 9.3 and 9.3.1. Any thoughts?

This is the iPhoto for iOS forum. You should ask in the Mac iPhoto forum. iPhoto for is OS only on version 1.

The audo files do not play from websites instead ask for download. This has occured from the time I have updated Firefox 4 to Firefox 5. Why? And how can i play audio files?

The audo files do not play from websites instead ask for download. This has occured from the time I have updated Firefox 4 to Firefox 5. Why? And how can i play audio files from websites?

You have a <b>general.useragent.override</b> pref that identifies you as Firefox/3.5.7
*Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729)
See:
*https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
*http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

I downloaded the recent Pages update but now I can not open some documents done last year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3

I downloaded the recent Pages update but now I can not open some documents done in the past year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3. Do I have to purchase an update of Pages?

You are not on Mountain Lion anymore, right? You are on Mavericks and have downloaded Pages 5 and then created docuemnts in it which can't be opened in Pages 09.
No, you don't have to buy a newer Pages but you have to be particular about which version you use.

When downloading updates for Quicktime 7 and Itunes 10 I keep getting an error saying that files shared by these updates has an invalid signature and that the downloaded has been removed.

When downloading updated for Quicktime 7 and Itunes 10 I keep getting an error saying that files shared by these updates has an invalid signature and that the downloaded has been removed. If I don't get that message I get a message saying that the download was unsuccesful and that in order to download I need to go to tools and then select dowload only. Please help I really want to update my iphone!

Thanks for helping out, but I already tried these steps.
I even tried this on a iMac with similar results. The only difference was that the errorcode was called 2001 instead of 21.
Today I took the phone to www.iphoneambulancen.dk. A guy (in Aarhus, Denmark) that specializes in iPhone repairs. I figured, that given his occupation he'd seen most errorcdes. Two hours later, he called me back, and told me that he had replaced the battery.
So, it turns out that a broken battery can cause this behaviour.
But thanks again

My daughter has a 2002 intel running Tiger and I want to update it to Snow Leopard. I get an error message that OSX can't be installed on this system. Please help!!! Thanks

Hi,
I'm having a really hard time here.
I want to update my daughters intel from Tiger to Snow Leopard for her to make her life (and mine) easier.
When I try install the OS, I keep getting an error message that OSX can't be installed on this Mac.
What's going on?
Never had so much trouble before.
Please help.
Thanks so much

You're welcome. Please note that it is a little more difficult to obtain Snow Leopard these days. Please see the post by Kappy at the link below.
https://discussions.apple.com/thread/4164689?start=0&tstart=0

HT5527 My icloud apple ID had been disabled after icloud services downgraded my 18Gb documents in the cloud to 5Gb. I can't updated now because when i try to do it i get a message saying that my ID is disabled

My icloud apple ID had been disabled after icloud services downgraded my 18Gb documents in the cloud to 5Gb. I received an email from icloud services a couple of months after i upgraded my icloud storage (on Sept30th) saying that my billing info was wrong. In fact my credit card was outdated so i updated my credit I can't updated now because when i try to do it i get a message saying that my ID is disabled. Can you help me?? I can't access my docs now...

See this Apple document for help...
http://support.apple.com/kb/ts2446

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I'm unable to email PDF attachments, this has started in the last 2 weeks - any clues why as other file types are sending?

I'm unable to email PDF attachments, this has started in the last 2 weeks - any clues why as other file types are sending?

Greetings,
That is rather strange. Attachments are attachments. The big difference between what will send and what won't is usually either who you are sending it to (wrong email address) or how big the attachment is (most email providers have a limit to the total message size between 10 MB and 20 MB).
-- What happens when you say you are "unable to email PDF attachments"? What error message do you get?
-- Are you sending these emails using the Mail program?
-- What is the file size of the PDF you are trying to send?
-- What happens if you compress the PDF before you email it (Highlight the PDF on the desktop and then go to File > Compress) ?
-- What happens if you send the PDF to yourself?
Cheers.

When my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message.

when my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message. Any thoughts on how to fix this?

You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic

Even though I have a $17.43 balance from itunes gift card, itunes keeps wanting me to enter my billing info. Anyone know how to fix this problem?

Even though I have a $17.43 balance from an itunes gift card, itunes keeps wanting me to enter my billing info. Anyone know how to fix this problem? Thanks!

It's asking to verify your info.
Select None under the credit card option and verify your info.

Even though I have updated to 7.0.1, when I go to certain sites, I get an error saying that i am on an old browser. This has occurred for the last 3 updates

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